Southlake Nissan

Randy very personable. Wife loved his smile and told him so sevice dept. very good Wife loved his smile and told him so sevice dept. very good More

poor service, not trust worthy, sales man poorly informed,not up front about the number of keys fobs, with purchase. secutary of state will be notified. finance manager said it's my responsibility f informed,not up front about the number of keys fobs, with purchase. secutary of state will be notified. finance manager said it's my responsibility for second key, my cost $400.His exact words I sell cars not keys. Whole team a mess. More

Good service, extremely annoying having to come in 2 times for maintenance in one year. times for maintenance in one year. More

Fast and polite service. Always helpful and they never try to talk you into work not urgently needed. Always helpful and they never try to talk you into work not urgently needed. More

Tried to push a used car on me that they falsified the MSRP by $10,000 and when I asked to see other cars, told me that the one I wanted to see was out of my price range. Actually, it was exactly in my pr MSRP by $10,000 and when I asked to see other cars, told me that the one I wanted to see was out of my price range. Actually, it was exactly in my price range. When I returned a few days later with my son, I saw the car I wanted, and got a bill of sale. While I was at my credit union waiting for the paperwork to be completed, the dealership called and said that I couldn't get the car because it was part of a dealer trade and was already spoken for. Even though the car was listed on their website as for sale. Then, they suggested that I drive an hour and a half to the dealership they traded it to and I could purchase the car for an additional $1200 and that this was a great favor to me as they charge 4 to 6 thousand over MSRP at that dealership. Well, I said no to that. Well, they said they would try to find that same car but a few hours later, told me I needed to come in and pick up my deposit. The manager wouldn't even look at me, no further apology and had someone else take me to the cashier to get my deposit back. Not a nice way to treat an old lady. I think they should have purchased the car back from the other dealership and sold it to me as promised. Buyer beware. More

I recently purchased tires and what a world of difference in the handling of my car. The entire staff has been very helpful and friendly. The price quoted for changing plate light bulbs was a shocker. I w in the handling of my car. The entire staff has been very helpful and friendly. The price quoted for changing plate light bulbs was a shocker. I will be contacting you soon cause I still have an annoying clicking going on. I appreciate the good work of Carlos and Michael. More

I’ve purchased many cars over my lifetime, and this was definitely one of the more pleasurable experiences. I was in and out faster than expected and it was hassle-free! definitely one of the more pleasurable experiences. I was in and out faster than expected and it was hassle-free! More

Great service. Randy doesn’t rip you off. Great service department and very courteous each visit. Randy doesn’t rip you off. Great service department and very courteous each visit. More

Very friendly & helpful. They always take care of me. Randy & his team got me out sooner than promised. They always take care of me. Randy & his team got me out sooner than promised. More

Everyone one was polite and professional. Got a great deal from the parts department. Nick was very helpful, a few problems occurred, had to made two trips, but Nick and his team was able to Got a great deal from the parts department. Nick was very helpful, a few problems occurred, had to made two trips, but Nick and his team was able to rectify the situation and get my car running with no extra cost. the dealership is a little far, but it was worth the drive. More