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Southlake Nissan

Merrillville, IN

4.7
1,635 Reviews
Whether sales, service, parts, or financing we can answer all your needs in a matter of minutes with the click of a button. Our Southlake Nissan staff of sales and service professionals are available to you via email or phone whenever the need arises for our Nissan Merrillville customers. Our "hassle-free guarantee" assures you of an extraordinary experience at any Southlake dealership, without pressure or stress. "Drive a little - Save a lot" at Southlake Nissan of Merrillville. From all of us at the Mike Kors Southlake Auto Mall Thank you for the opportunity to be of service. We look forward to seeing you at our Nissan Merrillville dealership!
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4201 E Lincoln Hwy

Merrillville, IN

46410

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Showing 1,635 reviews

January 20, 2023

To make this dealership is very well the maintenance dealership is very good and do a good work thank you More

by 1939louis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2023 -

Southlake Nissan responded

1939louis, we're glad to hear you enjoyed your visit. If you have any further questions, please give us a call. We're always happy to help!

January 19, 2023

Work on the card was completed in a timely fashion allowing me to successfully achieve other commitments if More

by fjb718
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2023 -

Southlake Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

January 18, 2023

Service was excellent and people were also very helpful good good good good best I can say More

by ram965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Broughton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Kawanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2023 -

Southlake Nissan responded

Hi Ram965, thank you so much for your positive comments about Southlake Nissan Inc! If you have any further questions, please give us a call. We're always happy to help!

January 15, 2023

They're very polite and seem to care about their customers. I recommend thwm over the dealership in Porter/Chesterton area More

by Dtsgermain8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2023 -

Southlake Nissan responded

Hi Dtsgermain8, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 15, 2023

I dislike the dishonesty, the aggressive sales, the always up sale on maintenance and will never go to your dealership again. For the past 8 years I was a good loyal Nissan of Southlake customer but, y More

by mjz627
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Will Broughton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Kawanna
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2023 -

Southlake Nissan responded

Hi Mjz627, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. We would like to work towards a resolution, so if you are willing, please reach out to us at (219) 947-1600 to discuss this further.

January 09, 2023

SL Nissan has been sensitive to my needs even if it's something as simple as resetting my cars clock when the seasonal time changes occur! Everyone has always been pleasant and easy to deal with. I'm on More

by barbaragillan1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Broughton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Chip
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Kawanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2023 -

Southlake Nissan responded

Hi Barbaragillan1! We're so happy we were able to help you out! If you have any further questions, please give us a call. We're always happy to help!

January 08, 2023

i had a great time taking my car early morning service the service department was great i am very happy to take my car there. More

by MY2JOBS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2023 -

Southlake Nissan responded

My2jobs, we are glad we could help! If you have any further questions, please give us a call. We're always happy to help!

January 01, 2023

Liars and scammers. Brought in email about 500 visa card for black Friday sales. I was told that it was only on new vehicles. I have the email showed them and still lied More

by packerfan76
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Will Broughton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Audrey Love
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2023 -

Southlake Nissan responded

Hi Packerfan76, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. As we explained during your recent visit, we had already given you the best deal at the time of your vehicle purchase and tried to come back afterward to get additional discounts. We are unable to give the additional discounts since your vehicle purchase was already completed. We apologize for the inconvenience.

Jan 03, 2023 -

packerfan76 responded

False advertising , lying to my face during the purching process about your black friday incentive as well as lying about the transaction via email will prevent me from using your dealership again in the future. Thanks for being an "honest" dealership.

December 30, 2022

I am quite pleased with my experience leasing a vehicle with Larry and the Southlake Nissan team. Everyone was very informative and very helpful. I feel confident that I received great advice leasing in th More

by Lycloe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Shotwell
Jan 03, 2023 -

Southlake Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

December 27, 2022

Great communication was able to get me in when I was available and took care of all of our service needs More

by timothywebber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2022 -

Southlake Nissan responded

Hi Timothywebber, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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