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Southlake Nissan

Merrillville, IN

Overview
Employees
Reviews
Vehicles
4.7
1,734 Reviews
Whether sales, service, parts, or financing we can answer all your needs in a matter of minutes with the click of a button. Our Southlake Nissan staff of sales and service professionals are available to you via email or phone whenever the need arises for our Nissan Merrillville customers. Our "hassle-free guarantee" assures you of an extraordinary experience at any Southlake dealership, without pressure or stress. "Drive a little - Save a lot" at Southlake Nissan of Merrillville. From all of us at the Mike Kors Southlake Auto Mall Thank you for the opportunity to be of service. We look forward to seeing you at our Nissan Merrillville dealership!
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4201 E Lincoln Hwy

Merrillville, IN

46410

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Showing 1,734 reviews

March 05, 2024

I'm regretting buying a Ford from here for a few reasons. So 1st off the promises made aren't living up to anything. It's a bunch of run around most of the time. Then nobody really cares for this vehicle due More

by Jason_coffman78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nicholas Barrett
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Barrett
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Mar 06, 2024 -

Southlake Nissan responded

Hi Jason, We're sorry to hear about your experience. Your feedback is important to us, and we apologize for any inconvenience caused. From looking at your purchase, the Ford is covered under the Manufactured Factory Warranty. That warranty is valid at any of your local Ford Dealerships. We are sorry for the frustration. If you have any more questions or concerns, please contact Randy Kawanna our Nissan Service Manager at (219) 947-1600 EXT: 1169. Thank you and have a great day!

March 04, 2024

Don't like arguing and expect better service Randy was very rude Airbag light stayed on after checking the airbag recall More

by jkrupins
Recommend Dealer
No
Employees Worked With
Carlos Maldonado
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Maldonado
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March 04, 2024

Overall my experience was great. From the interaction with the person who checked me in. To the mechanic who worked on my vehicle. I appreciate all of them. Thank you! More

by quiche14
Recommend Dealer
Yes
Employees Worked With
Nicholas Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Barrett
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Jul 05, 2024 -

Southlake Nissan responded

Thank you for your feedback! We're delighted to hear that your overall experience was great, from check-in to the mechanic who worked on your vehicle. We appreciate your kind words and thank you for choosing us.

March 01, 2024

Very good service I had no problem with the service they were very professional and courtesy More

by gogirlnow51
Recommend Dealer
Yes
Employees Worked With
Nathan Holliday, Nathan Holliday
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Jul 19, 2024 -

Southlake Nissan responded

Thank you for your review! We're glad to hear that you received very good service and found our team to be professional and courteous. Thank you for choosing Southlake Kia. We look forward to serving you again!

February 27, 2024

Southlake Nissan with the help of Audrey Love, put my wife and I in two new vehicles the same day. Thanks Audrey for making that possible. E&B P. More

by Eric Pickett
Recommend Dealer
Yes
Employees Worked With
Dan Blaskovich, Audrey Love, Soc Gray
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Feb 27, 2024 -

Southlake Nissan responded

Thank you for your positive feedback! We're thrilled to hear that Audrey was able to assist you and your wife in getting two new vehicles on the same day. We appreciate your kind words and look forward to serving you again. If you have any further needs or questions, feel free to reach out. Have a great day!

February 24, 2024

I’ve bought my last 2 vehicles from them and Audrey has been great! Highly recommend ! More

by Keri S
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Audrey Love
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Feb 26, 2024 -

Southlake Nissan responded

Hi Keri, thank you for the 5-star review. We are happy to hear you have now bought 2 vehicles from Audrey, and that your experience has been great both times. If you ever need anything, don't hesitate to reach out. Have a great day!

February 23, 2024

Thank you Audrey Love for all of your help and expertise in purchasing a brand new car. Third vehicle I have gotten from Audrey and we plan on going to her for all future purchases! More

by arivera8418
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Audrey Love
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Feb 26, 2024 -

Southlake Nissan responded

Hi Arivera8418, thank you for your 5-star review about Audrey here at Southlake. We are happy to hear she was able to use her expertise to get you into a new car. Thank you for your continued trust and loyalty in Audrey and Southlake Nissan. If you ever need anything in the future, please don't hesitate to reach out. Have a great day!

February 21, 2024

Brian Jensen really nice guy. He got everything fixed with my vehicle with no issues. More

by breann.mulloy
Recommend Dealer
Yes
Employees Worked With
Brian Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Jensen
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Jul 05, 2024 -

Southlake Nissan responded

Thank you for your feedback! We're glad to hear that Brian Jensen provided excellent service and got everything fixed with your vehicle smoothly. We appreciate your kind words and look forward to serving you again in the future.

February 20, 2024

Dan was great and very helpful. I will be recommending him and Southlake to everyone I know. More

by Seanmskaggs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Hicks, Soc Gray
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Feb 26, 2024 -

Southlake Nissan responded

Hi, seanmskaggs Thank you for your positive feedback! We're thrilled to hear that Dan provided you with great service and assistance. We appreciate your recommendation and look forward to serving you again. If you have any further needs or questions, feel free to reach out. Have a great day!

February 19, 2024

TEAMWORK, DEDICATION, FOCUSED. THE SERVICE DEPT. WORKED WITH ME 2 DETERMINE THE PROBLEM THEN GAVE ME THE BEST SOLUTION 2 MY TRUCK ISSUES AND REPAIRED MY TRUCK. AWESOME CREW?? More

by DSUGGS
Recommend Dealer
Yes
Employees Worked With
Nathan Holliday, Nathan Holliday
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