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Southlake Nissan

Merrillville, IN

Overview
Employees
Reviews
Vehicles
4.7
1,717 Reviews
Whether sales, service, parts, or financing we can answer all your needs in a matter of minutes with the click of a button. Our Southlake Nissan staff of sales and service professionals are available to you via email or phone whenever the need arises for our Nissan Merrillville customers. Our "hassle-free guarantee" assures you of an extraordinary experience at any Southlake dealership, without pressure or stress. "Drive a little - Save a lot" at Southlake Nissan of Merrillville. From all of us at the Mike Kors Southlake Auto Mall Thank you for the opportunity to be of service. We look forward to seeing you at our Nissan Merrillville dealership!
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4201 E Lincoln Hwy

Merrillville, IN

46410

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Showing 1,717 reviews

February 21, 2024

Brian Jensen really nice guy. He got everything fixed with my vehicle with no issues. More

by breann.mulloy
Recommend Dealer
Yes
Employees Worked With
Brian Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Jensen
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Jul 05, 2024 -

Southlake Nissan responded

Thank you for your feedback! We're glad to hear that Brian Jensen provided excellent service and got everything fixed with your vehicle smoothly. We appreciate your kind words and look forward to serving you again in the future.

February 20, 2024

Dan was great and very helpful. I will be recommending him and Southlake to everyone I know. More

by Seanmskaggs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Hicks, Soc Gray
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Feb 26, 2024 -

Southlake Nissan responded

Hi, seanmskaggs Thank you for your positive feedback! We're thrilled to hear that Dan provided you with great service and assistance. We appreciate your recommendation and look forward to serving you again. If you have any further needs or questions, feel free to reach out. Have a great day!

February 19, 2024

TEAMWORK, DEDICATION, FOCUSED. THE SERVICE DEPT. WORKED WITH ME 2 DETERMINE THE PROBLEM THEN GAVE ME THE BEST SOLUTION 2 MY TRUCK ISSUES AND REPAIRED MY TRUCK. AWESOME CREW?? More

by DSUGGS
Recommend Dealer
Yes
Employees Worked With
Nathan Holliday, Nathan Holliday
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February 18, 2024

Great guy! Very polite! Worked hard for me. I would recommend him to anyone! Got me in a brand new vehicle More

by Sam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Micah Pruett
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Feb 20, 2024 -

Southlake Nissan responded

Thank you for your feedback! We're thrilled to hear that you had a great experience and that Micah was very polite and worked hard for you. We appreciate your recommendation and look forward to assisting you in the future. Have a terrific day!

February 17, 2024

Audrey loves customer service is top-tier 10 out of 10 every time. I will continue to send customers to her. This is our second purchase and will continue to purchase with her. More

by Mariannemartin2018
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Audrey Love
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Feb 20, 2024 -

Southlake Nissan responded

Thank you for your positive feedback! We're thrilled to hear that Audrey provided you with top-tier customer service, and we appreciate your loyalty. We look forward to serving you again in the future. Have an amazing day!

February 17, 2024

Over a hour to get an oil change with an appointment. That's all Thank you More

by dsciofalo
Recommend Dealer
Yes
Employees Worked With
Brian Jensen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Jensen
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Feb 20, 2024 -

Southlake Nissan responded

Hi Dsciofalo, thank you for the 5-star review, we are sorry to hear that your oil change took longer than an hour. If there is anything you need in the future please don't hesitate to reach out. Have a great day!

February 16, 2024

Audrey and Billy are great . especially with what I got going on. They are good people More

by dmnbdog
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Audrey Love
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Feb 20, 2024 -

Southlake Nissan responded

Thank you for your kind words! We're thrilled to hear that Audrey and Billy provided you with great service. We appreciate your feedback and look forward to serving you again. If you have any further needs or questions, feel free to reach out. Have an amazing day!

February 13, 2024

Quick and efficient with answering questions, Audrey Love was fantastic . She made it easier to buy More

by tom.pfeifer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Audrey Love
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Feb 13, 2024 -

Southlake Nissan responded

Hi Tom, Thank you for your feedback! We're glad to hear that Audrey provided you with quick and efficient service and made the buying process easier for you. If you have any further questions or need assistance, feel free to reach out. Have a great day!

February 12, 2024

Nick and Justin are just the sweetest and most respectful people I have encountered in a service department in my life! Super genuine and care about their customers! More

by Gloria Ortiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin
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Feb 13, 2024 -

Southlake Nissan responded

Hi Gloria, We're thrilled to hear that Nick and Justin provided you with such excellent service! Thank you for your kind words about their genuine care and respect. We're grateful for your feedback and look forward to serving you again in the future. If you need anything else, don't hesitate to reach out. Have an amazing day.

February 11, 2024

I tool my 22 altima in 5 times for the same problem (seat heaters) they work less now than before they touched it . And now they will no longer return my messages . Absolutely love the car just wish the loca More

by JEREMYKARAGEORGE219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Randy Kawanna
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Jensen
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 12, 2024 -

Southlake Nissan responded

Hi Jeremy, We are sorry to hear about your recent experience with our Nissan Service Department. We strive for 100% customer satisfaction, and we would like to have the chance to improve your experience. Look out for a call from Brian Jenson, as he will contact you today to resolve this issue. Thank you, and have a great day.

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