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Southlake Nissan
Merrillville, IN
1,766 Reviews
Whether sales, service, parts, or financing we can answer all your needs in a matter of minutes with the click of a button.
Our Southlake Nissan staff of sales and service professionals are available to you via email or phone whenever the need arises for our Nissan Merrillville customers.
Our "hassle-free guarantee" assures you of an extraordinary experience at any Southlake dealership, without pressure or stress.
"Drive a little - Save a lot" at Southlake Nissan of Merrillville.
From all of us at the Mike Kors Southlake Auto Mall Thank you for the opportunity to be of service. We look forward to seeing you at our Nissan Merrillville dealership!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 PM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 AM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 PM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 AM
Sunday Closed
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Showing 1,766 reviews
November 24, 2020
They were very well organized. with me being young they made sure I understood everything that was happening. they worked with me very much and it made the experience better. made sure I understood everything that was happening. they worked with me very much and it made the experience better. More
by kyliekurina3
Verified Customer
November 23, 2020
Randy was very accomadting and overall staff is very attentive. Everytime we come in for our maintenance oil change we could not ask for better service! attentive. Everytime we come in for our maintenance oil change we could not ask for better service! More
by randgie
Employees Worked With
Randy Kawanna
November 23, 2020
Firstly, I was able to change my appointment and come in earlier. It took about an hour to assess the tire issue and repair it. The price was reasonable. The staff was great and kept me informed as to the i earlier. It took about an hour to assess the tire issue and repair it. The price was reasonable. The staff was great and kept me informed as to the issue and the probable wait. Thank you! More
by jayikay
Employees Worked With
Randy Kawanna
November 23, 2020
Randy helped me get my versa back on the road. He displayed nothing but awesome top of the line customer service from the first time I contacted Nissan service department all the way until my service displayed nothing but awesome top of the line customer service from the first time I contacted Nissan service department all the way until my service was completed!! Randy is the best!! More
by kkirk75
Employees Worked With
Randy Kawanna
November 23, 2020
Southlake Nissan is the best. The staff is courteous, professional and friendly. They take the time to explain all services recommended in layman's terms. No question is silly, they understand that not e professional and friendly. They take the time to explain all services recommended in layman's terms. No question is silly, they understand that not everyone knows about cars. More
by Lainey
Employees Worked With
Other Employees :
Carlos in service and Darrell in the body shop., Randy Kawanna, Keith Supler
November 22, 2020
It took an hour and a half for an oil change and tire rotation. My alignment is off after the tire rotation. I needed an assessment done but didn’t have time to stay longer. I’ll have to schedule for ano rotation. My alignment is off after the tire rotation. I needed an assessment done but didn’t have time to stay longer. I’ll have to schedule for another time. More
by tlhcox
Employees Worked With
Brian Jensen, Randy Kawanna
November 21, 2020
The service was performed within the amount of time promised. The chairs were socially distanced in the waiting area, all the customers wore masks. Service and billing departments were friendly and hel promised. The chairs were socially distanced in the waiting area, all the customers wore masks. Service and billing departments were friendly and helpful. More
by dgk1974
Employees Worked With
Carlos Maldonado, Randy Kawanna
November 21, 2020
Randy went far and beyond to give us great customer service. Our vehicle returned with perfect repairs and we we're completely satisfied. Thank you service. Our vehicle returned with perfect repairs and we we're completely satisfied. Thank you More
by ramirez.lauren67
Employees Worked With
Randy Kawanna
November 21, 2020
I am always satisfied with the customer service. They are truly professional and kind to their customers. They keep you informed on what's going on with your car. truly professional and kind to their customers. They keep you informed on what's going on with your car. More
by linda.spencer55
Employees Worked With
Randy Kawanna
November 20, 2020
Very very courteous and knowledgeable. Great facility with modern looking equipment and nice break area. Plenty of staff to expedite your situation. Very pleased with all your employees, especially Ran with modern looking equipment and nice break area. Plenty of staff to expedite your situation. Very pleased with all your employees, especially Randy in the service dept. Thank you. Tom Kermin More
by Tskermin
Employees Worked With
Randy Kawanna
