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Southland Dodge Chrysler Jeep Ram - Service Center

Houma, LA

4.7
804 Reviews

804 Reviews of Southland Dodge Chrysler Jeep Ram - Service Center

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March 07, 2023

Service issues always handled in time and correctly. Quick appointment time. Roxanne always the professional. More

by pmbreaux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roxanne, Duane, Dean
Mar 07, 2023 -

Southland Dodge Chrysler Jeep Ram responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 06, 2023

Southland Dodge is our go-to dealership for all of our vehicle needs. The sales process is easy and their team is very professional. More

by DAVIN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2023 -

Southland Dodge Chrysler Jeep Ram responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

March 06, 2023

Have always received good work and employees have always treated me very kindly on all of my issues More

by POUG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Prosperie
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2023 -

Southland Dodge Chrysler Jeep Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Southland Dodge Chrysler Jeep Ram!

March 05, 2023

It is very easy to schedule and bring car in. Dodge has a friendly staff that wants to keep your vehicle in shape! More

by CAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Click
Mar 06, 2023 -

Southland Dodge Chrysler Jeep Ram responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Southland Dodge Chrysler Jeep Ram!

March 02, 2023

My car went in the shop no problem with radio now it’s not working, basically my problem now. Want to charge me $1000 for a new one. When I got in it my blue tooth connected and my back up camera. Hummm More

by jugheaddehart24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brad Domangue
Mar 06, 2023 -

Southland Dodge Chrysler Jeep Ram responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

March 02, 2023

Car goes in because of an accident to the front left side . A guy that was intoxicated side swiped my wife while driving the renegade . Have a big list from (progressive the guys insurance ) for dodge to che More

by BROCKCOLLINS46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
Mar 06, 2023 -

Southland Dodge Chrysler Jeep Ram responded

Brock, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

February 28, 2023

Anytime I have a problem or situation with my daughter's car, most of the time she is visiting and doesn't have much time home to take care of any problems. I make one phone call and they understand the sit More

by RONCHAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2023 -

Southland Dodge Chrysler Jeep Ram responded

Thank you for choosing Southland Dodge Chrysler Jeep Ram. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

February 27, 2023

DEALERSHIP REPLACED 4 TIRES ON 2/15/2023. ON 2/20/2023 ON THE WAY OUT OF TOWN THE DRIVERS SIDE REAR TIRE WENT FLAT. I CALLED THE DEALER AND WAS TOLD ROAD SERVICE WAS NOT AVAILABLE. I COULD More

by JAKE.LIPARI
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
TODD
Mar 03, 2023 -

Southland Dodge Chrysler Jeep Ram responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

February 24, 2023

I have bought 6 vehicles from Southland Dodge over the years. I have always been happy with the experience. There sales staff is super nice and helpful. More

by roussekey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Bilello
Feb 27, 2023 -

Southland Dodge Chrysler Jeep Ram responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Southland Dodge Chrysler Jeep Ram!

February 19, 2023

I feel like y’all don’t care but selling the truck No more. I’ve bought all from you no more now More

by cranemanhouma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jessie Thompson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2023 -

Southland Dodge Chrysler Jeep Ram responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

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