Back

Southland Dodge Chrysler Jeep Ram - Service Center

Houma, LA

4.7
804 Reviews

804 Reviews of Southland Dodge Chrysler Jeep Ram - Service Center

Sort by
May 06, 2023

Took about 4 appt to get my car fixed and as of now everything’s looking OK More

by victoriabenoit70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shirley
May 07, 2023 -

Southland Dodge Chrysler Jeep Ram responded

We appreciate your business, Victoria, and our entire dealership team looks forward to serving you for all of your automotive needs.

May 06, 2023

The service was good, but there were hiccups with misdirection of major parts to customers. More

by ERICBOUDREAUX1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service desk, manager
May 07, 2023 -

Southland Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, Eric, feel free to contact us at your convenience.

May 06, 2023

Very good service, Ms Sue was very helpful and nice thru the whole visit. Thanks More

by MJTRAHAN206
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ms Sue
May 07, 2023 -

Southland Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 06, 2023

They always try to get me and out in a good time manner. Usually at my convenience. More

by ROLANDWILLIAMS1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tessie Pellegrin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessie Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2023 -

Southland Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 06, 2023

Service is always great. No matter what you are having done, it aways done first class. More

by SID4442
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tessie Pellegrin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessie Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Prosperie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Teuton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2023 -

Southland Dodge Chrysler Jeep Ram responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 05, 2023

Checking in online was a waste of time. I had to repeat all services I needed. I looked for the parking area I was supposed to used since I was checked in but did not observe any specific More

by verretd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tessie Pellegrin
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Internet chat is a waste of time. Could not provide a new tire quote. Had to call parts department which provided me the quote
May 07, 2023 -

Southland Dodge Chrysler Jeep Ram responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

May 07, 2023 -

verretd responded

Sure

May 03, 2023

The service Advisor Sue Robertson was excellent at her job,very friendly and very knowledgeable .Super polite and the people at the parts department were great also will do business with them again. More

by LENNYHAFFORD01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sue Robertson.
May 03, 2023 -

Southland Dodge Chrysler Jeep Ram responded

Lenny, Thanks for sharing your thoughts about your experience with Southland Dodge Chrysler Jeep Ram. Sue and our team appreciate your business and hope to see you again soon!

May 03, 2023

I was able to make an appointment with ease, at my convenience, and the repair was made quickly, to my satisfaction. More

by nicholasjguillot21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roxanne
May 03, 2023 -

Southland Dodge Chrysler Jeep Ram responded

Nicholas, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 01, 2023

Great service, very fast and efficient, Roxanne is awesome, and very sweet. Will always go back! More

by chloerice454
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tessie Pellegrin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miranda Malbrough
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2023 -

Southland Dodge Chrysler Jeep Ram responded

Chloe, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Roxanne met your expectations. Thank you for choosing Southland Dodge Chrysler Jeep Ram, we look forward to having you as a valued customer for many years to come!

May 01, 2023

Great service, very fast and efficient, Roxanne is awesome, and very sweet. Will always go back! More

by chloerice454
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tessie Pellegrin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miranda Malbrough
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2023 -

Southland Dodge Chrysler Jeep Ram responded

Chloe, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

...
17
...