Southlake Nissan

Michael was awesome and so helpful & the manager was even better. Communication was top tier and the environment was so welcoming. I appreciate them both. Thank you so much ! better. Communication was top tier and the environment was so welcoming. I appreciate them both. Thank you so much ! More

Very good sales staff. The know the cars well. Service department listens to the customer issues. The know the cars well. Service department listens to the customer issues. More

I applied and was approved for a car with a set of vin numbers and when I went to the dealership they sold me a car that I looked at a few days prior, at southlake kia. Instead of the car I was approved f numbers and when I went to the dealership they sold me a car that I looked at a few days prior, at southlake kia. Instead of the car I was approved for. The cars were different in price, different vin numbers, same exterior and interior color. Dixie P the internet car sales manager did that., I was charged for accessories that I didn’t ask for or need. Which is why I left the first time. I later decided to buy a rogue on line and had a horrible experience. This was the worst car experience of my life More

Incredible customer service. You can easily tell that the service department cares deeply about your needs! I have never felt sold by this team of professionals. I will not ta You can easily tell that the service department cares deeply about your needs! I have never felt sold by this team of professionals. I will not take my cars anywhere else! More

The worst experience I have ever had buying a car. There was truly an effort made to ensure I overlooked how badly I was being taken advantage of. The desire to make a sale at this dealership is clear There was truly an effort made to ensure I overlooked how badly I was being taken advantage of. The desire to make a sale at this dealership is clearly more important than being honest and forthcoming with the customer. More

Randy Kwana is the best Service Manager hands down! I purchased many vehicles over many years due to him. I purchased many vehicles over many years due to him. More

Dakota was great to work with. Very impressed with his patience with my questions. Even called the next day to see how I was doing, told me to call any time if there was something Very impressed with his patience with my questions. Even called the next day to see how I was doing, told me to call any time if there was something I wasn't sure how to do on my Used Rogue. Great person. More

Went for check up, oil change/rotation came home with backup light still out. Called and still no call back. Sadly I've bought 2 cars from them, I really feel used! backup light still out. Called and still no call back. Sadly I've bought 2 cars from them, I really feel used! More

No hassle dealership. Traded in my old car for a new 2024 Nissan Murano and it went smoothly. Audrey was a pleasure to work with. Easiest car purchase I’ve ever had Traded in my old car for a new 2024 Nissan Murano and it went smoothly. Audrey was a pleasure to work with. Easiest car purchase I’ve ever had More

I’m very impressed with the Service Center. Every time I go in I get professionalism to the utmost the people are very professional very kind very attentive. They give you their all the service Every time I go in I get professionalism to the utmost the people are very professional very kind very attentive. They give you their all the service is at it all time high. I don’t have to wait very long to get service whenever I call, they give me a time to be there when I come in. They’re waiting on me. More