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Southlake Nissan

Merrillville, IN

4.7
1,764 Reviews
Whether sales, service, parts, or financing we can answer all your needs in a matter of minutes with the click of a button. Our Southlake Nissan staff of sales and service professionals are available to you via email or phone whenever the need arises for our Nissan Merrillville customers. Our "hassle-free guarantee" assures you of an extraordinary experience at any Southlake dealership, without pressure or stress. "Drive a little - Save a lot" at Southlake Nissan of Merrillville. From all of us at the Mike Kors Southlake Auto Mall Thank you for the opportunity to be of service. We look forward to seeing you at our Nissan Merrillville dealership!
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4201 E Lincoln Hwy

Merrillville, IN

46410

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Showing 1,764 reviews

August 21, 2021

Troy Carrington is an amazing salesman!! I looked at this exact vehicle at a different dealer (Lil different mileage; & price difference of a few 100 $$; but everything else identical) TROY made the whole di More

by Mrs. Williams
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Sullivan , Troy Carrington
Aug 25, 2021 -

Southlake Nissan responded

Mrs. Williams, thank you for your kind review; we are happy to pass along your comments to the team here at Southlake Nissan Inc! If you have any further questions, please give us a call. We're always happy to help!

August 20, 2021

Great salesmen and a pleasure to work with. He made buying our new car so much more delightful then what a trip to most car dealers is. I would definitely recommend him and southlake nissan. Great ca More

by Sideshow
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Carrington
Aug 25, 2021 -

Southlake Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

August 20, 2021

South lake Nissan always fixes and maintains my Rogue just right. The staff is the best in the area . Looking forward to my next Nissan with them! More

by santorini68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Aug 25, 2021 -

Southlake Nissan responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

August 19, 2021

When I call to get service, Randy always gets me in right away. He makes sure that I'm happy with the service that was needed. Also Ryan always checks to make sure everything was done to my satisfaction. More

by wiggs9
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ryan, Randy Kawanna
Aug 25, 2021 -

Southlake Nissan responded

Hi Wiggs9, thank you so much for your positive comments about Southlake Nissan Inc! If you have any further questions, please give us a call. We're always happy to help!

August 19, 2021

Had difficulty with changing message about drop off or staying with vehicle for service. The response never changed in messages about appt or reminder about appt. More

by basista24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Aug 25, 2021 -

Southlake Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 19, 2021

Southlake Nissan everyone is so friendly and nice. I came in for an oil change didn't have an appointment and was still taking care of. Small things mean alot.. thanks again More

by motley_jo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Broughton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Carter, Randy Kawanna
Aug 25, 2021 -

Southlake Nissan responded

Hi Motley_jo, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

August 18, 2021

I have experienced friendly, courteous and timely service. I have and will continue to recommend Southlake Nissan.. Quality service cannot be disregarded. Recognition is important. More

by annettesmith2b
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian and the other service team members., Randy Kawanna, Mike Ruffolo
Aug 25, 2021 -

Southlake Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

August 13, 2021

They accommodated me time wise since they added that I needed way more maintenance than just an oil change. Appreciated the time it took them, didn't appreciate the extra $700 I wasn't planning on spendin More

by adriango1977
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Aug 16, 2021 -

Southlake Nissan responded

Hi Adriango1977, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

August 13, 2021

Excellent service from Randy and his customer service guys! Randy goes out of his way to provide good service! Like when he is the one that attends us.. More

by gerrytell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Aug 16, 2021 -

Southlake Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

August 12, 2021

Was looking for a different Nissan dealer. Have had two good experiences. Brian Jensen handled the service both times and I am very satisfied. Thanks. More

by robert.teasley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Jensen, Randy Kawanna
Aug 16, 2021 -

Southlake Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

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