1,052 Reviews of Southlake Nissan - Service Center
Oil change and tire repair The dealership runs their appointments on time, they assign a team member to follow your car through the whole process and they give you a time estima The dealership runs their appointments on time, they assign a team member to follow your car through the whole process and they give you a time estimate when you will be done and they run pretty much on time . The service team member goes over what was done and helps get you checked out. Everyone is friendly and polite and the experience is always great. More
My expensive brake job Recently, 117k miles, I paid to $100 more for a rear brake job than I did at 69k miles. Randy did not want to compensate. Recently, 117k miles, I paid to $100 more for a rear brake job than I did at 69k miles. Randy did not want to compensate. More
great team work done as promised done early and no one tried to sell me anything i didn't need will definaetly recomend dealership for all automotive needs work done as promised done early and no one tried to sell me anything i didn't need will definaetly recomend dealership for all automotive needs More
Excellent customer service! The best ever.Their service department always give excellent service to their customers and you never feel cheated or over paid for service that was d The best ever.Their service department always give excellent service to their customers and you never feel cheated or over paid for service that was done. Kudos! More
Great job Very polite and friendly service techs. faster service than usual. and did not even have to go to cashier. (prepaid service). keep up the great wo Very polite and friendly service techs. faster service than usual. and did not even have to go to cashier. (prepaid service). keep up the great work More
tire rotation, oil/filter change The service person and the checkout person at the front desk were very friendly, as well as other employees that came in contact with me. .The waiting The service person and the checkout person at the front desk were very friendly, as well as other employees that came in contact with me. .The waiting area was clean. More
Nissan Service This dealership is great establishment for service on your vehicle. The staff is well knowledgeable with your vehicle. They don't try to over charge f This dealership is great establishment for service on your vehicle. The staff is well knowledgeable with your vehicle. They don't try to over charge for your service. More
Prompt and thorough service My vehicle came in for service on a variety of issues. The Service Area staff members addressed all issues, made the necessary repairs and got the ve My vehicle came in for service on a variety of issues. The Service Area staff members addressed all issues, made the necessary repairs and got the vehicle back to me very quickly. Appreciate the friendly, accurate service as well as clear communication on costs. More
friendly atmosphere, friendly people I have probably bought over 10 Vehicles here, why, because it's just a honest & friendly place. . It's totally convenient for me. Close to home. .it' I have probably bought over 10 Vehicles here, why, because it's just a honest & friendly place. . It's totally convenient for me. Close to home. .it's important to trust. Everyone is great. More
Exceptional excellent service! I live in Rome Georgia and traveled to Indiana when my transmission went out. Your staff went above and beyond and helped me get back on the road to G I live in Rome Georgia and traveled to Indiana when my transmission went out. Your staff went above and beyond and helped me get back on the road to Georgia. I got a new transmission and your staff spoke in my behalf to Nissan and I was able to use my extended warranty. This was truly an unforgettable and the best customer service I have ever received! Special thanks to Randy Kawanna for taking care of me. More