Southlake Nissan

Buying experience at Southlake Niss I was told by Marko a red 370 Z with navagation and manual transmission was located for me and I would have a new 370z no later than Saturday. On satu I was told by Marko a red 370 Z with navagation and manual transmission was located for me and I would have a new 370z no later than Saturday. On saturday after having to call my self to see if my car was there I was informed my salesman Marko was on vacation and that a car had not even been located yet. I was assured by Dave he would get back to me on Monday with some answers. Needless to say Dave never called me either! Consequently after realizing I wasn't taken seriously regarding my purchase I traveled to Gurnee and bought the red 370z with navigation from Zeigler Nissan (the same one I was told by Marko and the manager didn't exist!) . I had a wonderful salesman by the name of Hector who gave me the exact deal I wanted...and ordered me lunch! Needless to say I'll make the 2 hour drive to Zeigler Nissan everytime! I've never been treated as if I wasn't a serious buyer in my life until encountering the sales people at Nissan! More

Made car buying an easy experience Claude was knowledgable with the car I was buying. Didn't feel pressured, meet my needs with interest, payment and down payment. Drove the car right Claude was knowledgable with the car I was buying. Didn't feel pressured, meet my needs with interest, payment and down payment. Drove the car right off the floor. Very happy. Tom, the finance guy was pleasant and helped me along the way. Great experience overall and will recommend in the future. More

Excellent, no pressure, actually pleasant! Claude did an excellent job working with us to purchase a car for our son. He gave us time to discuss our options and didn't pressure us at all. Very Claude did an excellent job working with us to purchase a car for our son. He gave us time to discuss our options and didn't pressure us at all. Very informative, but not pushy! Appreciated the no pressure attitude! First time we EVER made a purchase the day we drove it! Not your usual high pressure, fast talking sales people. The financing person was informative, pleasant and walked us through various options. Easy to wrap up the deal! We have found a new place to shop for our cars. More

Great experience and great staff! Everyone at Southlake Nissan was friendly and outgoing but our salesman, Claude, was outstanding! He was very helpful and knowledgeable but not pushy. Everyone at Southlake Nissan was friendly and outgoing but our salesman, Claude, was outstanding! He was very helpful and knowledgeable but not pushy. He took his time with us and explained all of the features, pros, cons, etc. Thank you Claude!!! I love my new Pathfinder!!! More

SIMPLY AMAZING!!! from the time i walked to the time i walked out,i felt like family and not just a customer everyone i came into contact with was very nice,helpful,and from the time i walked to the time i walked out,i felt like family and not just a customer everyone i came into contact with was very nice,helpful,and accommodating to anything i wanted or needed.....! i absolutely recommend them to anybody who's looking to purchase a new or used vehicle...... they also didn't put any pressure on me and explained in very good details about everything and you get a warranty forever on your car for as long as you have it which i think is great..... Daurice T. More

It was pleasant and fair. The time there was an experience by itself, they did a fine job. i feel that buying a car there would be the place to buy. The time there was an experience by itself, they did a fine job. i feel that buying a car there would be the place to buy. More

Best experience ever They made a new car purchase so easy. No pushy sales people. Answered all my questions. Made sure I understood all the features befiore I left the lot They made a new car purchase so easy. No pushy sales people. Answered all my questions. Made sure I understood all the features befiore I left the lot. More

Feels like family I am very happy with my experience. From Dixie to Fran to Bill to Tom. Everyone was very pleasant and patient. It feels good when people show a genuin I am very happy with my experience. From Dixie to Fran to Bill to Tom. Everyone was very pleasant and patient. It feels good when people show a genuine interest in you and your purchase. Every detail was explained and all my questions answered. Thank you guys again for helping me. More

Excellent Shopping and Buying Experience We took out our first lease on a Pathfinder from Southlake. The entire process of shopping for and purchasing was simple and painless. Our salesman We took out our first lease on a Pathfinder from Southlake. The entire process of shopping for and purchasing was simple and painless. Our salesman Claude, the Southlake management, and Jim in finance were incredibly friendly and helpful. The whole team went the distance to earn our business. No other dealership was able to deliver the experience at Southlake. Southlake was willing to work out a deal that got us much more in a vehicle while respecting what we were willing to pay. Southlake's professionalism and eagerness to earn our business will bring us back in the future. More

Customer Service Perfected! I've been bringing my car here for service for 15 years, and finally had the pleasure of working with the sales and finance department today. They we I've been bringing my car here for service for 15 years, and finally had the pleasure of working with the sales and finance department today. They were honest, professional, gracious and, most important, they willingly answered all of my questions to help me feel comfortable and find the right car and financing. They have a great team at Southlake! More