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Southlake Nissan

Merrillville, IN

Overview
Employees
Reviews
Vehicles
4.7
1,734 Reviews
Whether sales, service, parts, or financing we can answer all your needs in a matter of minutes with the click of a button. Our Southlake Nissan staff of sales and service professionals are available to you via email or phone whenever the need arises for our Nissan Merrillville customers. Our "hassle-free guarantee" assures you of an extraordinary experience at any Southlake dealership, without pressure or stress. "Drive a little - Save a lot" at Southlake Nissan of Merrillville. From all of us at the Mike Kors Southlake Auto Mall Thank you for the opportunity to be of service. We look forward to seeing you at our Nissan Merrillville dealership!
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4201 E Lincoln Hwy

Merrillville, IN

46410

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Showing 1,734 reviews

January 29, 2024

Nick is the best there is! Treats you with priority always! Highly recommend him for all your vehicle repair needs! More

by rangelroxie50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 29, 2024 -

Southlake Nissan responded

Thank you for taking the time to share your positive experience with Nick! We're thrilled to hear that he treated you with priority and exceeded your expectations for vehicle repair needs. Your recommendation means a lot, and we'll make sure to pass along your kind words to Nick. If you ever need further assistance or have questions, feel free to reach out. We appreciate your trust and look forward to serving you again in the future!

January 28, 2024

Every time we come in The service department it’s quick and easy they’re always great ! Nate was fast and very reliable ! More

by kiaraellis18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Holliday
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Jan 29, 2024 -

Southlake Nissan responded

Hi, thank you for your positive feedback! It's fantastic to hear that your experiences in our service department have consistently been quick and easy. We're pleased to know that Nate provided fast and reliable service. Thank you for choosing Southlake Nissan, and if you ever have more service needs or questions, feel free to reach out. Have a great day!

January 26, 2024

Everyone at Southlake Nissan is so helpful. Nathan in service is very friendly and knowledgeable. More

by tricia.wiening
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Holliday
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Jan 26, 2024 -

Southlake Nissan responded

Hi Tricia.wiening, Thank you for taking the time to share your experience! We're delighted to hear that everyone at Southlake Nissan, especially Nathan in service, was helpful, friendly, and knowledgeable. We appreciate your kind words and look forward to assisting you in the future.

January 26, 2024

Nick was great! Very professional, knowledgeable and ready to help. He took care of everything I needed with ease. Look forward to coming again! More

by matteorivas21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Holliday
Report | Print
Jan 26, 2024 -

Southlake Nissan responded

Hi, Thank you for your positive feedback! We're thrilled to hear that Nick provided you with professional and knowledgeable service. We appreciate your business and look forward to serving you again. If you have any further needs or questions, feel free to reach out.

January 25, 2024

The service advisor Nicholas Barrett was excellent and took excellent care of my auto concerns. Nicholas Barrett made sure my service was excellent and the time was excellent. i’m happy with my service an More

by helenacurry96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 25, 2024 -

Southlake Nissan responded

Hi helanacurry96, Thank you for sharing your positive experience with Nicholas! We're thrilled to hear that he provided excellent care for your auto concerns and ensured your service was top-notch. If you ever have more needs or questions, don't hesitate to reach out. We appreciate your feedback and look forward to serving you again in the future! Have a great day.

January 25, 2024

The service department is so awesome! Always so helpful, efficient, and informative throughout the whole process! Grateful to have such a great service department to go through! More

by marguadalupe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Chip
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Kawanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keeten Rippy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 25, 2024 -

Southlake Nissan responded

Hi marguadalupe, Thank you for your kind words! We're delighted to hear that you had an awesome experience with our service department. We strive to be helpful, efficient, and informative, and we're grateful for the opportunity to serve you. If you ever have questions or concerns, feel free to reach out. We appreciate your feedback and look forward to assisting you again in the future!

January 24, 2024

Carlos Maldonado was efficient, informative, & friendly during my entire experience at Southlake Nissan. Incredibly satisfied with my service & will continue to be a lifelong customer. More

by Jessica Taulbee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 24, 2024 -

Southlake Nissan responded

Hi Jessica, Thank you for your kind words! We're delighted to hear that Carlos Maldonado provided efficient, informative, and friendly service throughout your experience at Southlake Nissan. We appreciate your satisfaction and look forward to serving you as a lifelong customer. If you ever have any more needs or questions, feel free to reach out. Safe travels!

January 23, 2024

Nick is the go to guy for anything your vehicle needs! Anything from an oil change to major repairs, he always treats you as his #1 priority! More

by joseabrue79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 23, 2024 -

Southlake Nissan responded

Hi joseabrue79, Thank you for the shoutout! We're delighted to hear that Nick has been your go-to person for all your vehicle needs. Treating customers as a top priority is what we aim for, and we appreciate your recognition. If you have any more needs or questions in the future, don't hesitate to reach out. Safe travels!

January 23, 2024

Great experience at Southlake Nissan Service dept! Carlos took care of me, was very knowledgeable and got me in and out quickly. Thanks for the free car wash! More

by beejis24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 23, 2024 -

Southlake Nissan responded

Hi beejis24, We're pleased to hear about your great experience at Southlake Nissan Service. It's fantastic that Carlos provided knowledgeable and efficient service. Enjoy the clean car, and if you ever need further assistance, feel free to reach out. Safe travels!

January 21, 2024

Was told I would get the second key fob when I bought my title in on Monday. After 2 weeks of the run around ( it’s at our dealership, the weather, even Covid) asked them to buy me a promised fob. They sai More

by vicster96
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Micheal Arizmendi
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 22, 2024 -

Southlake Nissan responded

We're truly sorry to hear about your experience, and we understand your frustration. It's important to us that our customers feel valued and receive what was promised. We apologize for any miscommunication or inconvenience you've faced. Your feedback is taken seriously. If there's anything we can do to address your concerns or assist you further, please reach out to Sam our Nissan Sales Manager at (219) 947-1600. We appreciate your honesty and regret any disappointment caused.

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