Back

Southlake Nissan

Merrillville, IN

4.7
1,766 Reviews
Whether sales, service, parts, or financing we can answer all your needs in a matter of minutes with the click of a button. Our Southlake Nissan staff of sales and service professionals are available to you via email or phone whenever the need arises for our Nissan Merrillville customers. Our "hassle-free guarantee" assures you of an extraordinary experience at any Southlake dealership, without pressure or stress. "Drive a little - Save a lot" at Southlake Nissan of Merrillville. From all of us at the Mike Kors Southlake Auto Mall Thank you for the opportunity to be of service. We look forward to seeing you at our Nissan Merrillville dealership!
Contact Dealership

4201 E Lincoln Hwy

Merrillville, IN

46410

Directions

By Type

Showing 1,766 reviews

November 20, 2020

Always friendly and professional. Appropriate time to finish the job correct. I’m confident in their work. Will recommend Nissan to others in the market looking to purchase a car. More

by galanisone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna, Keith Supler
November 17, 2020

I always receive good service whenever I take my car in for service. The service people are always so helpful and explain everything to me before they start working on my car. More

by sshoback
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Nov 18, 2020 -

Southlake Nissan responded

Ms. Shoback thank you for taking to time to give us a good review.

November 17, 2020

After 28 years, we have complete confidence on the best service anywhere.Brian Jensen always helps me or my wife when we arrive.Randy runs a top notch crew,very, very professional. they all know what to d More

by dlh4244@comcast.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim young Blood best mgr. Randy Kawanna best service mgr. period., Dixie Pineda, David Whelan, Keith Supler
Nov 18, 2020 -

Southlake Nissan responded

Jake thanks for your kind review and thank you for all your business over the years.

November 16, 2020

they was very good and i go to southlake nissan for many years because i like going to the dealship and talk with the people More

by wkohler1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Nov 16, 2020 -

Southlake Nissan responded

thank you Bill its always are pleasure to see and talk to you as well.

November 16, 2020

everything was good. greeted in a timely manner and ask what I was there for. I had an appointment for an oil change and tire rotation. More

by dimop123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
November 16, 2020

I had a legite complaint but they took care of it very pleased, plan to buy another Nissan due to good customer service, I would recommend this dealer and service department More

by Cindy Kraehmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Nov 18, 2020 -

Southlake Nissan responded

sorry that happen, we will look into that and give you a call, Randy

Nov 18, 2020 -

Cindy Kraehmer responded

To give you the info so you understand why I’m unhappy they quoted me 702 said the 140 to diagnose and the part I paid 110 would be deducted which the balance would be 452 plus the added 60 I had some tire work which should bring it to 512 I paid over 600 when I left

Nov 18, 2020 -

Southlake Nissan responded

ok, no problem we will be refunding you $100.00, Randy

Nov 18, 2020 -

Southlake Nissan responded

thank you, Randy

Nov 27, 2020 -

Cindy Kraehmer responded

I haven’t received my check that you promised and very disappointed in you can you explain why cind kraehmer

November 16, 2020

Maintenance department and Kyle were phenomenal. I won’t let anyone else service my car nor will I buy from another dealership. Highly recommend Southlake Nissan. More

by meghannfitz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna, Kyle Wade
Nov 18, 2020 -

Southlake Nissan responded

Meghann thank you for your kind review and its our pleasure.

November 16, 2020

Can't believe the set of wipers were over 40 dollars. All I needed was the wipers themselves not the whole assembly. Feel I was tricked. I now know to replace them myself. More

by abarbabra2006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Chip
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Jensen, Randy Kawanna, Kyle Wade
Nov 18, 2020 -

Southlake Nissan responded

thank you for your 2nd review and its always our pleasure.

November 16, 2020

I always get great service at Southlake Nissan. Brian Jensen greeted me upon arrival and coordinated everything from start to finish. He was very knowledgeable, friendly, helpful and very thorough. Bri More

by rreid209
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Jensen, Randy Kawanna
Nov 18, 2020 -

Southlake Nissan responded

glad to see we are doing a good job, thank you for your kind review.

November 15, 2020

Everyone was helpful and considerate. My car was taken care in a timely fashion and everything was clearly explained.I have nothing negative to say. More

by webbkimberly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Nov 16, 2020 -

Southlake Nissan responded

Kim its always our pleasure and thank you for your business.

...
113
...