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Southland Dodge Chrysler Jeep Ram - Service Center

Houma, LA

4.7
804 Reviews

804 Reviews of Southland Dodge Chrysler Jeep Ram - Service Center

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July 15, 2022

Waited 9months for body shop repair. Also there was absolutely no communication to owner on their part only calls initiated by owner More

by LFLENIKEN
Recommend Dealer
No
Employees Worked With
Body shop
Jul 19, 2022 -

Southland Dodge Chrysler Jeep Ram responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

July 15, 2022

Always get great service, helpful, friendly and professional personnel. they treat me with respect and dignity. More

by RJBLANCHARD1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Prosperie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2022 -

Southland Dodge Chrysler Jeep Ram responded

We are very happy to have provided you with such a positive experience! Don and our team sincerely value your business and look forward to your next visit.

July 11, 2022

Awesome dealership, great people, fair prices, excellent to do business with. Really impressed with the service desk for this particular visit. Services was completed as offered and everyone had a smile. More

by BLAIR.MICHEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Duane Roxanne, Brad Domangue
Jul 12, 2022 -

Southland Dodge Chrysler Jeep Ram responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 06, 2022

It was 127 dollars for an oil change and they put wrong oil in my car. More

by JSHBERGERON_543
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Melvin Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2022 -

Southland Dodge Chrysler Jeep Ram responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

July 04, 2022

Got an appointment and problem was fixed in 6 hours. Better than expected for work that had to be done More

by WELLENDER4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department, Sue
Jul 04, 2022 -

Southland Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your thoughts on working with Sue and our service team. We're glad to hear we delivered such a great experience!

July 02, 2022

we had the best experience working with the service crew. very helpful to all questions that were asked. More

by kayleighlirette
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sue
Jul 04, 2022 -

Southland Dodge Chrysler Jeep Ram responded

Kayleigh, It's great to hear that Sue and our service team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Southland Dodge Chrysler Jeep Ram!

July 01, 2022

Great service team we have never had a bad experience. Professional and clean dealership. all around recommend. Service was constantly in contact with me on the progress of my vehicle. Very easy in and ou More

by GUIDRYBRANDON1987
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessie Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Boozie Dieck
Jul 04, 2022 -

Southland Dodge Chrysler Jeep Ram responded

Brandon, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 30, 2022

Finally something I didn’t have to pay for because it was under extended warranty! More

by jessicaguidry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd
Jun 30, 2022 -

Southland Dodge Chrysler Jeep Ram responded

Jessica, thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

June 30, 2022

Great service, my car was in and out within 2 days. No need for a rental. Southland dodge is the only dealership I will ever deal with. Thank y’all so much !! More

by joshg985
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miss Roxanne in the service department
Jun 30, 2022 -

Southland Dodge Chrysler Jeep Ram responded

Thank you for your business and this review, Josh. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 30, 2022

The staff was very kind and helpful. My wait was not long at all. I expected a much longer wait and was very thankful. More

by LEVRONS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Davis - Excellent
Jun 30, 2022 -

Southland Dodge Chrysler Jeep Ram responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Southland Dodge Chrysler Jeep Ram.

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