Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
1,133 Reviews of Southlake Nissan - Service Center
Sort by
January 27, 2025
Very happy with Nick Barret. He went above and beyond to make sure were all good with the service. He went above and beyond to make sure were all good with the service. More
by eric@stevensoncrane.com
Verified CustomerEmployees Worked With
January 26, 2025
Justin Savage is phenomenal he always takes care of me and my needs.He definitely deserves a raise and my needs.He definitely deserves a raise More
by krstekrstanoski
January 19, 2025
Southlake Nissan and the service you get their is great and very profession. I have been a customer for seven years.. and very profession. I have been a customer for seven years.. More
by riley_gertrude
Employees Worked With
January 18, 2025
Service Manager Randy Kawanna and his service team at Southlake Nissan are top notch. I have been a loyal customer for over 30 years. I'm always greeted with a friendly smile by a service advisor. A s Southlake Nissan are top notch. I have been a loyal customer for over 30 years. I'm always greeted with a friendly smile by a service advisor. A shoutout and thank you to service advisors Brian Jensen and Justin Savage and technician Juan Martinez for servicing my vehicle. My overall experience was a positive one. Southlake Nissan service department gets my vote! More
by mistyblue92
January 13, 2025
Usually things go well. Last time I felt they did not do enough to find the problem. Was not satisfied Last time I felt they did not do enough to find the problem. Was not satisfied More
by j.henderson1262
January 11, 2025
My truck had to be towed in during a scary and stressful situation after having negligent brake service somewhere else closer to home. He was great and put my mind at ease throughout the whole pro stressful situation after having negligent brake service somewhere else closer to home. He was great and put my mind at ease throughout the whole process and kept me informed from start to finish. I will not forget Carlos’ kindness and professionalism. And thanks to those in the service dept who made my truck feel safe again. More
by Patti
Employees Worked With
January 10, 2025
Completed work faster than was expected. allowing me to return home sooner than expected ..Everything was addressed allowing me to return home sooner than expected ..Everything was addressed More
by trupilot
January 10, 2025
I was in for a 70,000 mile check up and as always, the staff was quick to process my appointment, verify what would be taken care of and gave me an approximate time it would take to complete the work. I staff was quick to process my appointment, verify what would be taken care of and gave me an approximate time it would take to complete the work. I was asked if I needed a ride back home, but I mentioned that I would wait. The work was done within the time frame I was told. As always, the staff was courteous and friendly. More
by Carmen2017
Employees Worked With
January 10, 2025
Good and accurate service. Projected length of service is usually accurate. Communicates in timely manner. Projected length of service is usually accurate. Communicates in timely manner. More
by rozelle23
Employees Worked With
January 10, 2025
I was in for a 110,000 mile scheduled maintenance. The staff was quick, efficient and very courteous as usual. The staff was quick, efficient and very courteous as usual. More
by afornic
Employees Worked With
