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Southlake Nissan

Merrillville, IN

Overview
Employees
Reviews
Vehicles
4.7
1,762 Reviews
Whether sales, service, parts, or financing we can answer all your needs in a matter of minutes with the click of a button. Our Southlake Nissan staff of sales and service professionals are available to you via email or phone whenever the need arises for our Nissan Merrillville customers. Our "hassle-free guarantee" assures you of an extraordinary experience at any Southlake dealership, without pressure or stress. "Drive a little - Save a lot" at Southlake Nissan of Merrillville. From all of us at the Mike Kors Southlake Auto Mall Thank you for the opportunity to be of service. We look forward to seeing you at our Nissan Merrillville dealership!
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4201 E Lincoln Hwy

Merrillville, IN

46410

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Showing 1,762 reviews

May 15, 2024

Very professional and honest staff. Not pushy at all. The service department is excellent and takes the time to explain everything. More

by rmay2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Kawanna, Audrey Love, Nathan Holliday
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May 15, 2024 -

Southlake Nissan responded

Thank you for taking the time to share your experience! We're delighted to hear that our staff provided you with professional and honest service, and that you found our approach non-pushy. Our service department always strives to ensure our customers are well-informed and satisfied with the explanations provided. If you ever need anything in the future, feel free to reach out. We appreciate your business and look forward to serving you again!

May 12, 2024

Very nice place to go,my car running very nice the people are great to work with . More

by ronniecress3902
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken ONeal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Kawanna, Nathan Holliday
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May 13, 2024 -

Southlake Nissan responded

Hi, thank you for the positive feedback! We are happy to hear you had a great experience with us here at Southlake! If you need anything in the future, don't hesitate to reach out! Have a great day!

May 10, 2024

Service department is excellent and dedicated to achieving your needs for your vehicle. This is a Nissan and Mitsubishi dealer and I have a Hyundai, yet they take care of me with precision! Thanks e More

by Janet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel, Randy Kawanna, Nathan Holliday
Report | Print
May 13, 2024 -

Southlake Nissan responded

Hi Janet, thank you for your fantastic feedback! We take pride in our dedicated service department, and we're thrilled to hear that Nicholas Barrett and the Southlake team provided you with excellent service, even for a non-Nissan or Mitsubishi vehicle like your Hyundai. Your satisfaction is our priority, and we look forward to continuing to meet your vehicle needs in the future. Thanks for choosing Southlake!

May 10, 2024

FANTASTIC EXPERIENCE THANKS FOR THE AWESOME PROFESSIONAL SPEEDY SERVICE AND QUALITY WORK! THANKS FOR CONSIDERATE AND INFORMATIVE! More

by Shonuff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 13, 2024 -

Southlake Nissan responded

We're delighted to hear about your fantastic experience with us! Providing speedy and quality service while ensuring our customers are well-informed is always our goal. Thank you for choosing us and for your kind words. We look forward to serving you again in the future!

May 06, 2024

They went out of their way to find the exact vehicle I wanted to replace the 21 Kicks SR that was totalled & had it delivered to me... More

by shereyshoble
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Audrey Love, Chris Morrison
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May 08, 2024 -

Southlake Nissan responded

We're glad we could assist you in finding the exact vehicle you were looking for, especially after the unfortunate incident with your previous car. If you have any further questions or need assistance, please don't hesitate to reach out. Happy driving in your new car!

May 06, 2024

Dakota was my salesperson he was awesome very professional wasn't a all day process very satisfied More

by bell.latrice
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dakota Pineda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dixie Pineda
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May 08, 2024 -

Southlake Nissan responded

Thank you for your feedback! We're glad to hear that Dakota provided awesome and professional service, making the process efficient and satisfying for you. If you ever have more questions or need assistance, feel free to reach out. Have a great day!

May 06, 2024

They charged me to change my oil but never put a new sticker in my window so it still say I have to get my pil changed at 14000 milesl More

by teeters28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nathan Holliday
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May 07, 2024 -

Southlake Nissan responded

Hi, we are extremely sorry to hear about your recent experience with us here at Southlake Nissan. We understand your frustration with forgetting your oil change sticker, and that it is unacceptable. We would like to turn your experience around and make this right. If you could please provide your vin number. We will be giving you a complimentary oil change your next visit! Or you can call Randy, our Nissan Service Manager at (219) 947-1600, so he can speak further on this situation! Thank you!

May 04, 2024

Top notch dealership, great service, honest! Professional staff, I will return for future purchases, thanks. More

by pauldrees
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Litwiak, Neville Weer
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May 06, 2024 -

Southlake Nissan responded

HI Paul, thank you for the positive feedback! We are happy to hear you had a great experience with us here at Southlake! If you ever need anything in the future, please don't hesitate to reach out! Have a great day!

May 02, 2024

The service is great as always and the people are always friendly and courageous,they keep you informed as too what is going on. More

by walter.fultz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Kawanna
Report | Print
May 03, 2024 -

Southlake Nissan responded

Hi Walter, thank you for the review. We are happy to hear about your recent experience in our service department! If you need anything in the future, please don't hesitate to reach out! Have a great day!

April 30, 2024

Very polite and efficient nice to deal with would recommend them fa it’s was the young man I dealt with and he’s followed up with me several times More

by Cindy Kraehmer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dakota Pineda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dixie Pineda, Kevin Amodeo
Report | Print
May 06, 2024 -

Southlake Nissan responded

Hi Cindy! Thank you for the positive review. We are happy to hear you found the staff extremely polite, and efficient! If you need anything in the future, don't hesitate to reach out! Have a great day!

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