Back

Southland Dodge Chrysler Jeep Ram - Service Center

Houma, LA

4.7
804 Reviews

804 Reviews of Southland Dodge Chrysler Jeep Ram - Service Center

Sort by
November 19, 2023

My service rep was friendly and accommodating as always and everything was taken care of on my vehicle. More

by AMC2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sue Robertson
Nov 20, 2023 -

Southland Dodge Chrysler Jeep Ram responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 16, 2023

Great service as always. I use this dealer for all my services and maintenance on both my vehicles More

by FIZZO74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2023 -

Southland Dodge Chrysler Jeep Ram responded

Thank you for choosing Southland Dodge Chrysler Jeep Ram. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 16, 2023

Excellent staff, Excellent leadership, Clean and fresh smelling sales area—— Service department gets right to the problem very quickly ( Thanks, Y’all)….My family loves Southland Dodge !! More

by Tubby Autin Jr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Prosperie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The complete service department…
Nov 16, 2023 -

Southland Dodge Chrysler Jeep Ram responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 13, 2023

I went in for an oil change. They caused my deployable running boards to quit working. Service manager tried to tell me it had nothing to do with the oil change and acted like it More

by ken@kenortego.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lady at the service desk
Nov 16, 2023 -

Southland Dodge Chrysler Jeep Ram responded

Ken, Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

November 11, 2023

I have recalls that my dash sensors indicate or in need of attention. I have been told they won't fix the problem until it completely breaks. I'm told the parts are not available... Some of the recalls are More

by gbeachman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Nov 15, 2023 -

Southland Dodge Chrysler Jeep Ram responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

November 10, 2023

They were able to get me in to service my vehicle quick and were able to complete the work timely. More

by sandi.click4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Click
Nov 11, 2023 -

Southland Dodge Chrysler Jeep Ram responded

Thanks for sharing about your experience with Southland Dodge Chrysler Jeep Ram. We appreciate your business and hope to see you again soon!

November 08, 2023

They were able to get my vehicle in quickly and to also complete the service very timely. More

by sandi.click4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Click
Nov 09, 2023 -

Southland Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 05, 2023

Great service. I called because my seat warmer quit working and I had a screw in my tire. They were able to take my car immediately and had the parts to get the rep More

by Jenn G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roxanne Landry
Nov 05, 2023 -

Southland Dodge Chrysler Jeep Ram responded

Thank you, Jenn, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 03, 2023

Great! Our company truck was due for service,and Todd saw that the service was done More

by Jebojones@att.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2023 -

Southland Dodge Chrysler Jeep Ram responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Southland Dodge Chrysler Jeep Ram.

November 02, 2023

Made contact in timely manner after I had to have my vehicle towed there before they were open. Gave estimate before work and took care of my issues quickly. More

by scottw139
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sue
Nov 03, 2023 -

Southland Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

...
4
...