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Southlake Nissan

Merrillville, IN

Overview
Employees
Reviews
Vehicles
4.7
1,717 Reviews
Whether sales, service, parts, or financing we can answer all your needs in a matter of minutes with the click of a button. Our Southlake Nissan staff of sales and service professionals are available to you via email or phone whenever the need arises for our Nissan Merrillville customers. Our "hassle-free guarantee" assures you of an extraordinary experience at any Southlake dealership, without pressure or stress. "Drive a little - Save a lot" at Southlake Nissan of Merrillville. From all of us at the Mike Kors Southlake Auto Mall Thank you for the opportunity to be of service. We look forward to seeing you at our Nissan Merrillville dealership!
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4201 E Lincoln Hwy

Merrillville, IN

46410

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Showing 1,717 reviews

June 20, 2024

Audrey and Kevin both was Great from start to finish. Audrey called and made sure everything was good.I appreciate ef the entire Team More

by sarahgreenlaw5@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Audrey Love, Chris Morrison, Kevin Amodeo
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Jun 21, 2024 -

Southlake Nissan responded

Thank you for your kind words! We're thrilled to hear that Audrey and Kevin provided great service from start to finish. We appreciate your recognition of the entire team!

June 20, 2024

I was able to get out in a timely fashion and I got Great service. More

by stormkirto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neville Weer
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Jun 21, 2024 -

Southlake Nissan responded

Hi, thank you for the 5-stars. We are happy to hear you had a great experience with our service department! Have a great day!

June 20, 2024

I have bought at least 10 new cars since 1964. Will came to work on 2 of his off days to accommodate me. He gave me his private phone number and answered every time I called. IHe also called me More

by ehclassyone
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Will Broughton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 20, 2024 -

Southlake Nissan responded

Thank you for sharing your experience! We're thrilled to hear that Will went above and beyond to accommodate you, even coming in on his days off and providing exceptional follow-up service. Your satisfaction is our top priority, and it’s wonderful to know Will exemplified this dedication. Enjoy your new car, and we look forward to serving you again!

Jul 20, 2024 -

ehclassyone responded

I would still like to talk to the supervisor to discuss the survey. When I leave a message, my calls are not returned. Even the corporate office give me voicemail instead of live customer service.

June 19, 2024

They were professional and respectful , overall great experience . Wasn’t happy with finance rate though, especially since I have excellent credit More

by rrkrl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dakota Pineda
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Amodeo
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Jun 20, 2024 -

Southlake Nissan responded

Thank you for your feedback. We're glad to hear you had a professional and respectful experience with our team. We apologize for the dissatisfaction with the finance rate and appreciate your understanding. Your comments will help us improve. If you have further concerns, please reach out.

June 15, 2024

Excellent. Fantastic people Quality service. Randy and Brian are vert trustworthy and reliable. They treat you with respect and kindness. Can’t say enough a More

by jw4370
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 17, 2024 -

Southlake Nissan responded

Thank you for your glowing review! We're delighted to hear that Randy and Brian provided you with trustworthy and reliable service. Your kind words mean a lot to us. We look forward to continuing to serve you with respect and kindness.

June 09, 2024

Carlos was awesome and Talked To me about getting my service done there and he convinced me To do so. He answered all of my questions and was very professional. Please give Carlos the recognition that h More

by avalonimages
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 14, 2024 -

Southlake Nissan responded

Thank you for your kind words! We're thrilled to hear Carlos provided you with excellent service. We'll make sure he gets the recognition he deserves. Have a great day!

June 06, 2024

As soon as I walked into the door any & all of my questions were answered with politeness. More

by brittanynoel123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dakota Pineda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Amodeo
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Jun 14, 2024 -

Southlake Nissan responded

Hi, thank you for the positive review. We are happy to hear you had a great experience with us here at Southlake! Have a great day!

June 03, 2024

They are always prompt with their service They keep me informed about service to be provided I highly recommend this service department!!! More

by lernerbruce021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 03, 2024 -

Southlake Nissan responded

Hi, thank you for the positive review. We are happy to hear you always have a great experience with our Service Department here at Southlake! If you ever need anything in the future, please don't hesitate to reach out! Have a great day!

May 30, 2024

No complaints no issues everyone is friendly and helpful and respectful they always treat me good so good job thank you More

by kpiet7177
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 03, 2024 -

Southlake Nissan responded

Hi, thank you for the 5-stars! We are happy to hear you always receive great service with us here at Southlake! If you ever need anything in the future, please don't hesitate to reach out! Have a great day!

May 25, 2024

Great service department, knowledgeable sales team! We love our new truck and have bought vehicles in the past from them! 😁 More

by rwm12279
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dakota Pineda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Morrison
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May 30, 2024 -

Southlake Nissan responded

Thank you for your continued trust and support! We're delighted to hear that you love your new truck and have had great experiences with our service department and sales team. Enjoy your new vehicle, and we look forward to serving you again in the future!

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