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Southlake Nissan
Merrillville, IN
1,764 Reviews
Whether sales, service, parts, or financing we can answer all your needs in a matter of minutes with the click of a button.
Our Southlake Nissan staff of sales and service professionals are available to you via email or phone whenever the need arises for our Nissan Merrillville customers.
Our "hassle-free guarantee" assures you of an extraordinary experience at any Southlake dealership, without pressure or stress.
"Drive a little - Save a lot" at Southlake Nissan of Merrillville.
From all of us at the Mike Kors Southlake Auto Mall Thank you for the opportunity to be of service. We look forward to seeing you at our Nissan Merrillville dealership!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 PM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 AM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 PM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 AM
Sunday Closed
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Showing 1,764 reviews
September 27, 2020
My first experience here was not a good one and I had no intentions of ever going back to this place. The manager contacted me and I must say based on his exceptional customer service skills and willingness intentions of ever going back to this place. The manager contacted me and I must say based on his exceptional customer service skills and willingness to win me back as a customer, I now look forward to my next visit. I give this place a 4 and a half stars. Things happen and sometimes it's the way we respond to them that counts. Thanks randy! More
by Kita113
Verified CustomerEmployees Worked With
Randy Kawanna
September 25, 2020
Dee Taylor was awesome !! He went over all the features with my Altima. He got me the color and price I was looking for. I will recommend anybody looking for a new car to head over to Southlake Nissan and with my Altima. He got me the color and price I was looking for. I will recommend anybody looking for a new car to head over to Southlake Nissan and talk to my man Dee!! More
by sims1885
Employees Worked With
The sales manager!!!!, Randy Kawanna, Deason Taylor
September 25, 2020
Although I now live in Michigan, I still come back to the Randy, Brian, and the service team at Southlake Nissan. Their customer service skills are impeccable and my last service maintenance was performed i Randy, Brian, and the service team at Southlake Nissan. Their customer service skills are impeccable and my last service maintenance was performed in record time! Thank you! More
by Valerie
Employees Worked With
Randy Kawanna
September 25, 2020
Awesome experience! Milan was the best! From start to finish, this branch was professional and well educated on Customer Service and the needs of the buyer. finish, this branch was professional and well educated on Customer Service and the needs of the buyer. More
by dalb
Employees Worked With
Milan Stojanovic
September 25, 2020
Very good service department:clean service area, bathrooms and waiting area. Service advisor knowledgeable and professional. Repair done on time promised. I would recommend service to anyone. bathrooms and waiting area. Service advisor knowledgeable and professional. Repair done on time promised. I would recommend service to anyone. More
by ljdobras
Employees Worked With
Randy Kawanna
September 24, 2020
The appointment was taken on time, and the service performed was done in a shorter amount of time than expected. A complimentary car wash was also done. performed was done in a shorter amount of time than expected. A complimentary car wash was also done. More
by wich57
Employees Worked With
Ryan Rabitene
September 24, 2020
A special thank you to Randy, Brian, and the entire service team who worked on my vehicle. They were able to diagnose the problem and fixed my vehicle in a timely manner so that I would be able to get service team who worked on my vehicle. They were able to diagnose the problem and fixed my vehicle in a timely manner so that I would be able to get back on the road without any further delay. The services provided at Southlake Nissan are always welcoming and EXCEPTIONAL. You’re #1 in my book. T Jefferson More
by msjefferson9
Employees Worked With
Brian , Randy Kawanna
September 23, 2020
Staff in the service department are very helpful, informative and addresses my concerns in a very resourceful and friendly manner. Staff are very prompt to address my needs as soon as I arrive. I tr informative and addresses my concerns in a very resourceful and friendly manner. Staff are very prompt to address my needs as soon as I arrive. I trust the staff at Southlake Nissan to take care of my two Nissans. More
by Art Spohr
Employees Worked With
Brian(not sure of last name but always helpful. Ryan Rabatine, Carlos Maldonado., Randy Kawanna
September 22, 2020
Friendly, from phones to service.Accommodates my schedule. Has estimate quotes for parts and repair ready. My favorite, they know their products and give me honest answers. schedule. Has estimate quotes for parts and repair ready. My favorite, they know their products and give me honest answers. More
by jw8194
Employees Worked With
BRIAN, great service advisor for 7 yrs. No worries when I leave my car in his hands., Randy Kawanna
