1,050 Reviews of Southlake Nissan - Service Center
Awesome service center This is the best dealer service center I have ever used. Staff are friendly and helpful. The prices for service are reasonable and the timeliness of This is the best dealer service center I have ever used. Staff are friendly and helpful. The prices for service are reasonable and the timeliness of the service is excellent. More
A helping hand. I brought my vehicle in the other day with some minor damage and an odd clunking sound underneath my vehicle when starting it, accelerating, etc. Afte I brought my vehicle in the other day with some minor damage and an odd clunking sound underneath my vehicle when starting it, accelerating, etc. After bringing in my vehicle and getting an inspection Nissan fixed my clinking problem and also removed the dent from my vehicle. The professionalism of the staff and the quick turn around without heavy costs makes sure that I will recommended Southlake Nissan to my peers in the future if they have any repair or maintenance needs that need to be fulfilled. Thank you Service Staff you have l done an excellent job. More
Great experience Randy and Brian did an outstanding job of working with the technician to identify and fix the problem that I came in for. I was explained the reason f Randy and Brian did an outstanding job of working with the technician to identify and fix the problem that I came in for. I was explained the reason for the problem and how it was resolved. More
Oil change Service is always prompt and friendly. Prices are reasonable. Car wash is always a plus. Waiting area with complimentary water and coffee/tea is nice. Service is always prompt and friendly. Prices are reasonable. Car wash is always a plus. Waiting area with complimentary water and coffee/tea is nice. I like the popcorn too. More
confused I was quoted a price then gave them a $10.00 off coupon I expected the price to be less $10.00 not when I go to cashier and they say the quote was $10 I was quoted a price then gave them a $10.00 off coupon I expected the price to be less $10.00 not when I go to cashier and they say the quote was $10.00 off how did they know I had a coupon when making quote or should have said with the $10.00 off it was that price More
Always got your back I was having a problem with acceleration and was parking brake light coming on so I made it appointment. When I got there the gentleman told me it co I was having a problem with acceleration and was parking brake light coming on so I made it appointment. When I got there the gentleman told me it could take about an hour to find out what’s going on. 15 minutes and Randy the service manager came to me and isaid Mr Gumbiner I think I know what it’s gonna take to fix this but I’m going to give you a loaner car so you can get back to your regular work. Within 20 minutes I was on my way home in four hours later they called me and said the car was complete. When we counter the car was done washed and the service consultant took the loaner car got me to the cashier and got me checked out immediately. We switch to Southlake Nissan from another Nissan dealer due to the poor service department. Since being with Southlake Randy and his team have always strive to take care of our issues. I recommend them to anyone More
happy grateful and very good support This Nissan service center has got to be one of the best in the country, I've shopped and service in Orlando Florida but the Merrillville service cent This Nissan service center has got to be one of the best in the country, I've shopped and service in Orlando Florida but the Merrillville service center is high on my list of the best in the country, the service manager and service writers go backwards to help you in every way. I would recommend this service center to any and all Nissan owners. I never have to worry if the job has been done correctly. Thank you so much. More
Easy and unexpected went for oil change on my 2016 Murano. Service center was very clean and all the guys very nice. Ended up getting a new lease that day. went for oil change on my 2016 Murano. Service center was very clean and all the guys very nice. Ended up getting a new lease that day. More
Excellent service visit Ryan, my Customer Service Rep, explained all the service details required for this visit. He gave me pricing details and provided additional informati Ryan, my Customer Service Rep, explained all the service details required for this visit. He gave me pricing details and provided additional information for future services that would be needed (tires and brakes with pricing). More
Best service EVER! Randy and the service techs were EXCEPTIONAL! They fixed and problem and thankfully at no cost to me since I was only 2,000 miles over my warranty! Randy and the service techs were EXCEPTIONAL! They fixed and problem and thankfully at no cost to me since I was only 2,000 miles over my warranty! More