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Southlake Nissan - Service Center

Merrillville, IN

4.7
1,052 Reviews

1,052 Reviews of Southlake Nissan - Service Center

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August 22, 2019

In for 1000 mile inspection Service writer was efficient, got my car in for the inspection right away. Checked my car over, everything looks good, washed my car. Explained any fu More

by jjbober
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Whelan, Angelo, Ryan
August 22, 2019

First oil change. I had my first oil change on my new 2019 Murano. The Nissan dealership was the greatest. Not only was there great service but my oil change was compl More

by Lainey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Broughton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angelo and Randy in the service department.
August 19, 2019

Excellent, courteous and prompt service. I was very pleased with the courteous and prompt service I received. I look forward To returning again. Excellent service and prompt as well. C More

by stricklandc9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t remember the name of the employee. But he was great.
August 19, 2019

I would but I won’t I went to get my car service which included front brakes , oil change and air filter. After it being done , I left but heard some rattling. Took it ba More

by tyeesha726
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sheyan
August 16, 2019

Service Easy to drop off and pick up I was told the exact amount and what to expect and asked if I wanted the car wash More

by hdman28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Sprang
August 16, 2019

2nd oil change Everything went great. I got my oil change and tire rotation done. Randy and his crew took great care of my Kicks and even washed it for me. More

by gorrufus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Karwanna , Ryan, Brian
August 15, 2019

It was an ok visit The people are really nice but every time I take my car there they don’t tell me ahead of time that they will charge for certain things when I make th More

by lilmeg70774
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not sure who I worked with
August 15, 2019

Amazing service I would like to thank Randy and his service team and staff for wonderful service and customer service. They always make feel at home while my car is b More

by Layla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna , Thomas Carter
August 15, 2019

Fast and Friendly Went in for a synthetic oil change and tire rotation. Fast, friendly, quality work. Easy to make appointment on line. Will take my van in for every oi More

by J. R.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan, Shawn Sprang
August 13, 2019

"As always excellent service" Randy Kawanna and his service team are the BEST! I have been a Nissan customer since 1992. I highly recommend the Nissan Service Department Southlak More

by mistyblue92
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna, Brian Jensen, Angelo and Dave from Collision
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