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Southland Dodge Chrysler Jeep Ram - Service Center

Houma, LA

4.7
804 Reviews

804 Reviews of Southland Dodge Chrysler Jeep Ram - Service Center

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February 26, 2024

I purchased my vehicle from an out of town Dodge dealership. It is due for its first oil change. I made an appointment online with Southland Dodge. I received a call from the service manager stating More

by ptaylor08
Recommend Dealer
No
Employees Worked With
None
Feb 29, 2024 -

Southland Dodge Chrysler Jeep Ram responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

January 23, 2024

Southland Dodge Service Department is always excellent! The customer service there is amazing, I will always recommend Southland Dodge! More

by chloerice454
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tessie Pellegrin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miranda Malbrough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd and Roxanne
Jan 23, 2024 -

Southland Dodge Chrysler Jeep Ram responded

Chloe, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 22, 2024

I love when I can walk in for some service and walk out about 30/35 minutes later!.. Staff is very friendly ♥️ More

by STACEYPEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of her name
Jan 23, 2024 -

Southland Dodge Chrysler Jeep Ram responded

Stacey, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 20, 2024

Takes forever for parts to come in and app are two plus weeks out once parts arrive. More

by josephhebert1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ashley Ledet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2024 -

Southland Dodge Chrysler Jeep Ram responded

Thank you for providing this feedback, Joseph, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

January 20, 2024

I have been a loyal Ram owner for the past 15 years. About 3 years ago my ABS module went out( yes I did not have ABS for 3 years, good thing insurance didn’t find out). When this first happened CDJR de More

by cfreeman_80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
My svc advisor
Jan 21, 2024 -

Southland Dodge Chrysler Jeep Ram responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 19, 2024

Southland Dodge’s service department provided excellent and timely service and a very professional atmosphere. More

by leland.neil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Teuton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roxanne in Service
Jan 21, 2024 -

Southland Dodge Chrysler Jeep Ram responded

Thank you so much for your kind words, Neil, and for taking the time to leave us this wonderful feedback!

January 17, 2024

First time there as my wife usually brings in the Van. Every one was very nice and helped when needed. More

by makospride
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Jan 18, 2024 -

Southland Dodge Chrysler Jeep Ram responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Southland Dodge Chrysler Jeep Ram.

January 14, 2024

As always outstanding customer service and workmanship, great communications in keeping us informed of status and ensuring the work addresses the issue. More

by calypsocondo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roxanne - Service Department
Jan 15, 2024 -

Southland Dodge Chrysler Jeep Ram responded

Thank you for choosing Southland Dodge Chrysler Jeep Ram. Your feedback and rating mean a lot to us. We're glad Roxanne and our team were able to help, and we hope to see you again!

January 08, 2024

As always great service and honest! I never get pushed for unnecessary repairs and they are honest and upfront with everything. More

by MIKESOUTHERNCRANE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roxanne
Jan 08, 2024 -

Southland Dodge Chrysler Jeep Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Southland Dodge Chrysler Jeep Ram, we look forward to having you as a valued customer for many years to come!

January 07, 2024

Prompt service and friendly staff. Service department listened and kept me notified during the repair process. More

by chadd1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Jan 07, 2024 -

Southland Dodge Chrysler Jeep Ram responded

Chad, Thank you for choosing Southland Dodge Chrysler Jeep Ram. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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