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Southlake Nissan

Merrillville, IN

4.7
1,678 Reviews
Whether sales, service, parts, or financing we can answer all your needs in a matter of minutes with the click of a button. Our Southlake Nissan staff of sales and service professionals are available to you via email or phone whenever the need arises for our Nissan Merrillville customers. Our "hassle-free guarantee" assures you of an extraordinary experience at any Southlake dealership, without pressure or stress. "Drive a little - Save a lot" at Southlake Nissan of Merrillville. From all of us at the Mike Kors Southlake Auto Mall Thank you for the opportunity to be of service. We look forward to seeing you at our Nissan Merrillville dealership!
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4201 E Lincoln Hwy

Merrillville, IN

46410

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Showing 1,678 reviews

January 01, 2023

Liars and scammers. Brought in email about 500 visa card for black Friday sales. I was told that it was only on new vehicles. I have the email showed them and still lied More

by packerfan76
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Will Broughton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Audrey Love
Jan 03, 2023 -

Southlake Nissan responded

Hi Packerfan76, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. As we explained during your recent visit, we had already given you the best deal at the time of your vehicle purchase and tried to come back afterward to get additional discounts. We are unable to give the additional discounts since your vehicle purchase was already completed. We apologize for the inconvenience.

Jan 03, 2023 -

packerfan76 responded

False advertising , lying to my face during the purching process about your black friday incentive as well as lying about the transaction via email will prevent me from using your dealership again in the future. Thanks for being an "honest" dealership.

December 30, 2022

I am quite pleased with my experience leasing a vehicle with Larry and the Southlake Nissan team. Everyone was very informative and very helpful. I feel confident that I received great advice leasing in th More

by Lycloe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Shotwell
Jan 03, 2023 -

Southlake Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

December 27, 2022

Great communication was able to get me in when I was available and took care of all of our service needs More

by timothywebber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2022 -

Southlake Nissan responded

Hi Timothywebber, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

December 23, 2022

Professional place always helpful always cordial never a issue that can’t be solved or resolved More

by Mrshawnmrshawn9966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dixie Pineda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Broughton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Kawanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dakota Pineda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Carter, David Eriks, Earl Nymeyer, Joey DiCesare, Brian Schramlin, Cody Schultz
Dec 27, 2022 -

Southlake Nissan responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

December 21, 2022

Everyone in service is exceptional! They are quick accurate and professional. Thank you south lake Nissan! More

by SueHoevet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Broughton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Chip
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Kawanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dakota Pineda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Everyone, Thomas Carter, David Eriks, Earl Nymeyer, Joey DiCesare, Audrey Love, Julian Gonzalez
Dec 23, 2022 -

Southlake Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

December 19, 2022

This is not a negative review, but I have recall on my truck, they are supposed to order a part and call me when it is in. It may not be in yet. But nice people and very good service for what I have had d More

by djjolly11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2022 -

Southlake Nissan responded

Djjolly11, thank you for your kind review; we are happy to pass along your comments to the team here at Southlake Nissan Inc! If you have any further questions, please give us a call. We're always happy to help!

December 16, 2022

Service is excellent . Everyone is friendly and courteous. They are always willing to help with whatever I need More

by dianea4204
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Audrey Love
Dec 20, 2022 -

Southlake Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

December 08, 2022

Everything was just perfect. On time, they spent time responding to one of my concerns. Waiting are is nice and clean. Not a long wait. Car was washed. Fantastic! More

by Margaret
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2022 -

Southlake Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

December 08, 2022

Able to give me a better load rate and we’re very professional throughout the entire experience More

by Josh_kempke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micah Pruett
Dec 13, 2022 -

Southlake Nissan responded

Josh_kempke, we are glad we could help! If you have any further questions, please give us a call. We're always happy to help!

December 05, 2022

The service at south lake nissan was great and jenna was excellent and her manager was a great salesman manager that finished the final process. More

by helenacurry96
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Chip
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenna Volikas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2022 -

Southlake Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

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