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Southlake Nissan

Merrillville, IN

4.7
1,766 Reviews
Whether sales, service, parts, or financing we can answer all your needs in a matter of minutes with the click of a button. Our Southlake Nissan staff of sales and service professionals are available to you via email or phone whenever the need arises for our Nissan Merrillville customers. Our "hassle-free guarantee" assures you of an extraordinary experience at any Southlake dealership, without pressure or stress. "Drive a little - Save a lot" at Southlake Nissan of Merrillville. From all of us at the Mike Kors Southlake Auto Mall Thank you for the opportunity to be of service. We look forward to seeing you at our Nissan Merrillville dealership!
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4201 E Lincoln Hwy

Merrillville, IN

46410

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Showing 1,766 reviews

February 06, 2021

I would like to thank Will. I came in overwhelmed and stressed out but he made my day by helping me out with my 2020 rogue sport. Also sales manager for paying my tow. More

by Chatoyg12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Broughton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy New trainee
Jun 20, 2021 -

Southlake Nissan responded

Hi Chatoyg12! We're so happy we were able to help you out! Thank you so much again for your feedback! We hope you have a great day!

February 05, 2021

Great service and friendly and knowledgeable staff. Never a problem. Always helpful and letting you know if there are any other problems or future service is needed. More

by vickietryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian and all service people in office , Randy Kawanna
Jun 20, 2021 -

Southlake Nissan responded

Vickietryan, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

February 04, 2021

The Service Manager, Randy, is the best and his staff are top notch. Best in th e area! 5hey are the reason I have been going business with Southlake Nissan since 1993. More

by Rogue2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna, Kyle Wade
Jun 20, 2021 -

Southlake Nissan responded

Hi Rogue2018! We're so happy we were able to help you out! Thanks again for taking the time to leave us this information about your recent visit. If you have any further questions, please give us a call. We're always happy to help!

February 04, 2021

Amazing as always. They never try to sell me work or suggest other work. I brought my car in and they couldn't find and issue and didn't charge me. Some real honest guys. More

by Missy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick
Jun 20, 2021 -

Southlake Nissan responded

Thank you again for taking the time to let us know how we did. We truly appreciate your business and are glad we were able to provide you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

February 02, 2021

We really enjoyed our experience of purchasing a vehicle with Will at Southlake Nissan. He was patient, kind, and very helpful during our visit and purchase of a Rogue! He gave us a great price and plenty More

by drd242
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Broughton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2021 -

Southlake Nissan responded

Thank you again for taking the time to let us know how we did. If you have any further questions, please give us a call. We're always happy to help!

February 02, 2021

I have been a customer of the Southlake Nissan service department for over 14 years. Since Randy Kawanna became the manager the service department is excellent. More

by jhughes16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Jun 20, 2021 -

Southlake Nissan responded

Hi Jhughes16, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

February 02, 2021

Been coming here for 5+ yrs. Bought 2 New and 2 used. Always been a pleasure. Everything from Service has been Awesome! Love they have Courtsey Cars now. Keep up the great work by all More

by abradabra2006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian and Carlos, Randy Kawanna, Kyle Wade
Jun 20, 2021 -

Southlake Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

January 30, 2021

The service department at Southlake Nissan was very helpful in the replacement of my battery. Nick was very knowledgeable and professional. I would give Nick an A plus rating. More

by sassysaundra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Jun 09, 2021 -

Southlake Nissan responded

Hi Sassysaundra, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 29, 2021

Awesome service department. They are thorough when explaining what needs to be done and have it done in a timely manner. Very friendly. Great customer service. More

by jennmeyers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan, Randy Kawanna
Jun 09, 2021 -

Southlake Nissan responded

Jennmeyers, thank you for your kind review; we are happy to pass along your comments to the team here at Southlake Nissan! If you have any further questions, please give us a call. We're always happy to help!

January 28, 2021

The customer service I receivedwas excellent! Every staff member I had encountered was very personable and exceeded my expectations. No pressure and made the process bearable. More

by cyndi.rivera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Wade
Jun 09, 2021 -

Southlake Nissan responded

Thank you again for taking the time to let us know how we did. If you have any further questions, please give us a call. We're always happy to help! Have a great rest of your day!

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