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Southland Dodge Chrysler Jeep Ram - Service Center

Houma, LA

4.7
804 Reviews

804 Reviews of Southland Dodge Chrysler Jeep Ram - Service Center

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September 24, 2022

I was very satisfied with the work. It didn’t take very long for the part to come in and the work was done very quickly when it came in. The service lady was very good and knowledgeable More

by LISABOUD
Recommend Dealer
Yes
Employees Worked With
Servt
Sep 25, 2022 -

Southland Dodge Chrysler Jeep Ram responded

Lisa, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 24, 2022

Great service and team! Roxanne has been helpful and patient with me. She is knowledgeable and was able to explain what was needing to be done in a way that I could understa More

by Laura
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roxanne
Sep 25, 2022 -

Southland Dodge Chrysler Jeep Ram responded

Laura, Thanks for sharing your experience with Southland Dodge Chrysler Jeep Ram. Roxanne and our team appreciate your business and hope to see you again soon!

September 15, 2022

Recently purchased Ram truck from Rudy and Melvin and the power steering went out. Rudy coordinated getting the service done and covered the repairs. Talk about customer service! Wow! Last 5 vehicle purchas More

by LBULL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rudy and Roxanne
Sep 16, 2022 -

Southland Dodge Chrysler Jeep Ram responded

Thank you for sharing your thoughts about your experience with Southland Dodge Chrysler Jeep Ram. We appreciate your business and hope you enjoy your new Ram!

September 09, 2022

I love Southland Dodge but the service guy that helped me was not to great. He made me more nervous than he was. Not one to judge but that department is not for him. I still would recommend Southland Dodge, More

by gailhamilton55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessie Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roxanne in service is 5 star. , Brad Domangue
Sep 12, 2022 -

Southland Dodge Chrysler Jeep Ram responded

Thank you for bringing this to our attention, Gail, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please feel free to reach out to management directly. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We’re sorry that we didn’t meet that goal in this case and we’d love the opportunity to get more details to see if we can turn this situation around for you.

September 08, 2022

No pressure no Hype is so true with this dealership. Great service and quick repair time. More

by JERRYHICKS1992
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roxanne sue and todd
Sep 09, 2022 -

Southland Dodge Chrysler Jeep Ram responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 08, 2022

Two weeks to fix my truck O know it was shipping from one state to another More

by LENSUMMERS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd
Sep 09, 2022 -

Southland Dodge Chrysler Jeep Ram responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and patience we hope to see you again!

September 08, 2022

Wonderful staff and wonderful service every time. Excellent communication with what needs done. Timely service. More

by kakingslan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Duane Dieck
Sep 09, 2022 -

Southland Dodge Chrysler Jeep Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Southland Dodge Chrysler Jeep Ram, we look forward to having you as one of our valued customers for many more years to come!

September 05, 2022

Problem still exist. Took my truck in for water leaking in cab. I was told it was because of the cab break light. However it is still leaking in the front down the hand g More

by pat10nature
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don’t remember
Sep 06, 2022 -

Southland Dodge Chrysler Jeep Ram responded

Pat, We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

Sep 06, 2022 -

pat10nature responded

My contact number is (315)286-8839. Call anytime of day is fine.

September 02, 2022

Service was great as usual. Ms. Sue was great, she kept us informed of everything going on. She even called me the next day to make sure everything was good with the truck. This More

by CABRINAMARROQUIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ms. Sue in service
Sep 04, 2022 -

Southland Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 31, 2022

Very pleased with the service dept and dealership in general. Always a pleasure dealing with them. More

by JEREMYS6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roxanne
Aug 31, 2022 -

Southland Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your feedback with us, Jeremy. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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