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Southlake Nissan

Merrillville, IN

4.7
1,626 Reviews
Whether sales, service, parts, or financing we can answer all your needs in a matter of minutes with the click of a button. Our Southlake Nissan staff of sales and service professionals are available to you via email or phone whenever the need arises for our Nissan Merrillville customers. Our "hassle-free guarantee" assures you of an extraordinary experience at any Southlake dealership, without pressure or stress. "Drive a little - Save a lot" at Southlake Nissan of Merrillville. From all of us at the Mike Kors Southlake Auto Mall Thank you for the opportunity to be of service. We look forward to seeing you at our Nissan Merrillville dealership!
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4201 E Lincoln Hwy

Merrillville, IN

46410

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Showing 1,626 reviews

April 15, 2023

Mariano provided best service. All staff is great. They know what a customer wants. Great service More

by kishan7desai
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mariano
April 12, 2023

Great customer service! Treated us respect. We went to another dealership in the area for the same people it was headlight problem which was to be to rectified by company. More

by Momasita321.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2023

Great people, service is also very good. The location is within a few miles from where we live. More

by sparky558745
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2023

Nick was very friendly and explained all my car service. Sure, Nick and the service at Nissan was efficient and was able to answer all my questions related current services and upcoming services. More

by amberareid@gmail.com
Recommend Dealer
Yes
Employees Worked With
Nick?
April 05, 2023

Fantastic group of Men in your Service Department, Thanks Randy, excellent job on my Nissan Rouge, Thanks again Joe More

by tacojoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Chip
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Kawanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2023 -

Southlake Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

April 04, 2023

Took a nail in my tire and they took care of it. In Snd out in an hour. The young man who took my order was great. More

by Bow1019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2023 -

Southlake Nissan responded

Bow1019, thank you for your kind review; we are happy to pass along your comments to the team here at Southlake Nissan Inc! If you have any further questions, please give us a call. We're always happy to help!

April 02, 2023

Fast and knowledgeable and easy to deal with. They really "bend over backwards" to make it all happen for you. very customer oriented with great service. More

by salbergdr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Audrey Love
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2023 -

Southlake Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

March 30, 2023

Will is great! However they forced me to purchase the xzilion protection plan for $600 and a flashing third brake light for $500. I did not want either of these opt More

by damocksta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Will Broughton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2023 -

Southlake Nissan responded

Hi Damocksta, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. We would like to work towards a resolution, so if you are willing, please reach out to us at (219) 947-1600 to discuss this further.

March 29, 2023

Good service. Not a very long wait time. The service department is knowledgeable about the vehicles and they do a great job explaining the issues and solutions. More

by sswag23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenna Volikas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2023 -

Southlake Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

March 27, 2023

Another great experience. The service team kept me up to date on the progress of the work being done on my car and was in and out close to the time I was quoted More

by pat45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will
Mar 29, 2023 -

Southlake Nissan responded

Hi Pat45, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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