Southlake Nissan
Merrillville, IN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 PM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 PM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 AM
Sunday Closed
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LOVE my new vehicle but will not return to this dealership. My salesman was great, friendly and I thought helpful but after the purchase, I learned the hard way that this was all an act. I wanted r dealership. My salesman was great, friendly and I thought helpful but after the purchase, I learned the hard way that this was all an act. I wanted remote start on my new vehicle and was told by my salesman I could have it installed there. After purchase, I called to make an appointment to have this done and was informed they do not do it. Called my salesman back since he told me it could be done and he apologized he misinformed me. After talking to the sales manager, Dan, I was informed my salesman straight out lied to me because they do not do remote starts and he told me my salesman was well aware of that. So he lied to me to make the sale. The sales manager was not willing to do anything to help me even though it is illegal for a salesman to state wrong information to make a sale. I contacted Nissan's corporate office and am having my remote start installed through another local Nissan dealership where I will be taking my vehicle for service since they were so much more helpful. Having remote start may not seem like a big deal (it is to me but the sales manager also told me he doesn't think it's that big of a deal for me to want this) but when I've had it on 2 older cars, spent a pretty penny, and bought a BRAND new car - a LIE is a LIE and that's what they do here.... LIE. More