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Southlake Nissan

Merrillville, IN

Overview
Employees
Reviews
Vehicles
4.7
1,734 Reviews
Whether sales, service, parts, or financing we can answer all your needs in a matter of minutes with the click of a button. Our Southlake Nissan staff of sales and service professionals are available to you via email or phone whenever the need arises for our Nissan Merrillville customers. Our "hassle-free guarantee" assures you of an extraordinary experience at any Southlake dealership, without pressure or stress. "Drive a little - Save a lot" at Southlake Nissan of Merrillville. From all of us at the Mike Kors Southlake Auto Mall Thank you for the opportunity to be of service. We look forward to seeing you at our Nissan Merrillville dealership!
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4201 E Lincoln Hwy

Merrillville, IN

46410

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Showing 1,734 reviews

June 29, 2024

Mr. Will was very friendly and helpful and got us a great deal on two vehicles! More

by MattHebert138
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Broughton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Amodeo
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Jul 10, 2024 -

Southlake Nissan responded

Thank you for your wonderful review! We're thrilled to hear that Will was friendly, helpful, and able to secure a great deal on two vehicles for you. We appreciate your feedback and look forward to serving you again in the future.

June 27, 2024

Excellent experience. Audrey gave me a deal I could not refuse. All follow has been fantastic. More

by lds0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Audrey Love, Chris Morrison, Kevin Amodeo
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Jul 01, 2024 -

Southlake Nissan responded

Thank you for your feedback! We're thrilled to hear that you had an excellent experience with Audrey and that she provided you with a deal you couldn't refuse. We strive to provide outstanding service from start to finish, and we're glad that our follow-up has been fantastic as well. Enjoy your purchase, and if you have any further needs or questions, please feel free to reach out to us.

June 27, 2024

I found the dealership to be very friendly. The facility was very clean. The associates were very professional. More

by theprayertowercogicchicago
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Audrey Love, Chris Morrison
Report | Print
Jul 01, 2024 -

Southlake Nissan responded

Thank you for your feedback! We're delighted to hear that you found our dealership to be friendly, with a clean facility, and associates who were very professional. Providing a positive and welcoming environment is important to us, and we're glad that you had a good experience. If there's anything else we can do for you, please let us know!

June 27, 2024

Great great job keep up the Good work . ..all you guys was so professional and kind...bless you all More

by donaldsonhaven
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Chip
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenna Volikas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keeten Rippy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken ONeal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Gatton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Morrison, Kevin Amodeo, Neville Weer
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Jul 01, 2024 -

Southlake Nissan responded

Thank you so much for your kind words! We're thrilled to hear that you had a great experience and found our team to be professional and kind. We appreciate your feedback and your blessings. If you need any further assistance, please feel free to reach out to us.

June 27, 2024

my experience was excellent. the person in charge of providing me service was very knowledgeable and polite. More

by ebenson1991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken ONeal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 01, 2024 -

Southlake Nissan responded

Thank you for your feedback! We're thrilled to hear that your experience was excellent and that our service provider was knowledgeable and polite. We aim to provide top-notch service, and we appreciate your kind words. If you have any more feedback or if there's anything else we can assist you with, please let us know!

June 21, 2024

I was in and out! Everything they explained to me went according to what they said would happen! More

by Cesar.garcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 24, 2024 -

Southlake Nissan responded

Thank you for your feedback! We're delighted to hear that your experience with us was efficient and transparent. Providing clear explanations and delivering as promised are top priorities for us. We appreciate your business and hope to see you again in the future!

June 20, 2024

I have bought at least 10 new cars since 1964. Will came to work on 2 of his off days to accommodate me. He gave me his private phone number and answered every time I called. IHe also called me More

by ehclassyone
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Will Broughton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 20, 2024 -

Southlake Nissan responded

Thank you for sharing your experience! We're thrilled to hear that Will went above and beyond to accommodate you, even coming in on his days off and providing exceptional follow-up service. Your satisfaction is our top priority, and it’s wonderful to know Will exemplified this dedication. Enjoy your new car, and we look forward to serving you again!

Jul 20, 2024 -

ehclassyone responded

I would still like to talk to the supervisor to discuss the survey. When I leave a message, my calls are not returned. Even the corporate office give me voicemail instead of live customer service.

June 20, 2024

I was able to get out in a timely fashion and I got Great service. More

by stormkirto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neville Weer
Report | Print
Jun 21, 2024 -

Southlake Nissan responded

Hi, thank you for the 5-stars. We are happy to hear you had a great experience with our service department! Have a great day!

June 20, 2024

Very nice friendly. My salesperson was very professional and respectful , overall a great day, I drove off with a new car. More

by ericdavis007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken ONeal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dixie Pineda
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Jul 10, 2024 -

Southlake Nissan responded

Thank you for your kind words! We're thrilled to hear that your experience with us was enjoyable and that you drove off with a new car. Our team strives to provide professional, respectful service, and we're delighted that was your experience. If you have any further needs, feel free to reach out. Enjoy your new vehicle!

June 20, 2024

Audrey and Kevin both was Great from start to finish. Audrey called and made sure everything was good.I appreciate ef the entire Team More

by sarahgreenlaw5@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Audrey Love, Chris Morrison, Kevin Amodeo
Report | Print
Jun 21, 2024 -

Southlake Nissan responded

Thank you for your kind words! We're thrilled to hear that Audrey and Kevin provided great service from start to finish. We appreciate your recognition of the entire team!

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