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Southlake Nissan

Merrillville, IN

4.7
1,764 Reviews
Whether sales, service, parts, or financing we can answer all your needs in a matter of minutes with the click of a button. Our Southlake Nissan staff of sales and service professionals are available to you via email or phone whenever the need arises for our Nissan Merrillville customers. Our "hassle-free guarantee" assures you of an extraordinary experience at any Southlake dealership, without pressure or stress. "Drive a little - Save a lot" at Southlake Nissan of Merrillville. From all of us at the Mike Kors Southlake Auto Mall Thank you for the opportunity to be of service. We look forward to seeing you at our Nissan Merrillville dealership!
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4201 E Lincoln Hwy

Merrillville, IN

46410

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Showing 1,764 reviews

March 24, 2021

Love the Nissan service department. Randy and Brian take good care of me and my car. Wouldn’t take my car anywhere else for service. More

by Debbie Harris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Jul 03, 2021 -

Southlake Nissan responded

Hi Debbie Harris, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

March 23, 2021

I love the team I will use Nissan service department again really was friendly nice and professional he also exceeded my expectations for the work I was out of my vehicle More

by love_mack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Jul 03, 2021 -

Southlake Nissan responded

Love_mack, thank you for your kind review; we are happy to pass along your comments to the team here at Southlake Nissan Inc! If you have any further questions, please give us a call. We're always happy to help!

March 23, 2021

To have a credit score over 700 I surely didn’t feel like I was treated like it. Constant back and forth getting missing items. More

by Latonya.brooks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Greg Chip
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Kawanna, Audrey Love, Mike Ruffolo, Jacob Merryman
Jun 09, 2021 -

Southlake Nissan responded

Latonya.brooks, it's upsetting to hear that you did not receive the top-notch service we strive to provide.

March 22, 2021

Both Randy and Brian take good care of me and my car. Wouldn’t take my car to any other service department. Outstanding service as always. More

by Debbie Harris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Jun 20, 2021 -

Southlake Nissan responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

March 20, 2021

They are caring and very professional. They kept me informed and they do a wonderful job. The quality of work is amazing. They take the time to listen. More

by Lainey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Broughton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick/service and Darrell/body shop., Randy Kawanna
Jun 20, 2021 -

Southlake Nissan responded

Hi Lainey, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

March 19, 2021

randy is so nice and always help me when i need work on my car! he always make sure i can get an appointment without any problem! More

by liznunezz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Jun 20, 2021 -

Southlake Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

March 18, 2021

Wonderful costumer service with sound technical staff and mechanics. Always impressed after every visit. My wife and I have never been disappointed, nor felt we were given false diagnosis. Worthy of the 5 st More

by jmolmos75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Jun 20, 2021 -

Southlake Nissan responded

Jmolmos75, we are glad we could help! If you have any further questions, please give us a call. We're always happy to help!

March 17, 2021

Both Brian and Randy are friendly and go above and beyond to take good care of me and my vehicle. I wouldn’t take my car to anyone else. More

by KH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian, Randy Kawanna
Jun 20, 2021 -

Southlake Nissan responded

Kh, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Southlake Nissan Inc. If you have any further questions, please give us a call. We're always happy to help!

March 17, 2021

Very friendly customer service people.My car was ready Very friendly customer service people. My car was ready in a timely manner as I was told by the service guy. He called me that it was ready for pi More

by deermom2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Jun 20, 2021 -

Southlake Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

March 16, 2021

The service is always fantastic but I was not not comfortable with most employees walking around without masks on with a pandemic still going on when you are seated in the area where they are constan More

by clarkmdxt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Jun 20, 2021 -

Southlake Nissan responded

Thank you again for taking the time to let us know how we did. We apologize that some of our employees did not have their masks on during your visit. We will reiterate the importance of wearing a mask around our customers. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

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