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Southlake Nissan

Merrillville, IN

Overview
Employees
Reviews
Vehicles
4.7
1,698 Reviews
Whether sales, service, parts, or financing we can answer all your needs in a matter of minutes with the click of a button. Our Southlake Nissan staff of sales and service professionals are available to you via email or phone whenever the need arises for our Nissan Merrillville customers. Our "hassle-free guarantee" assures you of an extraordinary experience at any Southlake dealership, without pressure or stress. "Drive a little - Save a lot" at Southlake Nissan of Merrillville. From all of us at the Mike Kors Southlake Auto Mall Thank you for the opportunity to be of service. We look forward to seeing you at our Nissan Merrillville dealership!
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4201 E Lincoln Hwy

Merrillville, IN

46410

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Showing 1,698 reviews

May 06, 2024

They went out of their way to find the exact vehicle I wanted to replace the 21 Kicks SR that was totalled & had it delivered to me... More

by shereyshoble
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Audrey Love, Chris Morrison
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May 08, 2024 -

Southlake Nissan responded

We're glad we could assist you in finding the exact vehicle you were looking for, especially after the unfortunate incident with your previous car. If you have any further questions or need assistance, please don't hesitate to reach out. Happy driving in your new car!

May 06, 2024

Dakota was my salesperson he was awesome very professional wasn't a all day process very satisfied More

by bell.latrice
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dakota Pineda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dixie Pineda
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May 08, 2024 -

Southlake Nissan responded

Thank you for your feedback! We're glad to hear that Dakota provided awesome and professional service, making the process efficient and satisfying for you. If you ever have more questions or need assistance, feel free to reach out. Have a great day!

May 06, 2024

They charged me to change my oil but never put a new sticker in my window so it still say I have to get my pil changed at 14000 milesl More

by teeters28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nathan Holliday
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May 07, 2024 -

Southlake Nissan responded

Hi, we are extremely sorry to hear about your recent experience with us here at Southlake Nissan. We understand your frustration with forgetting your oil change sticker, and that it is unacceptable. We would like to turn your experience around and make this right. If you could please provide your vin number. We will be giving you a complimentary oil change your next visit! Or you can call Randy, our Nissan Service Manager at (219) 947-1600, so he can speak further on this situation! Thank you!

May 04, 2024

Top notch dealership, great service, honest! Professional staff, I will return for future purchases, thanks. More

by pauldrees
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Litwiak, Neville Weer
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May 06, 2024 -

Southlake Nissan responded

HI Paul, thank you for the positive feedback! We are happy to hear you had a great experience with us here at Southlake! If you ever need anything in the future, please don't hesitate to reach out! Have a great day!

May 02, 2024

The service is great as always and the people are always friendly and courageous,they keep you informed as too what is going on. More

by walter.fultz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2024 -

Southlake Nissan responded

Hi Walter, thank you for the review. We are happy to hear about your recent experience in our service department! If you need anything in the future, please don't hesitate to reach out! Have a great day!

April 30, 2024

Very polite and efficient nice to deal with would recommend them fa it’s was the young man I dealt with and he’s followed up with me several times More

by Cindy Kraehmer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dakota Pineda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dixie Pineda, Kevin Amodeo
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May 06, 2024 -

Southlake Nissan responded

Hi Cindy! Thank you for the positive review. We are happy to hear you found the staff extremely polite, and efficient! If you need anything in the future, don't hesitate to reach out! Have a great day!

April 29, 2024

Randy, Justin, nick and Brian have provided me the best service ever! I will recommend and buy Nissans from them for rest of my life! More

by tamara768
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Chip
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Kawanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keeten Rippy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dixie Pineda, Nathan Holliday
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Apr 30, 2024 -

Southlake Nissan responded

It's wonderful to hear that Randy, Justin, Nick, and Brian provided you with such exceptional service! We greatly appreciate your loyalty and are delighted to have you as a lifelong customer. Thank you for your recommendation, and we look forward to serving you for many years to come!

April 28, 2024

Very nice dealership every beer was full light and helpful Neville was awesome, I was impressed. More

by magaretikva
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Soc Gray, Neville Weer
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Apr 30, 2024 -

Southlake Nissan responded

Thank you for your positive feedback! We're delighted to hear that you had a pleasant experience at our dealership and that Neville provided excellent service. We appreciate your kind words and look forward to assisting you again in the future.

April 28, 2024

This dealership has always been friendly and very helpful to me even when it didn't involve them. They went the extra step to make sure I was satisfied. More

by Ellen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Chip
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Amodeo
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Apr 30, 2024 -

Southlake Nissan responded

Thank you so much for your kind words! We're glad to hear that our dealership has consistently provided friendly and helpful service to you, even when the matter wasn't directly related to us. Customer satisfaction is our top priority, and we appreciate your recognition of our efforts. Please don't hesitate to reach out if you ever need assistance in the future.

April 27, 2024

Excellent service, well versed and happy to answer any questions that I had! Would recommend to anyone. More

by thefrigginuno
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Micheal Arizmendi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Amodeo
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Apr 30, 2024 -

Southlake Nissan responded

Thank you for your kind words and recommendation! We're delighted to hear that you received excellent service and that all your questions were answered. We appreciate your feedback and look forward to serving you or anyone you recommend in the future.

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