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Southland Dodge Chrysler Jeep Ram - Service Center

Houma, LA

4.7
804 Reviews

804 Reviews of Southland Dodge Chrysler Jeep Ram - Service Center

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February 04, 2023

Eager to fix the problem as soon as Jeep sent part! Dealership called the minute the part was delivered and took the Jeep right away and fixes promptly! More

by S1PROS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Prosperie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roxanne Landry was Service department person that helped me! She was awesome!
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Feb 05, 2023 -

Southland Dodge Chrysler Jeep Ram responded

Thank you so much for your kind words for Roxanne, and for taking the time to leave us this wonderful service feedback!

February 01, 2023

Keep on doing what your doing which is a great job, always have a veryvgood experience when go there for my 2500 truck service. More

by JIMMY.ORGERON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Pelligrin
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Feb 02, 2023 -

Southland Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Jimmy, and we look forward to working with you again.

January 30, 2023

Always helpful and courteous. One of the main reasons I will purchase another vehicle from Southland Dodge is because of the service. More

by bdrury100
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roxanne- Service
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Jan 30, 2023 -

Southland Dodge Chrysler Jeep Ram responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Roxanne and our service team and don't hesitate to let us know if we can be of further assistance.

January 30, 2023

I was given my car back and told nothing was found to be wrong with it. I still have a hard knock in the rear when putting the car in reverse. I have a 2021 dodge charger. More

by Deedatzme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Miranda Malbrough
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 03, 2023 -

Southland Dodge Chrysler Jeep Ram responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

January 29, 2023

Great service as always. My service advisor is very knowledgeable of her job and always helpful More

by CARLAJOSEPH66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tessie Pellegrin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessie Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Domangue
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Jan 30, 2023 -

Southland Dodge Chrysler Jeep Ram responded

Carla, Thanks for sharing your thoughts about your service experience with Southland Dodge Chrysler Jeep Ram. We appreciate your business and hope to see you again soon!

January 26, 2023

every visit to this dealership is met with friendly customer service members and quick and accurate service More

by TY.CARLOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Bonvillain
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Jan 29, 2023 -

Southland Dodge Chrysler Jeep Ram responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we always meet your expectations. Thank you again for choosing Southland Dodge Chrysler Jeep Ram, we look forward to having you as one of our valued customers for many more years to come!

January 25, 2023

Sue was awesome. She provided great customer service and was very informative. Just good quality of service all around. More

by quada0
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Sue
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Jan 26, 2023 -

Southland Dodge Chrysler Jeep Ram responded

Thank you for the kind words for our Sue and service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

January 25, 2023

Sue was very helpful and followed up on the maintenance of my vehicle! I feel very comfortable having Southland Dodge working on my vehicle. More

by acmatherne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sue
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Jan 26, 2023 -

Southland Dodge Chrysler Jeep Ram responded

Thanks for sharing about your experience with Sue here at Southland Dodge Chrysler Jeep Ram. We appreciate your business and hope to see you again soon!

January 23, 2023

Customer service was phenomenal. Mrs. Roxanne was great & very knowledgeable. Any question I had she answered with pleasure. I'll forever choose Southland Dodge as my service provide More

by jaylinburdis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
LaShonda Madise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Domangue, Kevin Barrow , Jason Richard, Kimani Washington
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Jan 24, 2023 -

Southland Dodge Chrysler Jeep Ram responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Southland Dodge Chrysler Jeep Ram.

January 20, 2023

They Took me in right away… fast and great service…will go back to service department for sure More

by sayd05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Domangue
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Jan 22, 2023 -

Southland Dodge Chrysler Jeep Ram responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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