Southlake Nissan
Merrillville, IN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 PM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 PM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 AM
Sunday Closed
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friendly and honest is why they are the best. This was my third car I have bought at this dealership and the the second from the Gabriel. They help you in finding the best car for your budget and This was my third car I have bought at this dealership and the the second from the Gabriel. They help you in finding the best car for your budget and because most of us tend to but with our eyes and not our pocketbooks, they do everything possible to make your dream come true. They take the time to insure your understand all the details about your final cost before you say yes. Looking forward to my next purchase. More
That works The guy made sure he understood what I was referring to, informed me of the options, and did his best to help me understand what it would mean. I fee The guy made sure he understood what I was referring to, informed me of the options, and did his best to help me understand what it would mean. I feel satisfied with the service and did not feel mistreated so yeah... all good. More
Excellent service oil change and tire rotation I came back to this particular dealership and they have made me feel at home. They have completed my vehicle to the top notch. Oil change car wash. Al I came back to this particular dealership and they have made me feel at home. They have completed my vehicle to the top notch. Oil change car wash. Also they off upgraded my GPS system. I will definitely recommend this to my family and friends because they have went above and beyond the expectation that I expect it. They have definitely improved themselves to be a very customer service dealership. I also have to say Zachary took time to upgrade my GPS on his own with his own personal phone and I really appreciate that that really means a lot that he took the time out. More
Always Stellar Service Randy and his team in the service department are amazing. They are always friendly and helpful. Southlake Nissan is the ONLY service department I wil Randy and his team in the service department are amazing. They are always friendly and helpful. Southlake Nissan is the ONLY service department I will use! More
Great sales & service Great service on time & done right the first time & a great sales men Keith Supler Went for service an ending up leasing a new car An I love it This Great service on time & done right the first time & a great sales men Keith Supler Went for service an ending up leasing a new car An I love it This is my Sixed new Nissan I have bought since 2003 Great cars all of them More
Prompt and friendly service Everyone in service is friendly and helpful. Excellent customer service. I receive a car wash with every visit. If you are searching for a Nissan d Everyone in service is friendly and helpful. Excellent customer service. I receive a car wash with every visit. If you are searching for a Nissan dealer I would highly recommend. More
Great service when I bring my vehicle in for oil changes & service. Always inform me of what is happening to my vehicle. Very professioal and friendly. when I bring my vehicle in for oil changes & service. Always inform me of what is happening to my vehicle. Very professioal and friendly. More
Great experience at this dealership My experience at Southlake was excellent. From the time I was greeted at the door until I drove away in my new car it could not have been better. The My experience at Southlake was excellent. From the time I was greeted at the door until I drove away in my new car it could not have been better. The salesman was caring, knowledgeable and professional. Everyone was friendly and accommodating. The actual delivery was exceptional. I have never had a sales person go over the car’s features more thoroughly. Excellent experience from beginning to completion. More
Difficulty getting service I have a Nissan Leaf with two issues: 1) The sub-woofer in the Bose system never has worked. I tried to call service twice unsuccessfully attempting I have a Nissan Leaf with two issues: 1) The sub-woofer in the Bose system never has worked. I tried to call service twice unsuccessfully attempting to schedule an appt. I decided just to bring it in, and they wouldn't even look at it. I did make an appointment for service. When I brought it in, they verified the sub-woofer was bad, but didn't have it in stock, so I will have to make the 35 minute drive (2X!) yet a THIRD time when it arrives. That is over two hours of just transportation time wasted. 2) The Leaf will not charge on 110 when it is depleted of power. I wanted to get some technical support over the phone but trying multiple times I was never able to get a call back. When I brought it in, they couldn't find anything wrong with it (because it wasn't depleted of power). It will never be possible for them to test it when depleted of power, so I guess there will never be a solution. More
Professional staff and pleasant experience. Salesman was very pleasant and seemed to know about the cars features. Gabe was able to give us a good deal. Gabe and Pat, the finance guy told us w Salesman was very pleasant and seemed to know about the cars features. Gabe was able to give us a good deal. Gabe and Pat, the finance guy told us we could call any time if we had any questions. We will take advantage of the offer. More