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Southlake Nissan

Merrillville, IN

4.7
1,766 Reviews
Whether sales, service, parts, or financing we can answer all your needs in a matter of minutes with the click of a button. Our Southlake Nissan staff of sales and service professionals are available to you via email or phone whenever the need arises for our Nissan Merrillville customers. Our "hassle-free guarantee" assures you of an extraordinary experience at any Southlake dealership, without pressure or stress. "Drive a little - Save a lot" at Southlake Nissan of Merrillville. From all of us at the Mike Kors Southlake Auto Mall Thank you for the opportunity to be of service. We look forward to seeing you at our Nissan Merrillville dealership!
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4201 E Lincoln Hwy

Merrillville, IN

46410

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Showing 1,766 reviews

February 15, 2021

Service team is always friendly and takes care of all my needs! They are there to answer any questions I have regarding my cars problems. More

by wicked302001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Jul 03, 2021 -

Southlake Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

February 12, 2021

Charged 400.00 for 2 bolts install,hub bearing checked vehicle said good shape ,lower control arm bad.waste my time overcharged me had to fix some ware else More

by Finnell577
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Randy Kawanna
Jul 03, 2021 -

Southlake Nissan responded

Finnell577, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to work towards a resolution, so if you are willing, please reach out to us at (219) 947-1600 to discuss this further.

February 12, 2021

Friendly atmosphere- service reps/technicians very thorough when discussing service making sure you understand all the work involved and costs involved Check out smooth - reps wait til completed and More

by jdjamesjordan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos, Randy Kawanna
Jun 20, 2021 -

Southlake Nissan responded

Thank you again for taking the time to let us know how we did. We hope to be of service to you again in the future. Best wishes, Southlake Nissan

February 10, 2021

Great customer service!!!! All ways a pleasure coming there. South lake Nissan you rock!!!!!!!!!!!! I’ve been doing business with Southlake Nissan for years. Thanks Randy More

by delron68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Rabatine, Randy Kawanna
Jun 20, 2021 -

Southlake Nissan responded

Hi Delron68, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

February 09, 2021

I’m never disappointed. Randy and his team are the best when it comes to service. Randy seems to know every customer by name which makes it feel more like family rather than a customer.Randy sets the motto More

by rmbeard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Jun 20, 2021 -

Southlake Nissan responded

Rmbeard, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Southlake Nissan. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 09, 2021

It's good feeling to know, that when I go the dealership my reason for being there will be taken care, and if it's not, my buddy Randy WILL make sure I'm taken care of. More

by Spear1642
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Jun 20, 2021 -

Southlake Nissan responded

Spear1642, we are glad we could help! Thanks again for taking the time to leave us this information about your recent visit. Take care!

February 09, 2021

Love this dealership. Especially the service department. Great service.very professional and friendly. Bought Nissan cars and am delighted with all of them. Very dependable. More

by marie10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Jun 20, 2021 -

Southlake Nissan responded

Hi Marie10, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 08, 2021

The service department is the best. Rand and Brian helped me with features on my truck that I didn't know about. I am so grateful for them. More

by toniahayes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Jun 20, 2021 -

Southlake Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

February 08, 2021

Everyone was very helpful and friendly! The sales guy Adam and the finance guy Mike were great!!! They really went out of their way to help us!! More

by kbmartinez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam 5 stars, Mike 5 stars
Jun 20, 2021 -

Southlake Nissan responded

Hi Kbmartinez, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Southlake Nissan

February 06, 2021

Good fast service , curtesy team , experience costumers service they explain to you your car problem and makes you aware what’s need to be done right a way and what is need to be done next ,,,, More

by gold0796
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan , Brayan too , Randy Kawanna
Jun 20, 2021 -

Southlake Nissan responded

Gold0796, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

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