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Southlake Nissan - Service Center

Merrillville, IN

4.7
1,121 Reviews
Call Service Center (219) 947-1600

1,121 Reviews of Southlake Nissan - Service Center

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October 30, 2024

Brian is great to work with. He is very professional and takes the time to explain everything. South lake Nissan has always treated me with excellent service! More

by jkuiper2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 31, 2024 -

Southlake Nissan responded

Thank you for the wonderful feedback! We're thrilled to hear that Brian provided you with professional and thorough service. It’s our pleasure to ensure every visit to Southlake Nissan is a positive one. We appreciate your kind words and look forward to serving you again! 🚗😊

October 28, 2024

The service at Nissan Southlake has been always efficient. The customer service from all departments has been helpful and friendly. More

by m_mendoza_792
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 31, 2024 -

Southlake Nissan responded

Thank you for the kind words! We're so glad to hear that you've consistently experienced efficient service and friendly, helpful support across all departments at Nissan Southlake. We appreciate your loyalty and look forward to continuing to serve you! 🚗😊

October 24, 2024

I’ve been dealing with this dealership for about 2528 years and it’s very good or should I say is very professional each and everyone salesman and service people Personnel the Curtis, and a very easy to More

by kevin_dk@att.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken ONeal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Powroznik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 28, 2024 -

Southlake Nissan responded

Thank you for being such a loyal customer! We’re honored to have served you for so many years and appreciate your kind words about our team’s professionalism and courtesy. It’s always our goal to make every experience smooth and enjoyable. We look forward to many more years of serving you!

October 22, 2024

I did this once before. Everyone was awesome. Steve, the mechanic I've known for years actually came out to greet me when he finished. Great guy! Thanks everyone! God bless More

by cjm20q6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 23, 2024 -

Southlake Nissan responded

Thank you so much for your thoughtful review and for your continued loyalty! We're delighted to hear that Steve and the rest of the team made your experience memorable. Your kind words mean a lot to us, and we'll definitely share your gratitude with everyone. God bless, and we look forward to welcoming you back in the future! Safe travels!

October 15, 2024

Always a good experience visiting this dealership, no matter which department i visit the staff is always pleasant More

by ivinmaster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 16, 2024 -

Southlake Nissan responded

Thank you for your wonderful feedback! We’re delighted to hear that you consistently have a good experience with our team across all departments. Our staff takes pride in providing excellent service, and it’s great to know that it shows. We look forward to your next visit!

October 08, 2024

Nick was very professional and explained the service needed clearly. The repair eas done timely More

by RICHKACZ0121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 09, 2024 -

Southlake Nissan responded

Thank you for the great feedback! We're glad to hear that Nick provided professional service and explained everything clearly. It's fantastic that your repair was completed in a timely manner. We appreciate your business and look forward to assisting you again!

October 06, 2024

Excellent customer service. No complaints. Very professional service. Would certainly recommend Southlake Nissan with anyone interested in purchasing a vehicle. More

by r.dutko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 07, 2024 -

Southlake Nissan responded

Thank you so much for your fantastic review! We’re delighted to hear that you had an excellent experience with our customer service team. Your recommendation means a lot to us, and we look forward to assisting you or anyone you send our way in the future. If you have any questions or need further assistance, don’t hesitate to reach out!

October 05, 2024

Top notch service from the moment you walk in the door. Answer your questions fully. More

by liz.montemayor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 07, 2024 -

Southlake Nissan responded

Thank you for your kind words! We're thrilled to hear you received top-notch service from our team. Providing thorough answers to your questions is important to us, and we appreciate your feedback. If you need anything else or have more questions in the future, don’t hesitate to reach out!

October 01, 2024

Did right by us the the second time we came to get work done on window More

by lilbill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 01, 2024 -

Southlake Nissan responded

Thank you for giving us another opportunity to assist you! We're glad we could make things right on your second visit and provide the service your vehicle needed. If you need anything else, don't hesitate to reach out!

September 29, 2024

Overall decent visit. However, my horn no longer beeps when I lock the car. Then add in the factor once my new tires got rotated on my car. It did not ride as smooth as it More

by HCShowtime19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 01, 2024 -

Southlake Nissan responded

Thank you for sharing your experience. We're sorry to hear about the issues with your horn and the smoothness of your ride after the tire rotation. Please feel free to bring your vehicle back in, and we’ll be happy to take a closer look to ensure everything is working perfectly. Your satisfaction is important to us!

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