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Southland Dodge Chrysler Jeep Ram - Service Center

Houma, LA

4.7
804 Reviews

804 Reviews of Southland Dodge Chrysler Jeep Ram - Service Center

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July 25, 2022

The experience exceeded my expectations and I would definitely recommend Southland Dodge to others for service More

by bharmon5125
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwayne Dieck and Rocsanne
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Jul 26, 2022 -

Southland Dodge Chrysler Jeep Ram responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 25, 2022

Courteous service and knowledgeable techs. Some repair was covered by warranty. Reasonably priced other work. More

by Linda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roxanne and Sue, as well as cashier.
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Jul 26, 2022 -

Southland Dodge Chrysler Jeep Ram responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 25, 2022

Service was great as usual, Roxanne goes above and beyond to make sure you are satisfied with all your repair needs. More

by JEREMYS6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Domangue
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Jul 26, 2022 -

Southland Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

July 24, 2022

Take very good care for their customers, take very good care for customers vehicles in a timely manner. More

by Zachary Washington
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessie Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 25, 2022 -

Southland Dodge Chrysler Jeep Ram responded

Thanks for sharing your thoughts about your experience with Southland Dodge Chrysler Jeep Ram. We appreciate your business, Zachary, and hope to see you again soon!

July 23, 2022

I'm always greeted by professional courteous staff. The express line is the best. I am always in and out quickly. I will continue to use the service department at Southland. More

by FOLSJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Servicw Dept.
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Jul 25, 2022 -

Southland Dodge Chrysler Jeep Ram responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Southland Dodge Chrysler Jeep Ram.

July 23, 2022

I always like bringing my trucks too Southland Dodge because they take care of their customers. I even miss going hangout with my friends there for a cup of coffee since I’m not working offshore anymore More

by GEAUXLSUTIGERS28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tessie Pellegrin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Prosperie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Parts department , Brad Domangue
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Jul 25, 2022 -

Southland Dodge Chrysler Jeep Ram responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 22, 2022

Slow oil and tire rotation There is no fast zone. It is almost like they don’t want my business. More

by pjohnson8891
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Prosperie
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 25, 2022 -

Southland Dodge Chrysler Jeep Ram responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please feel free to reach out to management directly. We aim to ensure everyone who visits the dealership has a top-notch experience. We’re sorry that we didn’t meet that goal in this case and we’d love the opportunity to get more details to see if we can turn this situation around for you.

July 21, 2022

Roxanne was very professional and went above and beyond in serving me. Will continue to contact her as my service advisor. More

by dpl15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roxanne in Service rate 5 stars
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Jul 22, 2022 -

Southland Dodge Chrysler Jeep Ram responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Southland Dodge Chrysler Jeep Ram. Please don't hesitate to reach out if you need anything else.

July 20, 2022

Roxanne in the service department is always very pleasant to deal with! Never a bad experience! Everyone in the Service department is always very pleasant and professional! :) More

by HOLLY.WOODALL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service-Roxanne
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Jul 20, 2022 -

Southland Dodge Chrysler Jeep Ram responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Southland Dodge Chrysler Jeep Ram.

July 16, 2022

Very nice & Courteous , handle job on time with. Informed on there process on getting done More

by TRUCKER8159
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessie Thompson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Don Prosperie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Ledet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Bilello
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Jul 16, 2022 -

Southland Dodge Chrysler Jeep Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Southland Dodge Chrysler Jeep Ram, we look forward to having you as one of our valued customers for many more years to come!

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