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Southlake Nissan

Merrillville, IN

4.7
1,630 Reviews
Whether sales, service, parts, or financing we can answer all your needs in a matter of minutes with the click of a button. Our Southlake Nissan staff of sales and service professionals are available to you via email or phone whenever the need arises for our Nissan Merrillville customers. Our "hassle-free guarantee" assures you of an extraordinary experience at any Southlake dealership, without pressure or stress. "Drive a little - Save a lot" at Southlake Nissan of Merrillville. From all of us at the Mike Kors Southlake Auto Mall Thank you for the opportunity to be of service. We look forward to seeing you at our Nissan Merrillville dealership!
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4201 E Lincoln Hwy

Merrillville, IN

46410

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Showing 1,630 reviews

April 02, 2023

Fast and knowledgeable and easy to deal with. They really "bend over backwards" to make it all happen for you. very customer oriented with great service. More

by salbergdr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Audrey Love
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2023 -

Southlake Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

March 30, 2023

Will is great! However they forced me to purchase the xzilion protection plan for $600 and a flashing third brake light for $500. I did not want either of these opt More

by damocksta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Will Broughton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2023 -

Southlake Nissan responded

Hi Damocksta, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. We would like to work towards a resolution, so if you are willing, please reach out to us at (219) 947-1600 to discuss this further.

March 29, 2023

Good service. Not a very long wait time. The service department is knowledgeable about the vehicles and they do a great job explaining the issues and solutions. More

by sswag23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenna Volikas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2023 -

Southlake Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

March 27, 2023

Employees are always friendly, polite, and professional. They do their best to make sure the customer understands the issue(s) and is satisfied. I can honestly say this is the first dealership that I like More

by skjf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos, Nick
Mar 29, 2023 -

Southlake Nissan responded

Hi Skjf! We're so happy we were able to help you out! If you have any further questions, please give us a call. We're always happy to help!

March 27, 2023

Another great experience. The service team kept me up to date on the progress of the work being done on my car and was in and out close to the time I was quoted More

by pat45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will
Mar 29, 2023 -

Southlake Nissan responded

Hi Pat45, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

March 26, 2023

The dealership service was great and very quick with greeting me and checking me right away. More

by helenacurry96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2023 -

Southlake Nissan responded

Hi Helenacurry96, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

March 26, 2023

Service department operates in a very professional manner, knowledgeable, and efficient. Never have I enjoyed going to a dealership as I do Southlake Nissan. More

by LMG2525
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2023 -

Southlake Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

March 25, 2023

poor service, not trust worthy, sales man poorly informed,not up front about the number of keys fobs, with purchase. secutary of state will be notified. finance manager said it's my responsibility f More

by fishing22777
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Salesman Micah pruett, finance person pat Sullivan.
Mar 29, 2023 -

Southlake Nissan responded

Hi Fishing22777, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. We would like to work towards a resolution, so if you are willing, please reach out to us at (219) 947-1600 to discuss this further since we are unable to locate your profile based on the information provided in the review.

Mar 29, 2023 -

fishing22777 responded

Deal No K1700, Sales person Micah Pruett. vin 3GNKBDRS8LS592511, purchased date 2/21/23 contact information cell 708-625-4999

March 25, 2023

Randy very personable. Wife loved his smile and told him so sevice dept. very good More

by earlwilliamson84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zak
Mar 29, 2023 -

Southlake Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

March 24, 2023

Good service, extremely annoying having to come in 2 times for maintenance in one year. More

by Keithpowers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Southlake Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

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