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Southlake Nissan

Merrillville, IN

4.7
1,762 Reviews
Whether sales, service, parts, or financing we can answer all your needs in a matter of minutes with the click of a button. Our Southlake Nissan staff of sales and service professionals are available to you via email or phone whenever the need arises for our Nissan Merrillville customers. Our "hassle-free guarantee" assures you of an extraordinary experience at any Southlake dealership, without pressure or stress. "Drive a little - Save a lot" at Southlake Nissan of Merrillville. From all of us at the Mike Kors Southlake Auto Mall Thank you for the opportunity to be of service. We look forward to seeing you at our Nissan Merrillville dealership!
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4201 E Lincoln Hwy

Merrillville, IN

46410

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Showing 1,762 reviews

June 15, 2021

Everyone was pleasant, kind, and they were quick to change my oil. Got me in and out. The first oil change was free!! What a bonus. More

by funky101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Jun 20, 2021 -

Southlake Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

June 14, 2021

The purchase of my new Rogue was a very pleasant experience. The whole process was very easy. The salesman was very knowledgeable about the vehicle and helpful as well as courteous. I would definite More

by dculver51
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Vayo
Jun 18, 2021 -

Southlake Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

June 14, 2021

Awesome place the staff was great. My sales guy John Vayo took care of me. He gave me exactly what I asked for. This place is amazing. I love this place. More

by Musicab
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Vayo
Jun 18, 2021 -

Southlake Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

June 12, 2021

i was quite pleased with the attention and care i received in the purchase of my new Maxima. i have recommended to others the phenominal treatment i received ! More

by lalloyd53
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Broughton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Kawanna
Jun 18, 2021 -

Southlake Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

June 10, 2021

We love the professionalism of this dealership! They are very efficient in the sales process. Our saleswoman was really easy to work with. She answered any question we had & if she didn't know the answer, s More

by Vickie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Audrey Love, Mike Ruffolo
Jun 13, 2021 -

Southlake Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

June 08, 2021

Brought my car to be serviced at 8am and was told I’d hear back from them in an hour and half. 4.5 hours later, a phone message and 2 calls I finally was able to reach someone. I was told there was nothi More

by amandabircher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Randy Kawanna
Jun 23, 2021 -

Southlake Nissan responded

Amandabircher, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our service manager will do a complimentary check on your next visit if the issue persists. If you are willing to give us another chance, please reach out to us at (219) 947-1600 to speak to our manager directly.

Jun 26, 2021 -

amandabircher responded

The car completely stopped working less than 2 days after leaving the dealership. So yes, it did persist, after I was told by your team that there was nothing wrong with my car. It’s hard to believe my car was even looked at.

June 07, 2021

Audrey Love was amazing! Easy car buying experience for me. She listened to my wants and needs, worked with me on a tight budget. It was so smooth. Thanks, Audrey More

by klipari
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Audrey Love
Jun 09, 2021 -

Southlake Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

June 07, 2021

Friendly and professional service. A very nice, competent and professional manager. I've been to many Nissan dealers to get my car serviced, but none has been as kind and professional as Southlake Nissan dea More

by kalinkak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Jun 09, 2021 -

Southlake Nissan responded

Hi Kalinkak, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

June 07, 2021

Service performed professional and timely. Employees were courteous and helpful. Waiting area was clean and refreshments were available. I spent my time reading magazines and watching tv. More

by nadeanhawkins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Jun 09, 2021 -

Southlake Nissan responded

Thank you again for taking the time to let us know how we did. If you have any further questions, please give us a call. We're always happy to help! We hope you have a great day!

June 05, 2021

We bought our first Nissan from southlake we were Happy with our Service then so we bought our second Nissan from you very happy with the way we were treated. More

by melanyrogers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deason Taylor
Jun 06, 2021 -

Southlake Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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