Southlake Nissan

Ms. Thomas So my experience with Southlake Nissan from the internet to the store was amazing! My situation was bad, my credit was less than perfect, and after ex So my experience with Southlake Nissan from the internet to the store was amazing! My situation was bad, my credit was less than perfect, and after explaining this to Dixie she convinced me to come into the store and bragged about Allen Moody being able to work wonders! I was upside down on my car and honestly had to stay within a budget but I wanted what I wanted, and Juan and Allen understood that. After looking over my credit, determining what I could qualify for and showing me a car I never thought I could get alone, Allen the finance guy went to work while Juan and I test drove the car! While driving Juan mentioned that if he wasn't certain I could get this car he wouldn't have had me test drive. Because I was concerned that the test drive was a waste of time! "Come on have a little faith" is what Juan said to me! When we came back Allen had everything worked out, and an unbelievable interest rate, financed through Nissan... The best part of my experience was that got what I wanted, and they weren't greedy, getting me into a car in my price may not have been the most money they've made off a deal but they definitely earned my trust and loyalty!! Thank all of you so much!! I love my 2014 Nissan Altima Sport!! More

Purchase of a New Vehicle I went with my mom to look for vehicles. She was looking to upgrade from here Nissan Sentra for an SUV. We went to Honda and then we went back to N I went with my mom to look for vehicles. She was looking to upgrade from here Nissan Sentra for an SUV. We went to Honda and then we went back to Nissan. The service was excellent at Southlake Nissan. I worked with Juan Rosendo and Allen Moody. First we spoke with Juan who showed us the vehicle my mom wanted. He explained the features and how to use them. He was very thorough and explained everything well. We were then introduced to Allen who handled the financing. She has a limited income and needed the monthly payments to fit her budget. Allen gave us all the options and found financing that worked with her budget. The both went above and beyond to help her find the vehicle that she wanted where she could afford it. We were very impressed with how they took care of us and would recommend Juan and Allen to anyone looking for a vehicle. They have earned a customer for life. Thank you, Diana Smiley and Nicole Vahary More

Great Service This was my first new car purchase and the employees at Southlake Nissan made it a great one. I've always loved Nissan, and they just proved why I do. This was my first new car purchase and the employees at Southlake Nissan made it a great one. I've always loved Nissan, and they just proved why I do. I was shown a lot of different cars in my price range. I gave them a pretty low budget to work with, and they managed to put me in the perfect car within my budget. I'm extremely happy with my purchase and strongly recommend them to anyone looking to purchase a great vehicle. More

Southlake nissan Great customer service! Fran was very patient, kind, professional and knowledgeable when it came to getting our 2011 nissan juke. We are very thankful Great customer service! Fran was very patient, kind, professional and knowledgeable when it came to getting our 2011 nissan juke. We are very thankful and grateful to Alan Moody who went above and beyond to make us happy in helping us get the car we wanted. He was very professional and thorough with all paperwork, and delivered quick customer service with a smile. I would definately recommend this dealership. More

Excellent car buying experience. Fran Balind, Allen Moody and the crew at Southlake Nissan made what could be, and sometimes is, a painful experience into an enjoyable one. Buying a c Fran Balind, Allen Moody and the crew at Southlake Nissan made what could be, and sometimes is, a painful experience into an enjoyable one. Buying a car can be an intimidating event where one feels pressured or cajoled into a situation. Not at Southlake Nissan. The folks there did not pressure and were and are willing to go beyond what is normally required of a business while taking care of a customer. 5 Stars! Would recommend them to anyone. More

