Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Southlake Nissan

Merrillville, IN

Overview
Employees
Reviews
Vehicles
4.7
1,834 Reviews
Whether sales, service, parts, or financing we can answer all your needs in a matter of minutes with the click of a button. Our Southlake Nissan staff of sales and service professionals are available to you via email or phone whenever the need arises for our Nissan Merrillville customers. Our "hassle-free guarantee" assures you of an extraordinary experience at any Southlake dealership, without pressure or stress. "Drive a little - Save a lot" at Southlake Nissan of Merrillville. From all of us at the Mike Kors Southlake Auto Mall Thank you for the opportunity to be of service. We look forward to seeing you at our Nissan Merrillville dealership!
Contact Dealership
View Awards

4201 E Lincoln Hwy

Merrillville, IN

46410

Directions

By Type

Showing 1,834 reviews

October 04, 2025

I was very angry at first my car has been in the shop a few times and it’s a 2003 rogue the first time they took care of the transmission for free. My master alarm went off. I took it in there. They were g More

by michael_hoffer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forget the gentleman’s name, but he’s not on there
Report | Print
Oct 06, 2025 -

Southlake Nissan responded

We’re glad we could turn things around for you! Thank you for giving us the chance to help with your Rogue — we’re happy everything was taken care of, and we appreciate you trusting us with your vehicle.

September 30, 2025

Left grease all over my truck after an oil change and didn't even apologize. Slow and expensive More

by Jan B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Deleon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 30, 2025 -

Jan B responded

Got the same reply back 3 or 4 weeks ago when I first complained and nothing. Tony did reach out today after this review and I am sorry offering a free car wash a month later is crappy

Oct 06, 2025 -

Southlake Nissan responded

Hi Jan, I understand your frustration, We have been talking about this for a while now. We understand the grease marks are not acceptable. What else would you like? As stated we cannot do anything about the paint, as Nissan will not cover it. That has nothing to do with us. We want nothing more than to work on your vehicle. We offered you a free detail not just a car wash. I personally wouldn't accept just a simple car wash either. We will detail the truck if that makes up for the grease marks. They will hand wash it, clean the wheels, clean all your windows inside and out, and completely detail the inside. It wont be just a quick hour long detail. If that will help make up for the grease marks ,thats what we will offer. Thank you and have a great day!

September 25, 2025

I really like the way they treated me, very gd service and very gd management. More

by clyde148
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody
Report | Print
Sep 26, 2025 -

Southlake Nissan responded

We’re happy to hear you had such a positive experience! Great service and management are what we strive for—thank you for sharing your feedback.

September 22, 2025

Great place with great service recommend to anyone who like a calm and easy process More

by joshua.andrson755
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Deleon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Anderson
Report | Print
Sep 23, 2025 -

Southlake Nissan responded

Thank you for sharing! We're glad you enjoyed a calm and easy process with us. We truly appreciate your recommendation!

September 20, 2025

Best dealership hands down. Nick,Brian,Carlos,&Tony are outstanding & will absolutely take very good care of you. More

by sloankevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Deleon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 22, 2025 -

Southlake Nissan responded

Thank you for the kind words! We’re thrilled to hear that Nick, Brian, Carlos, and Tony provided outstanding service. We truly appreciate your trust and recommendation!

September 16, 2025

The workers in the service department at Southlake Nissan are continuously helpful whenever I need a question answered or a problem looked at with my car. More

by afornic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Deleon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 17, 2025 -

Southlake Nissan responded

Thank you for your kind words! We’re so glad our Southlake Nissan service team is always able to help with your questions and keep your car running smoothly. We truly appreciate your trust in us!

August 31, 2025

Helpful with answering questions. A little pricey but it's a dealer service station. Should give veterans discount and not just active duty discount! Veterans served their time too! More

by michaelmendez00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 02, 2025 -

Southlake Nissan responded

Thank you for your feedback and for your service. We’re glad our team was able to answer your questions and help you out. We also appreciate your input regarding veteran discounts — your suggestion is valuable, and we’ll be sure to share it with our management team for consideration.

August 24, 2025

Always a pleasure to bring my vehicle in to be serviced. Techs are always fantastic. More

by chrispartridge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Deleon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 25, 2025 -

Southlake Nissan responded

Thank you for your kind words! We’re thrilled to hear our techs continue to provide fantastic service, and we look forward to seeing you again.

August 22, 2025

Everything was good, happy with the experience. Would recommend again. One, two, three, four, five Rocco Santana More

by Larry46410
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rococo Santana
Report | Print
Aug 25, 2025 -

Southlake Nissan responded

Thank you for the great review! We’re glad you had a positive experience and appreciate the recommendation. We’ll be sure to pass along your kind words to Rocco Santana!

August 21, 2025

Great and quick service. The Staff was welcoming even though I was a walk in. More

by tianaeaston43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 25, 2025 -

Southlake Nissan responded

Thank you for your feedback! We’re glad our team could provide quick and welcoming service, even on a walk-in visit. We appreciate you choosing us!

1
2
3
...
184