Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Southlake Nissan

Merrillville, IN

Overview
Employees
Reviews
Vehicles
4.7
1,734 Reviews
Whether sales, service, parts, or financing we can answer all your needs in a matter of minutes with the click of a button. Our Southlake Nissan staff of sales and service professionals are available to you via email or phone whenever the need arises for our Nissan Merrillville customers. Our "hassle-free guarantee" assures you of an extraordinary experience at any Southlake dealership, without pressure or stress. "Drive a little - Save a lot" at Southlake Nissan of Merrillville. From all of us at the Mike Kors Southlake Auto Mall Thank you for the opportunity to be of service. We look forward to seeing you at our Nissan Merrillville dealership!
Contact Dealership
View Awards

4201 E Lincoln Hwy

Merrillville, IN

46410

Directions

By Type

Showing 1,734 reviews

May 19, 2024

Very nice and considerate. Take time to help and do the best they can to help fix vehicle More

by CRYSTALANTHONY2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Holliday
Report | Print
May 20, 2024 -

Southlake Nissan responded

Hi, thank you for the positive review. We are happy to hear you had a great experience with our Service Dept. If you need anything in the future, please don't hesitate to reach out! Have a great day!

May 18, 2024

Always pleasant experience visiting this dealership, the people are always nice and the work is always done in a timely manner More

by ivinmaster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 20, 2024 -

Southlake Nissan responded

Hi, thank you for the positive feedback! We are happy to hear it's always a great experience when your hear for your vehicle service! We hope you have a great day!

May 15, 2024

Very professional and honest staff. Not pushy at all. The service department is excellent and takes the time to explain everything. More

by rmay2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Audrey Love, Nathan Holliday
Report | Print
May 15, 2024 -

Southlake Nissan responded

Thank you for taking the time to share your experience! We're delighted to hear that our staff provided you with professional and honest service, and that you found our approach non-pushy. Our service department always strives to ensure our customers are well-informed and satisfied with the explanations provided. If you ever need anything in the future, feel free to reach out. We appreciate your business and look forward to serving you again!

May 12, 2024

Very nice place to go,my car running very nice the people are great to work with . More

by ronniecress3902
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken ONeal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Holliday
Report | Print
May 13, 2024 -

Southlake Nissan responded

Hi, thank you for the positive feedback! We are happy to hear you had a great experience with us here at Southlake! If you need anything in the future, don't hesitate to reach out! Have a great day!

May 10, 2024

Service department is excellent and dedicated to achieving your needs for your vehicle. This is a Nissan and Mitsubishi dealer and I have a Hyundai, yet they take care of me with precision! Thanks e More

by Janet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel, Nathan Holliday
Report | Print
May 13, 2024 -

Southlake Nissan responded

Hi Janet, thank you for your fantastic feedback! We take pride in our dedicated service department, and we're thrilled to hear that Nicholas Barrett and the Southlake team provided you with excellent service, even for a non-Nissan or Mitsubishi vehicle like your Hyundai. Your satisfaction is our priority, and we look forward to continuing to meet your vehicle needs in the future. Thanks for choosing Southlake!

May 10, 2024

FANTASTIC EXPERIENCE THANKS FOR THE AWESOME PROFESSIONAL SPEEDY SERVICE AND QUALITY WORK! THANKS FOR CONSIDERATE AND INFORMATIVE! More

by Shonuff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 13, 2024 -

Southlake Nissan responded

We're delighted to hear about your fantastic experience with us! Providing speedy and quality service while ensuring our customers are well-informed is always our goal. Thank you for choosing us and for your kind words. We look forward to serving you again in the future!

May 06, 2024

They went out of their way to find the exact vehicle I wanted to replace the 21 Kicks SR that was totalled & had it delivered to me... More

by shereyshoble
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Audrey Love, Chris Morrison
Report | Print
May 08, 2024 -

Southlake Nissan responded

We're glad we could assist you in finding the exact vehicle you were looking for, especially after the unfortunate incident with your previous car. If you have any further questions or need assistance, please don't hesitate to reach out. Happy driving in your new car!

May 06, 2024

Dakota was my salesperson he was awesome very professional wasn't a all day process very satisfied More

by bell.latrice
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dakota Pineda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dixie Pineda
Report | Print
May 08, 2024 -

Southlake Nissan responded

Thank you for your feedback! We're glad to hear that Dakota provided awesome and professional service, making the process efficient and satisfying for you. If you ever have more questions or need assistance, feel free to reach out. Have a great day!

May 06, 2024

They charged me to change my oil but never put a new sticker in my window so it still say I have to get my pil changed at 14000 milesl More

by teeters28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nathan Holliday
Report | Print
May 07, 2024 -

Southlake Nissan responded

Hi, we are extremely sorry to hear about your recent experience with us here at Southlake Nissan. We understand your frustration with forgetting your oil change sticker, and that it is unacceptable. We would like to turn your experience around and make this right. If you could please provide your vin number. We will be giving you a complimentary oil change your next visit! Or you can call Randy, our Nissan Service Manager at (219) 947-1600, so he can speak further on this situation! Thank you!

May 04, 2024

Top notch dealership, great service, honest! Professional staff, I will return for future purchases, thanks. More

by pauldrees
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Litwiak, Neville Weer
Report | Print
May 06, 2024 -

Southlake Nissan responded

HI Paul, thank you for the positive feedback! We are happy to hear you had a great experience with us here at Southlake! If you ever need anything in the future, please don't hesitate to reach out! Have a great day!

1
...
12
13
14
...
174