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Southlake Nissan

Merrillville, IN

Overview
Employees
Reviews
Vehicles
4.7
1,698 Reviews
Whether sales, service, parts, or financing we can answer all your needs in a matter of minutes with the click of a button. Our Southlake Nissan staff of sales and service professionals are available to you via email or phone whenever the need arises for our Nissan Merrillville customers. Our "hassle-free guarantee" assures you of an extraordinary experience at any Southlake dealership, without pressure or stress. "Drive a little - Save a lot" at Southlake Nissan of Merrillville. From all of us at the Mike Kors Southlake Auto Mall Thank you for the opportunity to be of service. We look forward to seeing you at our Nissan Merrillville dealership!
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4201 E Lincoln Hwy

Merrillville, IN

46410

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Showing 1,698 reviews

July 30, 2024

Excellent service as always. Thank you to Randy and his team! Very professional and knowledgeable More

by greerann.sims
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 02, 2024 -

Southlake Nissan responded

Thank you for your kind words! We're delighted to hear that you received excellent service from Randy and his team. Their professionalism and knowledge are truly appreciated. If you need anything else, don't hesitate to reach out. We're here to help!

July 25, 2024

Every time I have a appointment the workers are very pleasant the building is nice and clean. More

by ttmj14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 26, 2024 -

Southlake Nissan responded

Thank you for your kind words! We're pleased to hear that you consistently have pleasant experiences during your appointments and appreciate our clean facility. Thank you for choosing Southlake Nissan. We look forward to serving you again!

July 24, 2024

We love Southlake Nissan Service. They are the best. They make us feel like family. More

by Jak71569Jak71569
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 26, 2024 -

Southlake Nissan responded

Hi, thank you for the positive review. We are happy to hear our Service Department always treats you right. If you ever need anything in the future, please don't hesitate to reach out. Welcome to the Southlake Family, and have a wonderful day!

July 22, 2024

I like this dealership they were able to get me a great deal on my new car More

by haroldjohnson403
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Chip
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Kawanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keeten Rippy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken ONeal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Gatton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dixie Pineda
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Jul 26, 2024 -

Southlake Nissan responded

Hi Harold, thank you for the positive review. We are happy to hear you had a great experience with us here at Southlake. Have a wonderful day!

July 16, 2024

Kudos to Randy Kawanna, Brian Jensen, and the Nissan service department. Since 1992, all my vehicles have been serviced by Nissan. Brian Jensen greeted me as I entered the garage. He went over the se More

by mistyblue92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Ewen
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Jul 16, 2024 -

Southlake Nissan responded

Thank you for your loyalty since 1992 and for sharing your positive experiences with us! We're thrilled to hear that Randy Kawanna, Brian Jensen, and our service department have consistently provided excellent customer service. Your recommendation means a lot to us. If you need any further assistance, please don't hesitate to reach out.

July 11, 2024

I brought my car in last minute for an oil change and tire rotation, and they were able to accommodate me without any issues. They had it for 2 hours and washed it when they were finished. More

by pdnidoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 16, 2024 -

Southlake Nissan responded

Thank you for sharing your experience! We're glad to hear that we were able to accommodate your last-minute oil change and tire rotation without any issues. It's great to know that you appreciated the quick service and car wash. If you need any further assistance, please don't hesitate to reach out.

July 11, 2024

Great service Randy is the best kind I drive almost 4 hrs for your service More

by debralaycock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Jensen
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 26, 2024 -

Southlake Nissan responded

Hi, thank you for the positive review. We are happy to hear you always have a great experience with Randy and our service team here at Southlake. Driving 4 hours just for Randy's service means a lot to us! Thank you for being such a loyal customer to us. If you ever need anything in the future, please don't hesitate to reach out! Have a wonderful day!

July 11, 2024

Very happy with the work nissan mechanics completed on my vehicle. Justin was a good employee to work with More

by mg528t
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Jensen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Savage
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Jul 26, 2024 -

Southlake Nissan responded

Thank you for your positive feedback! We're glad to hear you're happy with the work our Nissan mechanics completed on your vehicle and that Justin was great to work with. Thank you for choosing Southlake Nissan. We look forward to serving you again! Best regards, The Southlake Nissan Team

July 07, 2024

My car is still making the same noise that it was when I took it in. Call no responds. Text no responds More

by Payne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Jensen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 08, 2024 -

Southlake Nissan responded

Hi Payne, we are sorry to hear about your recent visit with us here at Southlake. If you tried to call us yesterday the 7th, we are closed on Sundays. But, if you could please call Randy at (219) 947-1600. We would like to turn your experience around and make things right! Thank you and have a great day!

July 05, 2024

Dakota was a great salesman and a help us there finding car our fourth Nissan More

by jdmarkos95
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dakota Pineda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 05, 2024 -

Southlake Nissan responded

Thank you for your feedback! We're thrilled to hear that Dakota was a great help in finding your fourth Nissan. We appreciate your continued trust in us and look forward to assisting you again in the future.

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