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Southlake Nissan

Merrillville, IN

Overview
Employees
Reviews
Vehicles
4.7
1,732 Reviews
Whether sales, service, parts, or financing we can answer all your needs in a matter of minutes with the click of a button. Our Southlake Nissan staff of sales and service professionals are available to you via email or phone whenever the need arises for our Nissan Merrillville customers. Our "hassle-free guarantee" assures you of an extraordinary experience at any Southlake dealership, without pressure or stress. "Drive a little - Save a lot" at Southlake Nissan of Merrillville. From all of us at the Mike Kors Southlake Auto Mall Thank you for the opportunity to be of service. We look forward to seeing you at our Nissan Merrillville dealership!
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4201 E Lincoln Hwy

Merrillville, IN

46410

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Showing 1,732 reviews

January 10, 2025

I was in for a 110,000 mile scheduled maintenance. The staff was quick, efficient and very courteous as usual. More

by afornic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2025 -

Southlake Nissan responded

Thank you for sharing your experience! We're glad to hear that your 110,000-mile scheduled maintenance was handled efficiently and with the courtesy you’ve come to expect. We appreciate your continued trust and look forward to assisting you again in the future!

January 10, 2025

Completed work faster than was expected. allowing me to return home sooner than expected ..Everything was addressed More

by trupilot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2025 -

Southlake Nissan responded

Thank you for sharing your experience! We're glad to hear the work was completed ahead of schedule, allowing you to get back home sooner. It's great to know everything was addressed to your satisfaction. We look forward to serving you again!

January 05, 2025

Thank you Will for helping us find a new car for my family ! We absolutely love it ! More

by ShanaJohnson007
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Broughton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 06, 2025 -

Southlake Nissan responded

You're very welcome! I'm so glad to hear that you and your family are loving the new car. It was a pleasure helping you find the perfect vehicle. Enjoy the ride, and don’t hesitate to reach out if you need anything else!

January 01, 2025

Brian was pleasant, polite and let me know how long it would take for my car to be serviced. You should be happy to have such a fine young man working for you. More

by dkdhs.ds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 06, 2025 -

Southlake Nissan responded

Thank you for sharing your experience! We're thrilled to hear that Brian provided such excellent service. We’re lucky to have him on our team, and we'll be sure to pass along your kind words. We appreciate your feedback!

December 31, 2024

The dealership staff have always been professional and courtesy. They have resolved my issues with in the promised time frame. Cleanness has been displayed each visit. More

by bhall327
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 06, 2025 -

Southlake Nissan responded

Thank you for your feedback! We're so glad to hear that our staff has consistently provided professional and courteous service, and that your issues have been resolved within the promised time frame. We also appreciate you noting the cleanliness of our dealership. We look forward to continuing to serve you!

December 27, 2024

I had a good experience at this dealership. Dakota was informative and pleasant to work with. More

by Steff325
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dakota Pineda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Powroznik
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2024 -

Southlake Nissan responded

Thank you for sharing your experience! We're thrilled to hear that Dakota provided you with excellent service and made your visit enjoyable. If you have any further questions or need assistance in the future, feel free to reach out. Enjoy your new vehicle! 🚗✨

December 22, 2024

I will never purchase a car from this place again. . They were quick to call when it was time to sale me a car but when I needed help no one was ever available. All the addons, months to get them remov More

by Mudmonster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carlos Maldonado
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Socrates
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Dec 23, 2024 -

Southlake Nissan responded

MudMonster, we are sorry to hear about this experience. As you don't have you actual name as your username we cannot find you in our system to try and solve this problem. If you could please contact us at (219) 947-1600 as we would like to solve this issue, and turn your experience around. You can also reply to this comment with your full name, and what it going on. Thank you!

December 21, 2024

Dakota was great to work with. He answered all our questions. Made us feel welcome!! Great guy with a great personality! More

by dimop123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dakota Pineda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 23, 2024 -

Southlake Nissan responded

Thank you for your kind words! We're thrilled to hear that Dakota made your car-buying experience so enjoyable and easy. We'll be sure to share your feedback with him. Enjoy your new vehicle, and let us know if you need anything in the future! 🚗😊✨

December 21, 2024

Dakota was an excellent salesman. Very easy to talk to. It was a pleasure working with him. More

by dimop123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dakota Pineda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 23, 2024 -

Southlake Nissan responded

Thank you for your kind words! We're thrilled to hear that Dakota made your car-buying experience so enjoyable and easy. We'll be sure to share your feedback with him. Enjoy your new vehicle, and let us know if you need anything in the future! 🚗😊✨

December 08, 2024

I always bring my vehicle here for any servicing and have never been disappointed. They do a good job. More

by z2melinda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2024 -

Southlake Nissan responded

Thank you for trusting us with your vehicle! We're glad to hear you've consistently had positive experiences. We appreciate your loyalty and look forward to continuing to provide you with excellent service.

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