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Southlake Nissan

Merrillville, IN

4.7
1,766 Reviews
Whether sales, service, parts, or financing we can answer all your needs in a matter of minutes with the click of a button. Our Southlake Nissan staff of sales and service professionals are available to you via email or phone whenever the need arises for our Nissan Merrillville customers. Our "hassle-free guarantee" assures you of an extraordinary experience at any Southlake dealership, without pressure or stress. "Drive a little - Save a lot" at Southlake Nissan of Merrillville. From all of us at the Mike Kors Southlake Auto Mall Thank you for the opportunity to be of service. We look forward to seeing you at our Nissan Merrillville dealership!
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4201 E Lincoln Hwy

Merrillville, IN

46410

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Showing 1,766 reviews

January 28, 2021

Great dealership. Very professional and courteous. Salesman David Whelan was great to deal with and very courteous and professional. Also the service department staff were very friendly and profession More

by bigjoe981
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dixie Pineda, Randy Kawanna, David Whelan
Jun 09, 2021 -

Southlake Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

January 27, 2021

Service department top notch! Courteous, friendly and professional. They get the job done in a timely manner and even take the time to wash your vehicle!! More

by Kurt K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dixie Pineda, Randy Kawanna, Deason Taylor, Audrey Love
Jun 08, 2021 -

Southlake Nissan responded

Thank you again for taking the time to let us know how we did. If you have any further questions, please give us a call. We're always happy to help!

January 27, 2021

Really like the fact that the salesman went out the way. Now I know that gets a commission from each sale and maybe it was just for a sale but his help seemed genuine and I am happy that he really tried to More

by rmwhitt1980
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dixie Pineda, David Whelan
Jun 08, 2021 -

Southlake Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 27, 2021

Randy always make service feel like a family visit. It seems he has a personal relationship with all of his customers. He’s never seems stressed or make you feel like you’re a number.! By far the best!! More

by rmbeard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Jun 09, 2021 -

Southlake Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 27, 2021

I was treated very very well. with respect and kindness.our salesperson and loan officer were very great to work with. definitely a great wxperience More

by barbarabonifield
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Broughton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2021 -

Southlake Nissan responded

Barbarabonifield, we are glad we could help! Thank you so much for your feedback! We hope you have a great day!

January 27, 2021

They were quick and very friendly and also very knowledgeable! The place was very clean and my car is running very well! Thank you, Patti More

by Patti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Jun 09, 2021 -

Southlake Nissan responded

Hi Patti, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

January 26, 2021

The finance manager was great! The sales person was helpful. Easy, quick and we got a great car! We will definitely come back to purchase another car. We can’t imagine purchasing a vehicle from anyone More

by Fosters6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Chip
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Audrey Love
Jun 08, 2021 -

Southlake Nissan responded

Hi Fosters6! Thank you for taking the time to let us know how we did. We hope you have a great day, if you have any further questions, please give us a call. We're always happy to help!

January 26, 2021

Great facility overall. Easy entrance for service. Appointment was on time as stated which was a huge plus. Customer waiting area is small and outdated More

by herbwave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Jun 08, 2021 -

Southlake Nissan responded

Hi Herbwave, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 25, 2021

The services that was provided was good. They took the time to show me around and talk to me and actually provided great customer service More

by darkmoon3002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Broughton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2021 -

Southlake Nissan responded

Thank you again for taking the time to let us know how we did. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Nov 10, 2024 -

darkmoon3002 responded

Will, at the dealership, has helped me with my Nissan Kick

January 25, 2021

Quoted us one rate ....went to sign and gave another higher rate. Sold us a warranty without telling us. Wouldn’t go over the details of the warranty because it was past closing time or I may have caugh More

by Ymandgs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Deason Taylor
Jun 20, 2021 -

Southlake Nissan responded

Ymandgs, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. One of our representatives have reached out and will help work towards a solution.

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