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Southlake Nissan

Merrillville, IN

4.7
1,734 Reviews
Whether sales, service, parts, or financing we can answer all your needs in a matter of minutes with the click of a button. Our Southlake Nissan staff of sales and service professionals are available to you via email or phone whenever the need arises for our Nissan Merrillville customers. Our "hassle-free guarantee" assures you of an extraordinary experience at any Southlake dealership, without pressure or stress. "Drive a little - Save a lot" at Southlake Nissan of Merrillville. From all of us at the Mike Kors Southlake Auto Mall Thank you for the opportunity to be of service. We look forward to seeing you at our Nissan Merrillville dealership!
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4201 E Lincoln Hwy

Merrillville, IN

46410

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Showing 1,734 reviews

September 25, 2023

They are friendly environment company and met my needs they go over the work that is being done and after it is completed More

by jw9785906
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Broughton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Kawanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2023 -

Southlake Nissan responded

Thanks for the feedback!

September 25, 2023

Wonderful service would recommend Audrey anytime. She made my first new car experience easy and enjoyable. More

by bczaszewicz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Audrey Love
Sep 25, 2023 -

Southlake Nissan responded

Awesome to hear! Enjoy your new ride.

September 24, 2023

And every time we need service, Randy made it available and does a great job for us. I cannot see how helpful they are water grade team they have together.. More

by timothywebber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2023 -

Southlake Nissan responded

I'm glad Randy always takes care of you. We look forward to your continued loyality.

September 22, 2023

good service and waiting room very clean go go go go `again and again qnd soon More

by wbh22000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2023 -

Southlake Nissan responded

Thank you

September 18, 2023

I had just bought this car and I didn’t get the tire and wheel package. I had got a flat tire from hitting the pothole. The guy was super friendly and helpful with being able to get my car there, getting a More

by dpgabriel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2023 -

Southlake Nissan responded

We're sorry to hear about your flat tire, but we're glad to hear that our team was able to assist you quickly and make the situation easier for you. Our goal is to provide excellent service, even in unexpected situations like this one. Thank you for your kind words, and if you ever need assistance in the future, please don't hesitate to reach out. Safe travels!

September 18, 2023

Customer service was great, they finished the job much faster than first quoted because I needed it sooner. More

by jayniebbad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2023 -

Southlake Nissan responded

Awesome to hear thanks for the feedback!

September 18, 2023

Great experience. Everyone was essay to work with. I would and have recommended to others. More

by huth_jeff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dakota Pineda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat Sullivan
Sep 19, 2023 -

Southlake Nissan responded

Thanks for taking the time to leave such positive feedback!

September 17, 2023

Randy and his service team do an excellent job. Randy make sure I receive first class service everytime. More

by xxclaytonaxx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2023 -

Southlake Nissan responded

Awesome to hear about the wonderful experience you had with Randy.

September 16, 2023

Best service department around. Randy and his team take pride in their work and make sure your car is running in tip top shape! More

by jodybono
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle J.
Sep 18, 2023 -

Southlake Nissan responded

We're thrilled to hear that you had such a positive experience with our service department, particularly with Randy and his team. Thank you for your kind words and for entrusting us with your car's maintenance. We're committed to keeping your vehicle in excellent condition, and your feedback is greatly appreciated. If you ever need further assistance or have any questions, please don't hesitate to reach out. Safe travels!

September 16, 2023

The service department showed and demonstrated exceptional customer service from the phone call scheduling service until I left the building …. More

by slazo219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2023 -

Southlake Nissan responded

That's great to hear. Thank you for choosing our service department we look forward to seeing you on your next visit.

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