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Southlake Nissan

Merrillville, IN

4.7
1,716 Reviews
Whether sales, service, parts, or financing we can answer all your needs in a matter of minutes with the click of a button. Our Southlake Nissan staff of sales and service professionals are available to you via email or phone whenever the need arises for our Nissan Merrillville customers. Our "hassle-free guarantee" assures you of an extraordinary experience at any Southlake dealership, without pressure or stress. "Drive a little - Save a lot" at Southlake Nissan of Merrillville. From all of us at the Mike Kors Southlake Auto Mall Thank you for the opportunity to be of service. We look forward to seeing you at our Nissan Merrillville dealership!
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4201 E Lincoln Hwy

Merrillville, IN

46410

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Showing 1,716 reviews

November 13, 2024

Professional service representative who handled my car service promptly and efficiently. Will visit again with the dealer for further assistance. More

by aj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

Southlake Nissan responded

Thank you for your kind words! We're glad to hear your service experience was prompt and efficient. We look forward to assisting you again in the future!

November 13, 2024

Nick is the best Service advisor to deal with here at SouthLake! As well as all of the other gentlemen, he is just my guy. At any time, no matter how busy he is, he accommodates all customers to the hig More

by Rrangel260
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

Southlake Nissan responded

Thank you for the fantastic feedback! We're thrilled to hear Nick and the team consistently provide top-notch service. We'll be sure to share your kind words with him! Have a great day!

November 09, 2024

Jenna was very helpful and knowledgeable in the purchase of my 2024 Nissan Rogue. She explained the differences in the 2017 and 2024 rogue. She addressed all of my concerns. I would highly recommend Jen More

by dianea4204
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenna Volikas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Gatton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Southlake Nissan responded

Thank you for your wonderful review! We're so glad to hear that Jenna was able to assist you with your 2024 Nissan Rogue purchase and provide you with the information you needed. It's great to know she addressed all your concerns and made the process easier for you. We truly appreciate your recommendation and look forward to serving you again in the future!

November 08, 2024

Southlake Nissan is very friendly and easy to work with. They take excellent care of the customers. More

by Lainey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Broughton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Kawanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan is the service department.
Nov 11, 2024 -

Southlake Nissan responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with Southlake Nissan. Our team strives to make every visit easy and enjoyable, and we're so glad that we were able to take great care of you. We look forward to serving you again in the future!

November 02, 2024

Always professional and looking out for their customers. Service department has always been top notch ! More

by mattandbrenda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Southlake Nissan responded

Thank you for the great feedback! We're proud to know that our service department consistently delivers a top-notch experience while keeping our customers' best interests in mind. We look forward to continuing to provide you with professional, reliable service. Thanks for being part of our family

November 01, 2024

Paul Thornton took care of all our needs, was very friendly and personable. I’ll definitely return and work with Paul for my next vehicle! More

by k9k0c9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thad
Nov 04, 2024 -

Southlake Nissan responded

Thank you for the kind words! We're thrilled to hear that Paul provided such friendly and personalized service, taking care of all your needs. We look forward to welcoming you back when it's time for your next vehicle. Enjoy the ride, and thanks for choosing us! 😊

November 01, 2024

I took my car in to get fixed and I told them it kept dying and it idles heavy when stopped at a light. They told me it was my battery and it would be $300 so I said ok and when I went to pick it up it w More

by kirawhitlock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carlos Maldonado
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Southlake Nissan responded

Kira, we are extremely sorry to hear about this issue you have encountered during your most recent visit! We understand Randy has been in contact with you to try and pick up your car so you don't have to worry about missing work! If you could please reach out to Randy at (219) 947-1600. We would like to take care of this issue, and turn your experience around! Thank you!

October 31, 2024

I appreciate you being up front and forthcoming with quality information. I also appreciate you being trustworthy. More

by Jama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Jensen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2024 -

Southlake Nissan responded

Thank you for your feedback! We’re glad to hear that you found our team to be upfront and trustworthy while providing quality information. Your trust means a lot to us, and we look forward to continuing to serve you in the future!

October 30, 2024

Great experience every time I have to go in whether it's for an oil change or maintenance. More

by HenJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Broughton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2024 -

Southlake Nissan responded

Thank you for your kind words! We're thrilled to hear that every visit, whether for an oil change or maintenance, has been a great experience for you. We look forward to keeping your vehicle in top shape for many miles to come! 🚗😊

October 30, 2024

Everyone is super helpful. They pointed me in the right direction and helped me pick the best car for me! I came towards the end of the day and I didn’t not feel rushed at all. More

by laneyp1901
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jenna Volikas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Gatton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2024 -

Southlake Nissan responded

Thank you for sharing your experience! We're so glad our team took the time to help you find the perfect car without making you feel rushed, even at the end of the day. Your satisfaction is our priority, and we’re thrilled you left happy with your decision. Enjoy your new car, and let us know if there’s anything more we can do for you! 🚗😊