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Southlake Nissan

Merrillville, IN

Overview
Employees
Reviews
Vehicles
4.7
1,700 Reviews
Whether sales, service, parts, or financing we can answer all your needs in a matter of minutes with the click of a button. Our Southlake Nissan staff of sales and service professionals are available to you via email or phone whenever the need arises for our Nissan Merrillville customers. Our "hassle-free guarantee" assures you of an extraordinary experience at any Southlake dealership, without pressure or stress. "Drive a little - Save a lot" at Southlake Nissan of Merrillville. From all of us at the Mike Kors Southlake Auto Mall Thank you for the opportunity to be of service. We look forward to seeing you at our Nissan Merrillville dealership!
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4201 E Lincoln Hwy

Merrillville, IN

46410

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Showing 1,700 reviews

November 01, 2024

I took my car in to get fixed and I told them it kept dying and it idles heavy when stopped at a light. They told me it was my battery and it would be $300 so I said ok and when I went to pick it up it w More

by kirawhitlock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carlos Maldonado
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

Southlake Nissan responded

Kira, we are extremely sorry to hear about this issue you have encountered during your most recent visit! We understand Randy has been in contact with you to try and pick up your car so you don't have to worry about missing work! If you could please reach out to Randy at (219) 947-1600. We would like to take care of this issue, and turn your experience around! Thank you!

October 31, 2024

I appreciate you being up front and forthcoming with quality information. I also appreciate you being trustworthy. More

by Jama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Jensen
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 31, 2024 -

Southlake Nissan responded

Thank you for your feedback! We’re glad to hear that you found our team to be upfront and trustworthy while providing quality information. Your trust means a lot to us, and we look forward to continuing to serve you in the future!

October 30, 2024

Brian is great to work with. He is very professional and takes the time to explain everything. South lake Nissan has always treated me with excellent service! More

by jkuiper2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 31, 2024 -

Southlake Nissan responded

Thank you for the wonderful feedback! We're thrilled to hear that Brian provided you with professional and thorough service. It’s our pleasure to ensure every visit to Southlake Nissan is a positive one. We appreciate your kind words and look forward to serving you again! 🚗😊

October 30, 2024

Great experience every time I have to go in whether it's for an oil change or maintenance. More

by HenJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Broughton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 31, 2024 -

Southlake Nissan responded

Thank you for your kind words! We're thrilled to hear that every visit, whether for an oil change or maintenance, has been a great experience for you. We look forward to keeping your vehicle in top shape for many miles to come! 🚗😊

October 30, 2024

Everyone is super helpful. They pointed me in the right direction and helped me pick the best car for me! I came towards the end of the day and I didn’t not feel rushed at all. More

by laneyp1901
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jenna Volikas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Gatton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 31, 2024 -

Southlake Nissan responded

Thank you for sharing your experience! We're so glad our team took the time to help you find the perfect car without making you feel rushed, even at the end of the day. Your satisfaction is our priority, and we’re thrilled you left happy with your decision. Enjoy your new car, and let us know if there’s anything more we can do for you! 🚗😊

October 28, 2024

The service at Nissan Southlake has been always efficient. The customer service from all departments has been helpful and friendly. More

by m_mendoza_792
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 31, 2024 -

Southlake Nissan responded

Thank you for the kind words! We're so glad to hear that you've consistently experienced efficient service and friendly, helpful support across all departments at Nissan Southlake. We appreciate your loyalty and look forward to continuing to serve you! 🚗😊

October 24, 2024

I’ve been dealing with this dealership for about 2528 years and it’s very good or should I say is very professional each and everyone salesman and service people Personnel the Curtis, and a very easy to More

by kevin_dk@att.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken ONeal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Powroznik
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2024 -

Southlake Nissan responded

Thank you for being such a loyal customer! We’re honored to have served you for so many years and appreciate your kind words about our team’s professionalism and courtesy. It’s always our goal to make every experience smooth and enjoyable. We look forward to many more years of serving you!

October 22, 2024

I did this once before. Everyone was awesome. Steve, the mechanic I've known for years actually came out to greet me when he finished. Great guy! Thanks everyone! God bless More

by cjm20q6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 23, 2024 -

Southlake Nissan responded

Thank you so much for your thoughtful review and for your continued loyalty! We're delighted to hear that Steve and the rest of the team made your experience memorable. Your kind words mean a lot to us, and we'll definitely share your gratitude with everyone. God bless, and we look forward to welcoming you back in the future! Safe travels!

October 15, 2024

Always a good experience visiting this dealership, no matter which department i visit the staff is always pleasant More

by ivinmaster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 16, 2024 -

Southlake Nissan responded

Thank you for your wonderful feedback! We’re delighted to hear that you consistently have a good experience with our team across all departments. Our staff takes pride in providing excellent service, and it’s great to know that it shows. We look forward to your next visit!

October 08, 2024

Nick was very professional and explained the service needed clearly. The repair eas done timely More

by RICHKACZ0121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 09, 2024 -

Southlake Nissan responded

Thank you for the great feedback! We're glad to hear that Nick provided professional service and explained everything clearly. It's fantastic that your repair was completed in a timely manner. We appreciate your business and look forward to assisting you again!

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