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Southlake Nissan

Merrillville, IN

Overview
Employees
Reviews
Vehicles
4.7
1,760 Reviews
Whether sales, service, parts, or financing we can answer all your needs in a matter of minutes with the click of a button. Our Southlake Nissan staff of sales and service professionals are available to you via email or phone whenever the need arises for our Nissan Merrillville customers. Our "hassle-free guarantee" assures you of an extraordinary experience at any Southlake dealership, without pressure or stress. "Drive a little - Save a lot" at Southlake Nissan of Merrillville. From all of us at the Mike Kors Southlake Auto Mall Thank you for the opportunity to be of service. We look forward to seeing you at our Nissan Merrillville dealership!
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4201 E Lincoln Hwy

Merrillville, IN

46410

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Showing 1,760 reviews

March 17, 2025

Will Broughton, is OUTSTANDING. Just got my 2025 Nissan Rogue!! Come see him, you will be pleased. More

by ltanyaha
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Broughton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 17, 2025 -

Southlake Nissan responded

Thank you for your feedback! We're glad to hear that Will provided outstanding service and that you're enjoying your 2025 Nissan Rogue. We appreciate your recommendation!

March 17, 2025

Nick is the best,! Always my number one go to guy! Highly recommend him for anyone! More

by Robert Breitbarth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2025 -

Southlake Nissan responded

Thank you so much for the amazing review! We're thrilled to hear that Nick has been your go-to guy! He truly values his customers and is always ready to help. We appreciate your recommendation and look forward to seeing you again soon! 😊

March 16, 2025

Friendly service. They do not pressure you into getting extra services. Accurate estimated wait times. More

by jridgley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 17, 2025 -

Southlake Nissan responded

Thank you for your feedback! We're glad you had a positive experience with our friendly and transparent service. We appreciate your support and look forward to assisting you again!

March 14, 2025

I always feel welcomed. Randy and the guys always take good care of me. I would definitely recommend this dealership!! More

by Darker6
Recommend Dealer
Yes
Employees Worked With
Nicholas Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Barrett
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Mar 17, 2025 -

Southlake Nissan responded

Thank you for the 5-stars. We are thrilled that you always feel welcomed. Have a wonderful day!

March 14, 2025

as always, the service department is prompt in addressing my car's needs, and calling attention to upcoming concerns. More

by journeyjoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Kawanna
Report | Print
Mar 14, 2025 -

Southlake Nissan responded

Thank you for your continued trust in our service department! We’re always here to keep your car running smoothly and ensure you’re informed about any upcoming needs. See you next time!

March 14, 2025

Service people always friendly and very helpful. They seem to be knowledgeable about caring for our cars. More

by kathpc2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Kawanna
Report | Print
Mar 17, 2025 -

Southlake Nissan responded

Thank you for your kind words! We're glad to hear that our service team has been friendly, helpful, and knowledgeable in taking care of your vehicle. We appreciate your trust and look forward to serving you again!

March 13, 2025

Service Dept. Is FANTASTIC!! Randy, Brian and the rest of the dept. are great. Very Knowledgeable, profession, kind, And courteous. More

by badanish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Kawanna
Report | Print
Mar 14, 2025 -

Southlake Nissan responded

Thank you for your kind words! We're thrilled to hear that Brian, and the rest of our service team provided you with a fantastic experience. We truly appreciate your support and look forward to assisting you again in the future!

March 13, 2025

I purchased my vehicle brand new and I’ve had to return it for several different issues in less than 3 years. The latest issue was with the brakes. The service department claim there was nothing wrong with More

by drekel9311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Jensen
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 14, 2025 -

Southlake Nissan responded

We’re sorry to hear about your experience and understand how frustrating this must be. We want to make things right for you. Please give Tony, our Nissan Service Manager, a call at (219) 947-1600 so we can address these concerns directly and find a resolution. We appreciate your feedback and the opportunity to improve your experience.

Mar 14, 2025 -

Southlake Nissan responded

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March 10, 2025

No high pressure sales. Just answered all my questions. I felt the salesman was friendly and professional. More

by patpurevich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Branden Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Kawanna
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Mar 12, 2025 -

Southlake Nissan responded

Thank you for your kind words! We're glad to hear that you had a pressure-free experience and that our team was able to answer all your questions. Friendly and professional service is what we strive for. Enjoy your new vehicle!

March 08, 2025

Buying cars is not usually our favorite but we had an easy time working with Brandon. He made the whole process very simple. He is very knowledgeable and friendly. More

by sopcich811
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Branden Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 12, 2025 -

Southlake Nissan responded

Thank you for your review! We understand that car buying can sometimes be stressful, so we're thrilled to hear that Brandon made the process easy and enjoyable for you. His knowledge and friendly approach truly make a difference. Enjoy your new car!

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