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Southlake Nissan

Merrillville, IN

Overview
Employees
Reviews
Vehicles
4.7
1,700 Reviews
Whether sales, service, parts, or financing we can answer all your needs in a matter of minutes with the click of a button. Our Southlake Nissan staff of sales and service professionals are available to you via email or phone whenever the need arises for our Nissan Merrillville customers. Our "hassle-free guarantee" assures you of an extraordinary experience at any Southlake dealership, without pressure or stress. "Drive a little - Save a lot" at Southlake Nissan of Merrillville. From all of us at the Mike Kors Southlake Auto Mall Thank you for the opportunity to be of service. We look forward to seeing you at our Nissan Merrillville dealership!
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4201 E Lincoln Hwy

Merrillville, IN

46410

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Showing 1,700 reviews

October 07, 2024

Staff members were kind and helpful They were knowledgeable and had capacity with the vehicles. More

by tnelson.lhy120
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Gatton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Powroznik
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 07, 2024 -

Southlake Nissan responded

Thank you for your kind words! We're thrilled to hear that our staff was kind and helpful during your visit. Providing knowledgeable service is a priority for us, and we're glad it made a positive impact on your experience. If you have any further questions or need assistance, feel free to reach out. We look forward to seeing you again!

October 07, 2024

Fast and easy purchase! Love my experience with the team. Effective communication and they follow up with you. More

by chavezsasha95
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dakota Pineda
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 08, 2024 -

Southlake Nissan responded

Thank you for sharing your experience! We're glad to hear that your purchase was fast and easy and that our team communicated effectively and followed up with you. We appreciate your support and look forward to assisting you again in the future!

October 06, 2024

Excellent customer service. No complaints. Very professional service. Would certainly recommend Southlake Nissan with anyone interested in purchasing a vehicle. More

by r.dutko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 07, 2024 -

Southlake Nissan responded

Thank you so much for your fantastic review! We’re delighted to hear that you had an excellent experience with our customer service team. Your recommendation means a lot to us, and we look forward to assisting you or anyone you send our way in the future. If you have any questions or need further assistance, don’t hesitate to reach out!

October 05, 2024

They made me feel welcomed and give excellent service. I will gladly tell my friends and family to go there 1st! More

by Hjam26
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Broughton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Lawrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2024 -

Southlake Nissan responded

Thank you for the wonderful feedback! We're so glad to hear that you felt welcomed and received excellent service. We truly appreciate your recommendation to friends and family – it means a lot to us. We look forward to seeing you again in the future!

October 05, 2024

Top notch service from the moment you walk in the door. Answer your questions fully. More

by liz.montemayor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 07, 2024 -

Southlake Nissan responded

Thank you for your kind words! We're thrilled to hear you received top-notch service from our team. Providing thorough answers to your questions is important to us, and we appreciate your feedback. If you need anything else or have more questions in the future, don’t hesitate to reach out!

October 03, 2024

Amazing staff and Dan Drakulich is an amazing sales person and a great representative of Southlake Nissan. Everyone there was friendly and professional. The best dealership I have ever been to in 45 ye More

by soxino6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Drakulich
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Oct 04, 2024 -

Southlake Nissan responded

Thank you so much for your kind words! We're thrilled to hear that Dan and the entire team at Southlake Nissan made such a positive impression on you. It's fantastic to know that after 45 years of car buying, you consider us the best dealership you've visited. We appreciate your trust and look forward to serving you again in the future!

October 01, 2024

Did right by us the the second time we came to get work done on window More

by lilbill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 01, 2024 -

Southlake Nissan responded

Thank you for giving us another opportunity to assist you! We're glad we could make things right on your second visit and provide the service your vehicle needed. If you need anything else, don't hesitate to reach out!

September 29, 2024

Very concise service. Good communication. They usually finish your car in a timely fashion as well More

by tweedle8286
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Chip
1.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Kawanna
2.0
This rating includes all reviews, with more weight given to recent reviews.
Keeten Rippy
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Barrett
4.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Jensen
3.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Gatton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Powroznik
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dixie Pineda, William Lancaster
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Oct 01, 2024 -

Southlake Nissan responded

Thank you for your feedback! We're glad to hear you had a positive experience with our concise service and timely communication. We strive to get your car back to you as quickly as possible. We look forward to serving you again!

September 29, 2024

Overall decent visit. However, my horn no longer beeps when I lock the car. Then add in the factor once my new tires got rotated on my car. It did not ride as smooth as it More

by HCShowtime19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 01, 2024 -

Southlake Nissan responded

Thank you for sharing your experience. We're sorry to hear about the issues with your horn and the smoothness of your ride after the tire rotation. Please feel free to bring your vehicle back in, and we’ll be happy to take a closer look to ensure everything is working perfectly. Your satisfaction is important to us!

September 29, 2024

Good service call done quickly. They wash the car for you and take good care of all the required maintenance. I was able to set up an appointment when I wanted and waited in the w More

by mikewilk46360
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 01, 2024 -

Southlake Nissan responded

Thank you for the great review! We're happy to hear that your service was done quickly and that you enjoyed the complimentary car wash. It's great that you could schedule an appointment at your convenience. We look forward to seeing you again!

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