Southlake Nissan

Disappointed I took my 2017 Nissan Sentra in for the 15,000 scheduled maintenance appointment on Wednesday, June 26 at approximately 12:30. The associate proceeded I took my 2017 Nissan Sentra in for the 15,000 scheduled maintenance appointment on Wednesday, June 26 at approximately 12:30. The associate proceeded to inform me of what was going to be performed on my vehicle and the price of each service. I agreed to the amount of charges and remembered that I had been emailed service coupons from the service manager. I showed the coupons to the service agent and was told that the prices on the coupons were regular prices not discounted. Why were they advertised as such? This was deceitful and very disappointing More

Great service Thanks Randy for always getting us in and the service work done in a timely manner. You have a great team and they always do a great job. Thanks Randy for always getting us in and the service work done in a timely manner. You have a great team and they always do a great job. More

Great Service I gave this rating because the service was great. Shayan and Randy was very great with my problem. They help me with my issue. This team is always so I gave this rating because the service was great. Shayan and Randy was very great with my problem. They help me with my issue. This team is always so helpful. More

Good service I was pleased with the work that was done. I have been bringing my truck there for all service since I bought it there. I will continue to bring my tr I was pleased with the work that was done. I have been bringing my truck there for all service since I bought it there. I will continue to bring my truck there More

My Nissan Altima Very professional and courteous. This was my second time in service within 2 months. Both times very quick and they did a great job! Thank you Very professional and courteous. This was my second time in service within 2 months. Both times very quick and they did a great job! Thank you More

Quick and Easy I brought my car in for the initial oil change which by the way was free. The tires were rotated and I had a $10 coupon the dealership had sent to me I brought my car in for the initial oil change which by the way was free. The tires were rotated and I had a $10 coupon the dealership had sent to me. All I all my service visit cost me less than $9.00. It was done quickly and the service writer was helpful in retrieving an item I had dropped down between the seats. My car was washed and I was on my way in a flash. Thanks for the great service. More

Rear Brakes Replaced Randy resolved my issue. Gave me a free oil change and tire rotation. Had to come back due to the rotors not being smooth. Now let's hope when I brin Randy resolved my issue. Gave me a free oil change and tire rotation. Had to come back due to the rotors not being smooth. Now let's hope when I bring it back on Tuesday the squeak is resolved. Didn't have this before I got the brakes done. I understand there is dust and moisture inside but my other car doesn't do this. Same make and model just 2 yrs newer. More

Excellent Customer Service The workers were all very friendly and helpful as they explained what needed to be done to my vehicle. They serviced my vehicle in a timely fashion an The workers were all very friendly and helpful as they explained what needed to be done to my vehicle. They serviced my vehicle in a timely fashion and got me on my way!! More

Great people From start to finish. Everything went smoothly. Sales representative and financial officer was kind and knowledgeable of the product. I have nothing From start to finish. Everything went smoothly. Sales representative and financial officer was kind and knowledgeable of the product. I have nothing but good praise in the process of purchasing our new Nissan Rogue Sport. More

New Murano!! I just purchased a new car from Southlake Nissan. Will Broughton was the best. He was thoughtful and considerate of my wants. He did not try to jus I just purchased a new car from Southlake Nissan. Will Broughton was the best. He was thoughtful and considerate of my wants. He did not try to just sale a car, he sold me the car that fits me. He is excellent and caring. I have referred my family and friends and they will only ask for Will Broughton. Thank you so much for your kindness and making it an individual experience. More