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Southlake Nissan

Merrillville, IN

Overview
Employees
Reviews
Vehicles
4.7
1,716 Reviews
Whether sales, service, parts, or financing we can answer all your needs in a matter of minutes with the click of a button. Our Southlake Nissan staff of sales and service professionals are available to you via email or phone whenever the need arises for our Nissan Merrillville customers. Our "hassle-free guarantee" assures you of an extraordinary experience at any Southlake dealership, without pressure or stress. "Drive a little - Save a lot" at Southlake Nissan of Merrillville. From all of us at the Mike Kors Southlake Auto Mall Thank you for the opportunity to be of service. We look forward to seeing you at our Nissan Merrillville dealership!
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4201 E Lincoln Hwy

Merrillville, IN

46410

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Showing 1,716 reviews

September 17, 2024

Excellent customer service great overall experience at this dealership the whole staff gets a five star rating. More

by lanehaines
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Chip
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Kawanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keeten Rippy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken ONeal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Gatton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dakota excellent seller , Dixie Pineda, Brian Ogle
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Sep 23, 2024 -

Southlake Nissan responded

Thank you so much for your amazing feedback! We're thrilled to hear that you had an excellent experience and that the whole staff earned a five-star rating. Your kind words mean a lot to us. If you need anything else, we’re always here to help!

September 16, 2024

Alway get great service when bring in my vehicle. The staff is great, they keep you up dated of the service the are providing. More

by laquenna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 23, 2024 -

Southlake Nissan responded

It’s fantastic to hear that you consistently receive great service for your vehicle! Keeping you updated on the service is so important, and we're glad the staff is doing an excellent job. If you ever need anything else, feel free to reach out. Thanks for sharing your experience!

September 14, 2024

Will was professional, helpful, and very kind. He showed great care and knowledge in helping us by a new Nissan. More

by Dan Kodicek
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Broughton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 23, 2024 -

Southlake Nissan responded

Thank you for sharing your experience! We're thrilled to hear that Will was professional, helpful, and kind, and that he showed such care and knowledge while assisting you with your new Nissan. If you need anything else in the future, don’t hesitate to reach out. Enjoy your new car!

September 11, 2024

They were great and professional. This was a first time buyer and everything was handled great. More

by pisabela01
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 13, 2024 -

Southlake Nissan responded

Thank you for sharing your experience! We're thrilled to hear that everything was handled professionally and that your first-time buying experience went smoothly. If you ever need any further assistance, we're here to help! Enjoy your new vehicle!

September 06, 2024

First of all, you are treated as a person as soon as you walk in the door, there’s me I help you. What can I do for you? May I have your name it has a Warmouth to it. The reception is great. The employees d More

by Billie.12244
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 09, 2024 -

Southlake Nissan responded

Thank you for your thoughtful feedback! We're so glad to hear that you felt warmly welcomed from the moment you walked in the door and appreciated the genuine care and professionalism of our team. It’s wonderful to know that the comfortable atmosphere and exceptional service make your visits enjoyable. We look forward to continuing to provide this level of service for you!

September 05, 2024

Super Awesome staff. Quick service. Super clean waiting area. Love coming here for my vehicle More

by Niarich97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 05, 2024 -

Southlake Nissan responded

Thank you for the great feedback! We're thrilled to hear that you love visiting us for your vehicle needs and appreciate our awesome staff, quick service, and clean waiting area. We look forward to welcoming you back next time!

September 04, 2024

Good customer service and and good attention what I was needing for my repairs Carlos understood what I was needing for and I am very happy to handle the handle. My problem professional and. And good servi More

by jorgejuarez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 05, 2024 -

Southlake Nissan responded

Thank you for your feedback! We're happy to hear that Carlos provided excellent customer service and gave great attention to your repair needs. It's wonderful to know that he understood exactly what you needed and handled everything professionally. We appreciate your trust in us and look forward to assisting you again!

August 29, 2024

No loaner cars for major service when other dealers give cars for any service done More

by angelloverrlori1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Randy Kawanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 04, 2024 -

Southlake Nissan responded

Hi Angel, we are sorry to hear about your recent experience with us here at Southlake. If you could please call Randy at (219) 947-1600. We would to speak more on this! Thank you!

August 22, 2024

Great service very informative also want to say Juan is a great mechanic have a great day More

by sjjokic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Barrett
4.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Maldonado
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Jensen
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 27, 2024 -

Southlake Nissan responded

Thank you for your feedback! We're glad you received great service and found the information helpful. We’ll be sure to pass along your kind words to Juan—he’ll be thrilled to hear it. Have a great day, and we look forward to assisting you again!

August 22, 2024

They need to listen what the customer wants and not but in to a conversation More

by anthonylewin225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Randy Kawanna
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Barrett
3.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Jensen
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 04, 2024 -

Southlake Nissan responded

Hi Anthony, we appreciate your feedback. We will pass this back to our Service Manager. If you need anything in the future, please don't hesitate to reach out!

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