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Southlake Nissan
Merrillville, IN
1,765 Reviews
Whether sales, service, parts, or financing we can answer all your needs in a matter of minutes with the click of a button.
Our Southlake Nissan staff of sales and service professionals are available to you via email or phone whenever the need arises for our Nissan Merrillville customers.
Our "hassle-free guarantee" assures you of an extraordinary experience at any Southlake dealership, without pressure or stress.
"Drive a little - Save a lot" at Southlake Nissan of Merrillville.
From all of us at the Mike Kors Southlake Auto Mall Thank you for the opportunity to be of service. We look forward to seeing you at our Nissan Merrillville dealership!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 PM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 AM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 PM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 AM
Sunday Closed
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Showing 1,765 reviews
February 23, 2021
Randy is an excellent service manager and people person. He makes everyone feel special. Thank you Randy for making me feel Special. It because of you and the service department that I will continue to buy He makes everyone feel special. Thank you Randy for making me feel Special. It because of you and the service department that I will continue to buy Nissans. More
by Jacqueline Turner
Verified CustomerEmployees Worked With
Randy Kawanna
February 22, 2021
I can always depend on Randy and the service department in my time of need with my truck. I want to personally thank the service department. Kerp doing a great job. in my time of need with my truck. I want to personally thank the service department. Kerp doing a great job. More
by toniahayes
Employees Worked With
Randy Kawanna
February 22, 2021
Will Broughton was very courteous knowledgeable of any questions i had. He was very patient with the decision of vehicle i wanted. He was not pushy at all. questions i had. He was very patient with the decision of vehicle i wanted. He was not pushy at all. More
by Chatoyg12
February 19, 2021
Service was faster than expected...I absolutely love Randy and Brian...they make me feel like family...those guys should get a raise or a promotion or Something Randy and Brian...they make me feel like family...those guys should get a raise or a promotion or Something More
by ageethad
Employees Worked With
Randy Kawanna
February 19, 2021
Were promised an owners manual several times by our dealer, never received. Check engine light came on day after purchase, as soon as we filled with gas, (tank wasn't filled when we purchased car) and dealer, never received. Check engine light came on day after purchase, as soon as we filled with gas, (tank wasn't filled when we purchased car) and we believe dealer knew this would happen. Took a couple visits and eventually were told had to call Nissan Co. ourselves to see if the part to fix would be covered. Have to say, Ford and Chevy always knew if repairs would be covered when we brought in vehicle. This is the first "foreign" car we have owned. The "fix" so far has worked. Would like to know how much it would cost to buy service agreement for the electronic maintenance now for our 2017 Maxima with 32000 miles. Don't really trust not having some coverage. More
by c.shepherd
Employees Worked With
Randy Kawanna
February 19, 2021
Always outstanding. Recently purchased another new Murano from Southlake. We stay with them due to the service department under control of Randy. Just took it back for first checkout after purchase,. They ar from Southlake. We stay with them due to the service department under control of Randy. Just took it back for first checkout after purchase,. They are reliable, professional and treat you do well. We purchased from Kyle. Great prices and so easy to deal with. Reason we have purchased almost all of our vehicles since coming to CP in 1970. Would recommend to all. More
by tlmay
Employees Worked With
Randy Kawanna
February 18, 2021
Our salesperson, Troy, was outstanding! He listened, was not very pushy and worked to get us what we wanted. So happy to be his first sale on the job! not very pushy and worked to get us what we wanted. So happy to be his first sale on the job! More
by adhinks
Employees Worked With
Troy Carrington
February 16, 2021
The service department has professional and courteous staff who communicate services well. Randy, Brian and Ryan are always friendly and helpful. The services are completed properly and within reasonable staff who communicate services well. Randy, Brian and Ryan are always friendly and helpful. The services are completed properly and within reasonable time. More
by leesa1441@comcast.net
Employees Worked With
Randy Kawanna
