Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Southlake Nissan
Merrillville, IN
1,766 Reviews
Whether sales, service, parts, or financing we can answer all your needs in a matter of minutes with the click of a button.
Our Southlake Nissan staff of sales and service professionals are available to you via email or phone whenever the need arises for our Nissan Merrillville customers.
Our "hassle-free guarantee" assures you of an extraordinary experience at any Southlake dealership, without pressure or stress.
"Drive a little - Save a lot" at Southlake Nissan of Merrillville.
From all of us at the Mike Kors Southlake Auto Mall Thank you for the opportunity to be of service. We look forward to seeing you at our Nissan Merrillville dealership!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 PM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 AM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 PM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 AM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,766 reviews
December 11, 2020
Randy, the service manager went above and beyond. He dug through my trunk, which was stuffed full of my work materials, to get into the spare tire area to find my lug nut lock. 2 other people told me that i through my trunk, which was stuffed full of my work materials, to get into the spare tire area to find my lug nut lock. 2 other people told me that it wasn’t in there! I really appreciated him finding it for me! He also brought it to me, so I could put it in my glove box, for emergencies! When the service on my vehicle was complete, he escorted me to the cashier, then out to my car. It was honestly the best vehicle service I have ever had! More
by melanie_71878
Verified CustomerEmployees Worked With
Randy Kawanna
December 11, 2020
I want to thank the service department Randy Kawanna and staff for everything for keeping my vehicle running as efficient as possible. The team is very helpful and responsive. Thank you! staff for everything for keeping my vehicle running as efficient as possible. The team is very helpful and responsive. Thank you! More
by Layla
Employees Worked With
Thomas Carter, Randy Kawanna
December 08, 2020
Excellent customer service from David Whelan! Very happy we chose this dealership to purchase our new Murano! Will definitely recommend to others looking to buy a new car! we chose this dealership to purchase our new Murano! Will definitely recommend to others looking to buy a new car! More
by lmbr69
Employees Worked With
David Whelan, Audrey Love
December 08, 2020
I had a wonderful experience. Randy was very professional, pleasant and knowledgeable. The service was prompt and when I picked up my car the young man who helped me and the cashier were very c professional, pleasant and knowledgeable. The service was prompt and when I picked up my car the young man who helped me and the cashier were very courteous. She was even celebrating her birthday with my favorite color. Thanks again! More
by Whitedenina
Employees Worked With
Randy Kawanna
December 06, 2020
I always bring my car for service here and haven’t I always bring my car for service here and haven’t noticed had any issues. I would suggest that staff wear masks during this time though I always bring my car for service here and haven’t noticed had any issues. I would suggest that staff wear masks during this time though More
by jdurley1
Employees Worked With
Randy Kawanna
December 04, 2020
Very friendly staff all around from the sales, finance and service departments. Audrey Love was our saleswoman and was very helpful in the purchase of a used vehicle. Ryan in service department was great and service departments. Audrey Love was our saleswoman and was very helpful in the purchase of a used vehicle. Ryan in service department was great to work with. No complaints, would highly recommend Southlake for your car/truck purchase. More
by Larry & Marian
Employees Worked With
Dixie Pineda, Audrey Love
December 04, 2020
I continue to receive outstanding service based on my advisor’s recommendation. Randy is a model to follow I will continue to buy mutants very pleased. CRT cut car advisor’s recommendation. Randy is a model to follow I will continue to buy mutants very pleased. CRT cut car More
by ritter12635
Employees Worked With
Randy Kawanna
December 03, 2020
The guy that I worked with was kind, respectful, knowledgeable, and professional. I appreciated his help and his guidance in taking the best care of me and my car! knowledgeable, and professional. I appreciated his help and his guidance in taking the best care of me and my car! More
by Rebeccarobertsonholloway
Employees Worked With
Randy Kawanna
December 01, 2020
We are returning customers, daughter also purchased a car from you, father leased several cars from you. We love the service and appreciate everything that you do from you, father leased several cars from you. We love the service and appreciate everything that you do More
by mch98_99
Employees Worked With
Ali Onayo
November 26, 2020
Great service Was quicker than til which is always a Great service Was quicker than til which is always a good thing. And the gentleman who waited on me was very kind Thank you again Great service Was quicker than til which is always a good thing. And the gentleman who waited on me was very kind Thank you again More
by kath39
Employees Worked With
Randy Kawanna