SouthLake Nissan & Dixie My husband and I decided it was time for a new car. I am extremely put off by the usual high pressure car buying experience. After visiting a few de My husband and I decided it was time for a new car. I am extremely put off by the usual high pressure car buying experience. After visiting a few dealers, I didn’t want to go to any more. The problem was that I still didn’t know what car I wanted. So, we went to the Chicago Auto Show, where we were able to identify the exact car we wanted. We came home and looked up the closest Nissan dealer to our home, but they didn’t have the car I wanted. So our search spread out, farther and farther away; calling more and more dealers trying to find my perfect car. Finally we called Southlake Nissan in Merrillville, Indiana, and talked with Dixie. Dixie is amazing. She has and incredible amount of energy. Her perseverance in finding us the perfect car was unmatched. While other dealers tried to steer us into settling for a car that they had in stock, Dixie made it her mission to find us our perfect car. She even got her dealerships manager involved (who worked some magic) and secured the car that no other dealer in the entire Chicago metropolitan area could. Not only that, but she made sure that we got all the advertised promotions that were running at the time. She was a pleasure to deal with. Once we came to her dealership to purchase the car, Dixie passed us off to regular sales person, who was very helpful in completing our new car purchase. But it was truly the effort, energy, perseverance, and cheerful “can-do” attitude of Dixie herself, who turned us into satisfied customers of Southlake Nissan. I would not hesitate to seek out her assistance for buying a new car . In fact, she is the very first person I would go to. Dixie is wonderful, and clearly she has the support of an excellent dealership behind her. More

Joe Orosz was AWESOME! He got me the car I wanted!! He never steared me wrong ever!! He was upfront, honest and hilarious!! We consumers need more sales people like him!! Keep up the awesome work!! The se never steared me wrong ever!! He was upfront, honest and hilarious!! We consumers need more sales people like him!! Keep up the awesome work!! The service is also been outstanding!! I had 2 previous cars I took to them!! Randy, Brian, Jim the service advisors are AMAZING!! You all are AWESOME!! I can't say enough good things about all of them!! Will be buying from them in the future!! More

Juan Rosendo listened to all my demands and treated me like I was a member of his family. The purchasing process of my 2014 Nissan Rogue took less than 25 minutes. The Owner was interested in getting me m like I was a member of his family. The purchasing process of my 2014 Nissan Rogue took less than 25 minutes. The Owner was interested in getting me my car as soon it was made available. GREAT TEAM!!! I am going to Southlake Auto Mall for all my service needs. I feel like I got the best deal for my hard earned cash. More

My husband and I came to Southlake Nissan as second-time My husband and I came to Southlake Nissan as second-time customers, but this was our first time working with Joe. We returned to this dealership My husband and I came to Southlake Nissan as second-time customers, but this was our first time working with Joe. We returned to this dealership because of the great customer service we received when we purchased from them several years ago. We had done some research ahead of time (a few months ahead of time) and had an idea of what we wanted. We stopped in and Joe helped us with all of our questions (and we had plenty) without pressuring us to buy then and there. We told him of our plans to come back in a few months to purchase. He maintained contact with us during this time to ensure all of our needs were met, which we greatly appreciated. When the time came for us to come back for our vehicles Joe was incredibly accomodating to our schedule. He showed us exactly what we wanted without any pressure to "upgrade" or get the things we told him we didn't really need. We really appreciated his kindness and honesty, he made us feel as though we were more than just a "customer" which we feel was very important. It is people like Joe that go above and beyond and make this experience effortless. We were able to purchase vehicles for the both of us and stay within our set budget, for us that was huge!! Thank you so much, Joe, for all of your help. When we return to Southlake Nissan, you can guarantee we will be working with you. I absolutely recommend Joe and Southlake Nissan if you're looking to purchase a vehicle. I have already raved to all of my family and friends about the service because I truly believe people who do great things deserve recognition. Thank you again. Warm Regards, Erin & Eric D. More

Overall experience with sales professional David Eriks was good. Very friendly and courteous throughout duration of sale. I would recommend this dealership to future car buyers. Job well done Mr. Eriks... was good. Very friendly and courteous throughout duration of sale. I would recommend this dealership to future car buyers. Job well done Mr. Eriks... More