Southland Dodge Chrysler Jeep Ram - Service Center
Houma, LA
804 Reviews of Southland Dodge Chrysler Jeep Ram - Service Center
I purchased my vehicle from an out of town Dodge dealership. It is due for its first oil change. I made an appointment online with Southland Dodge. I received a call from the service manager stating dealership. It is due for its first oil change. I made an appointment online with Southland Dodge. I received a call from the service manager stating the appointment was cancelled because I had not purchased my car from them and that the owner of Southland Dodge and the owner of the Dodge dealership I purchased my car from had an issue with each other so Southland Dodge was not willing to service my vehicle. This is very petty and childish. The owner needs to grow up and act like an adult and not take it out on customers who have nothing to do with his beef with another Dodge dealership. More
Southland Dodge Service Department is always excellent! The customer service there is amazing, I will always recommend Southland Dodge! The customer service there is amazing, I will always recommend Southland Dodge! More
Takes forever for parts to come in and app are two plus weeks out once parts arrive. weeks out once parts arrive. More
I have been a loyal Ram owner for the past 15 years. About 3 years ago my ABS module went out( yes I did not have ABS for 3 years, good thing insurance didn’t find out). When this first happened CDJR de About 3 years ago my ABS module went out( yes I did not have ABS for 3 years, good thing insurance didn’t find out). When this first happened CDJR dealer in different state(I’m active duty military) placed back order or so I thought. I dealt with Mopar directly and for three years the other service department on this issue. I was about to be done with CDJR products. However, I decided to see if Southland could assist. The parts department, the service department, and mostly my service advisor got part in and installed within 4 months..😳. .My truck now works as designed and as I purchased… thank you for valuing you costumer and the products you serve! More
Southland Dodge’s service department provided excellent and timely service and a very professional atmosphere. and timely service and a very professional atmosphere. More
As always outstanding customer service and workmanship, great communications in keeping us informed of status and ensuring the work addresses the issue. great communications in keeping us informed of status and ensuring the work addresses the issue. More