Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Southlake Nissan

Merrillville, IN

Overview
Employees
Reviews
Vehicles
4.7
1,734 Reviews
Whether sales, service, parts, or financing we can answer all your needs in a matter of minutes with the click of a button. Our Southlake Nissan staff of sales and service professionals are available to you via email or phone whenever the need arises for our Nissan Merrillville customers. Our "hassle-free guarantee" assures you of an extraordinary experience at any Southlake dealership, without pressure or stress. "Drive a little - Save a lot" at Southlake Nissan of Merrillville. From all of us at the Mike Kors Southlake Auto Mall Thank you for the opportunity to be of service. We look forward to seeing you at our Nissan Merrillville dealership!
Contact Dealership
View Awards

4201 E Lincoln Hwy

Merrillville, IN

46410

Directions

By Type

Showing 1,734 reviews

February 18, 2024

Great guy! Very polite! Worked hard for me. I would recommend him to anyone! Got me in a brand new vehicle More

by Sam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Micah Pruett
Report | Print
Feb 20, 2024 -

Southlake Nissan responded

Thank you for your feedback! We're thrilled to hear that you had a great experience and that Micah was very polite and worked hard for you. We appreciate your recommendation and look forward to assisting you in the future. Have a terrific day!

February 17, 2024

Audrey loves customer service is top-tier 10 out of 10 every time. I will continue to send customers to her. This is our second purchase and will continue to purchase with her. More

by Mariannemartin2018
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Audrey Love
Report | Print
Feb 20, 2024 -

Southlake Nissan responded

Thank you for your positive feedback! We're thrilled to hear that Audrey provided you with top-tier customer service, and we appreciate your loyalty. We look forward to serving you again in the future. Have an amazing day!

February 17, 2024

Over a hour to get an oil change with an appointment. That's all Thank you More

by dsciofalo
Recommend Dealer
Yes
Employees Worked With
Brian Jensen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Jensen
Report | Print
Feb 20, 2024 -

Southlake Nissan responded

Hi Dsciofalo, thank you for the 5-star review, we are sorry to hear that your oil change took longer than an hour. If there is anything you need in the future please don't hesitate to reach out. Have a great day!

February 16, 2024

Audrey and Billy are great . especially with what I got going on. They are good people More

by dmnbdog
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Audrey Love
Report | Print
Feb 20, 2024 -

Southlake Nissan responded

Thank you for your kind words! We're thrilled to hear that Audrey and Billy provided you with great service. We appreciate your feedback and look forward to serving you again. If you have any further needs or questions, feel free to reach out. Have an amazing day!

February 13, 2024

Quick and efficient with answering questions, Audrey Love was fantastic . She made it easier to buy More

by tom.pfeifer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Audrey Love
Report | Print
Feb 13, 2024 -

Southlake Nissan responded

Hi Tom, Thank you for your feedback! We're glad to hear that Audrey provided you with quick and efficient service and made the buying process easier for you. If you have any further questions or need assistance, feel free to reach out. Have a great day!

February 12, 2024

Nick and Justin are just the sweetest and most respectful people I have encountered in a service department in my life! Super genuine and care about their customers! More

by Gloria Ortiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin
Report | Print
Feb 13, 2024 -

Southlake Nissan responded

Hi Gloria, We're thrilled to hear that Nick and Justin provided you with such excellent service! Thank you for your kind words about their genuine care and respect. We're grateful for your feedback and look forward to serving you again in the future. If you need anything else, don't hesitate to reach out. Have an amazing day.

February 11, 2024

I tool my 22 altima in 5 times for the same problem (seat heaters) they work less now than before they touched it . And now they will no longer return my messages . Absolutely love the car just wish the loca More

by JEREMYKARAGEORGE219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Randy Kawanna
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Jensen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 12, 2024 -

Southlake Nissan responded

Hi Jeremy, We are sorry to hear about your recent experience with our Nissan Service Department. We strive for 100% customer satisfaction, and we would like to have the chance to improve your experience. Look out for a call from Brian Jenson, as he will contact you today to resolve this issue. Thank you, and have a great day.

February 10, 2024

Nate Brian Randy are the best. They are always happy to help. If you purchase a vehicle here, do yourself a favor and purchase the warranties-specifically the electronic warranty. More

by Bonnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Holliday
Report | Print
Feb 12, 2024 -

Southlake Nissan responded

Hi Bonnie, Thank you for your kind words! We're thrilled to hear that Nate, Brian, and Randy provided you with excellent service. Your recommendation of purchasing warranties, especially the electronic warranty, is appreciated. We're here to assist you whenever you need us. Thanks for choosing Southlake for your vehicle needs! Have a great day.

February 10, 2024

Audrey Love helped me get into the car I wanted with the pricing I wanted. She’s great and it was an overall good experience! More

by samantha61613
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Audrey Love
Report | Print
Feb 12, 2024 -

Southlake Nissan responded

Hi Samantha, We're thrilled to hear that Audrey provided you with great service and helped you get into the car you wanted at the right price! Thank you for sharing your positive experience with us. If you have any further questions or need assistance in the future, feel free to reach out. Enjoy your new car, and have a great day.

February 09, 2024

I had my car towed to Southlake Nissan because it wouldn’t start. Upon arrival, I described what was happening and Brian immediately said it was the battery! Np.. the battery ( quite dead) was repla More

by Shannon S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 09, 2024 -

Southlake Nissan responded

Hi Shannon, Thank you for the positive review. We're sorry to hear about the initial inconvenience, but we're glad Brian and our team were able to swiftly address the issue and ensure your car was back on the road smoothly. Thank you for acknowledging our professionalism and kindness. We're here to provide reliable service whenever you need us. Drive safely and have a great day!

1
...
17
18
19
...
174