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Southlake Nissan

Merrillville, IN

Overview
Employees
Reviews
Vehicles
4.7
1,762 Reviews
Whether sales, service, parts, or financing we can answer all your needs in a matter of minutes with the click of a button. Our Southlake Nissan staff of sales and service professionals are available to you via email or phone whenever the need arises for our Nissan Merrillville customers. Our "hassle-free guarantee" assures you of an extraordinary experience at any Southlake dealership, without pressure or stress. "Drive a little - Save a lot" at Southlake Nissan of Merrillville. From all of us at the Mike Kors Southlake Auto Mall Thank you for the opportunity to be of service. We look forward to seeing you at our Nissan Merrillville dealership!
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4201 E Lincoln Hwy

Merrillville, IN

46410

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Showing 1,762 reviews

March 24, 2024

Always a joy to go there everyone is always so friendly and professional never have anything to say bad More

by mgsuits
Recommend Dealer
Yes
Employees Worked With
Nicholas Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Barrett
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Mar 26, 2024 -

Southlake Nissan responded

Thank you for your positive feedback! We strive to provide a friendly and professional experience for all our customers. We appreciate your kind words and look forward to serving you again in the future.

March 16, 2024

Well 2 new cars in 1 month if you are in the market for a new car head on over to southlake auto they are amazing!!! This is the place to go they really treat you like family sales and services my sales guy More

by aboufis01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Micheal Arizmendi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Kawanna, Soc Gray
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Mar 20, 2024 -

Southlake Nissan responded

Thank you for your feedback! We're thrilled to hear that you had a great experience here at Southlake and that Michael provided excellent service. We appreciate your recommendation about our service department staff, and look forward to serving you in the future. If you ever need anything else, feel free to reach out. Have a terrific day!

March 16, 2024

Buying the car was a breeze. Everyone was nice, helpful and made my buying experience pleasurable More

by Fhoye
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Micheal Arizmendi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 20, 2024 -

Southlake Nissan responded

We're glad to hear that you had a smooth and enjoyable car buying experience! Thank you for choosing us, and we're here to assist you in any way we can in the future. Have a great day!

March 15, 2024

I like the dealership every one is nice and very kind and helpful do what they can to help you. More

by frimogene6
Recommend Dealer
Yes
Employees Worked With
Nicholas Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Barrett
Report | Print
Mar 20, 2024 -

Southlake Nissan responded

Thank you for your positive feedback! We're glad to hear that you had a pleasant experience at the dealership and that our team was able to assist you. If you have any further comments or need any assistance in the future, please don't hesitate to let us know. Have a great day!

March 14, 2024

Always a pleasure to work with Randy. Very respectful individual!! No issues to report, only had maintenance work done. It was done in a timely manner. More

by foreveryoung5846
Recommend Dealer
Yes
Employees Worked With
Yes
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Mar 20, 2024 -

Southlake Nissan responded

Thank you for your feedback! We're glad to hear that Randy provided you with excellent service and that your maintenance work was completed in a timely manner. We look forward to serving you again in the future! Have a great day!

March 11, 2024

Had a service done. Was fast spot on, up front Super nice, clean shop and waiting area More

by wrench
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Holliday, Nathan Holliday
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Mar 20, 2024 -

Southlake Nissan responded

Thank you for sharing your feedback! We're delighted to hear that you had a positive experience with our service. We aim to provide fast and efficient service while maintaining a clean and comfortable environment for our customers. We appreciate your kind words and look forward to assisting you again in the future! Have a great day!

March 07, 2024

It was great and Nate was great and helpful Nate did his best to help me. And I appreciate his help More

by Tonia Hayes
Recommend Dealer
Yes
Employees Worked With
Nicholas Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Barrett
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Mar 08, 2024 -

Southlake Nissan responded

Thank you for your feedback! We're pleased to hear that you had a great experience and that Nate provided you with helpful service. Customer satisfaction is our top priority, and we're glad to know that Nate went above and beyond to assist you. We appreciate your kind words and your business. If you have any further needs or questions, feel free to reach out. Have a great day.

March 07, 2024

Nick provided excellent service! He was thorough in his explanations, and was very friendly and professional. More

by Jess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 08, 2024 -

Southlake Nissan responded

Thank you for your feedback! We're thrilled to hear that Nick provided you with excellent service. Thorough explanations, friendliness, and professionalism are key values we strive to uphold. Thank you and have a great day.

March 05, 2024

I'm regretting buying a Ford from here for a few reasons. So 1st off the promises made aren't living up to anything. It's a bunch of run around most of the time. Then nobody really cares for this vehicle due More

by Jason_coffman78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nicholas Barrett
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Barrett
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Mar 06, 2024 -

Southlake Nissan responded

Hi Jason, We're sorry to hear about your experience. Your feedback is important to us, and we apologize for any inconvenience caused. From looking at your purchase, the Ford is covered under the Manufactured Factory Warranty. That warranty is valid at any of your local Ford Dealerships. We are sorry for the frustration. If you have any more questions or concerns, please contact Randy Kawanna our Nissan Service Manager at (219) 947-1600 EXT: 1169. Thank you and have a great day!

March 04, 2024

Don't like arguing and expect better service Randy was very rude Airbag light stayed on after checking the airbag recall More

by jkrupins
Recommend Dealer
No
Employees Worked With
Carlos Maldonado
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Maldonado
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