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Southlake Nissan - Service Center

Merrillville, IN

4.6
1,141 Reviews
Call Service Center (219) 947-1600

1,141 Reviews of Southlake Nissan - Service Center

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July 11, 2024

Very happy with the work nissan mechanics completed on my vehicle. Justin was a good employee to work with More

by mg528t
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Jensen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Savage
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Jul 26, 2024 -

Southlake Nissan responded

Thank you for your positive feedback! We're glad to hear you're happy with the work our Nissan mechanics completed on your vehicle and that Justin was great to work with. Thank you for choosing Southlake Nissan. We look forward to serving you again! Best regards, The Southlake Nissan Team

July 07, 2024

My car is still making the same noise that it was when I took it in. Call no responds. Text no responds More

by Payne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Jensen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 08, 2024 -

Southlake Nissan responded

Hi Payne, we are sorry to hear about your recent visit with us here at Southlake. If you tried to call us yesterday the 7th, we are closed on Sundays. But, if you could please call Randy at (219) 947-1600. We would like to turn your experience around and make things right! Thank you and have a great day!

July 04, 2024

I love this dealership because of the care and concern about the needs of the car and me. More

by lmjones2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 10, 2024 -

Southlake Nissan responded

Thank you for your wonderful review! We're delighted to hear that our care and concern for both you and your car have made a positive impression. Your satisfaction is our top priority, and we look forward to continuing to serve you!

July 01, 2024

Thanks dir all your help. U aee you aoob wish toy had a fast oil service More

by freemanbrenda233
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Barrett
4.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 10, 2024 -

Southlake Nissan responded

Hi, thank you for the positive feedback! Have a great day!

June 30, 2024

I love this dealership the guys are all awesome i have coming to this dealership since 1998 and never have had a problem I would recommend the dealership to anyone More

by mgsuits
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Broughton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Kawanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dakota Pineda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenna Volikas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Micheal Arizmendi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Audrey Love, Marla Bourgeois
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Jul 10, 2024 -

Southlake Nissan responded

Thank you so much for your loyalty and recommendation! We're thrilled to hear that you've been part of our dealership family since 1998 and have always had a positive experience. We appreciate your trust and look forward to continuing to provide you with excellent service for many years to come.

June 27, 2024

my experience was excellent. the person in charge of providing me service was very knowledgeable and polite. More

by ebenson1991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken ONeal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 01, 2024 -

Southlake Nissan responded

Thank you for your feedback! We're thrilled to hear that your experience was excellent and that our service provider was knowledgeable and polite. We aim to provide top-notch service, and we appreciate your kind words. If you have any more feedback or if there's anything else we can assist you with, please let us know!

June 21, 2024

I was in and out! Everything they explained to me went according to what they said would happen! More

by Cesar.garcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 24, 2024 -

Southlake Nissan responded

Thank you for your feedback! We're delighted to hear that your experience with us was efficient and transparent. Providing clear explanations and delivering as promised are top priorities for us. We appreciate your business and hope to see you again in the future!

June 20, 2024

Very nice friendly. My salesperson was very professional and respectful , overall a great day, I drove off with a new car. More

by ericdavis007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken ONeal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dixie Pineda
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Jul 10, 2024 -

Southlake Nissan responded

Thank you for your kind words! We're thrilled to hear that your experience with us was enjoyable and that you drove off with a new car. Our team strives to provide professional, respectful service, and we're delighted that was your experience. If you have any further needs, feel free to reach out. Enjoy your new vehicle!

June 20, 2024

I was able to get out in a timely fashion and I got Great service. More

by stormkirto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neville Weer
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Jun 21, 2024 -

Southlake Nissan responded

Hi, thank you for the 5-stars. We are happy to hear you had a great experience with our service department! Have a great day!

June 15, 2024

Excellent. Fantastic people Quality service. Randy and Brian are vert trustworthy and reliable. They treat you with respect and kindness. Can’t say enough a More

by jw4370
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 17, 2024 -

Southlake Nissan responded

Thank you for your glowing review! We're delighted to hear that Randy and Brian provided you with trustworthy and reliable service. Your kind words mean a lot to us. We look forward to continuing to serve you with respect and kindness.

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