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Southland Dodge Chrysler Jeep Ram - Service Center

Houma, LA

4.7
804 Reviews

804 Reviews of Southland Dodge Chrysler Jeep Ram - Service Center

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June 07, 2023

Be sure to remind the mechanic to check the calipers when they do your brakes. Had the brakes done per their recommendation and then towed it to Hot Springs and back. Had a couple of questionable small braki More

by LEBOLIL
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept Shirley Chauvin
Jun 08, 2023 -

Southland Dodge Chrysler Jeep Ram responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

Jun 09, 2023 -

LEBOLIL responded

Hopefully the issue was resolved on this last visit. I took it you because I trust your service department from past experiences. I’m certainly not happy about it being overlooked but I will continue to have my vehicle serviced with you.

June 07, 2023

The service department employees were very friendly. They listened to my concerns and addressed my issues in a very timely manner. More

by Larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Jun 08, 2023 -

Southland Dodge Chrysler Jeep Ram responded

Thank you for the kind words for our service department, Larry! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

June 07, 2023

Great customer service had to bring truck back and everyone was real nice thank you More

by tramainethomas2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sue
Jun 08, 2023 -

Southland Dodge Chrysler Jeep Ram responded

Thank you for your business and this review, Thomas. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 07, 2023

Satisfied with dealership. Good service and friendly people.Would recommend to family and friends. Thanks. More

by Stephen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Ledet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2023 -

Southland Dodge Chrysler Jeep Ram responded

Thank you, Stephen! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Southland Dodge Chrysler Jeep Ram.

June 02, 2023

Making an appointment was easy, checking in went very smoothly, all of the service personnel were polite and friendly. It’s great they offer shuttle service to work. The young man driving was very safe More

by JESSBLAN.FAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sue, Roxanne
Jun 04, 2023 -

Southland Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 01, 2023

Excellent service! From start of claim until auto pick up the service extended could not be better in my opinion! More

by CMH1US
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tessie Pellegrin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2023 -

Southland Dodge Chrysler Jeep Ram responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Southland Dodge Chrysler Jeep Ram.

May 28, 2023

Simply put i asked for service on a car and everything done it was excellently followed to a tee. Completely satisfied. I’m hooked for life More

by LONEWOLFGC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean, Roxane
May 30, 2023 -

Southland Dodge Chrysler Jeep Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Southland Dodge Chrysler Jeep Ram, we look forward to having you as a valued customer for many years to come!

May 30, 2023 -

LONEWOLFGC responded

Absolutely

May 26, 2023

I thought old time care and service was a thing of the pass at Southland dodge you get that old time care and service with modern technology More

by joeybaham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie Thompson
May 28, 2023 -

Southland Dodge Chrysler Jeep Ram responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Joey, and it's great to hear about your excellent experience here at Southland Dodge Chrysler Jeep Ram.

May 25, 2023

Great service and timely at getting it done. Service team was very professional and polite. More

by sandi.click4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Click
May 25, 2023 -

Southland Dodge Chrysler Jeep Ram responded

Thank you so much for your kind words, Sandi, and for taking the time to leave us this wonderful feedback!

May 24, 2023

the parts took too long to come in. parts were in Friday so i had to wait over the week end to complete job More

by KENNITH1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roxann
May 25, 2023 -

Southland Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, Kennith, feel free to contact us at your convenience.

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