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Southlake Nissan

Merrillville, IN

4.7
1,744 Reviews
Whether sales, service, parts, or financing we can answer all your needs in a matter of minutes with the click of a button. Our Southlake Nissan staff of sales and service professionals are available to you via email or phone whenever the need arises for our Nissan Merrillville customers. Our "hassle-free guarantee" assures you of an extraordinary experience at any Southlake dealership, without pressure or stress. "Drive a little - Save a lot" at Southlake Nissan of Merrillville. From all of us at the Mike Kors Southlake Auto Mall Thank you for the opportunity to be of service. We look forward to seeing you at our Nissan Merrillville dealership!
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4201 E Lincoln Hwy

Merrillville, IN

46410

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Showing 1,744 reviews

March 13, 2025

Service Dept. Is FANTASTIC!! Randy, Brian and the rest of the dept. are great. Very Knowledgeable, profession, kind, And courteous. More

by badanish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2025

I purchased my vehicle brand new and I’ve had to return it for several different issues in less than 3 years. The latest issue was with the brakes. The service department claim there was nothing wrong with More

by drekel9311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Jensen
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 10, 2025

No high pressure sales. Just answered all my questions. I felt the salesman was friendly and professional. More

by patpurevich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Branden Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2025 -

Southlake Nissan responded

Thank you for your kind words! We're glad to hear that you had a pressure-free experience and that our team was able to answer all your questions. Friendly and professional service is what we strive for. Enjoy your new vehicle!

March 08, 2025

Buying cars is not usually our favorite but we had an easy time working with Brandon. He made the whole process very simple. He is very knowledgeable and friendly. More

by sopcich811
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Branden Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2025 -

Southlake Nissan responded

Thank you for your review! We understand that car buying can sometimes be stressful, so we're thrilled to hear that Brandon made the process easy and enjoyable for you. His knowledge and friendly approach truly make a difference. Enjoy your new car!

March 06, 2025

They provided professional and expert care for my vehicle repair. and they repaired my vehicle within an hour, I greatly appreciate it. The service provided. More

by maurice.a.miller75i
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2025 -

Southlake Nissan responded

Thank you for your kind words! We're glad to hear that our team provided professional and expert care for your vehicle and completed the repairs quickly. Your appreciation means a lot to us. We look forward to serving you again in the future!

February 27, 2025

I always have excellent service from friendly staff. My questions are answered and I feel confident in bringing my vehicle there. More

by tigger102078
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Southlake Nissan responded

Thank you for your kind words! We're so happy to hear that you always receive excellent service and feel confident bringing your vehicle to us. We appreciate your trust and look forward to serving you again! 🚗😊

February 26, 2025

OK service, but I wish they would work. With you more but i'm obviously it didn't happen More

by pdadddy8165
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Randy Kawanna
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Barrett
2.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Maldonado
2.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Jensen
2.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Southlake Nissan responded

We appreciate your feedback and are sorry to hear that your experience didn’t fully meet your expectations. We strive to provide the best service possible and would love the opportunity to make things right. Please reach out to us—we’d be happy to see how we can better assist you! 🚗💙

February 20, 2025

They are the best everyone is very friendly they get the job done when you bring your car in the wait is not long More

by luciouscharlene19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2025 -

Southlake Nissan responded

Thank you for your great review! We're so glad to hear that you had a friendly and efficient experience with us. We appreciate your support and look forward to serving you again! 🚗😊

February 19, 2025

Everyone was helpful and helped us get into a car that we wanted at the right price. Very clear and professional. More

by Annriegle79
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Lopez
Mar 12, 2025 -

Southlake Nissan responded

Thank you for your feedback! We're so glad our team could help you find the perfect car at the right price. Clear communication and professionalism are what we strive for, and we appreciate you recognizing that. Enjoy your new car!

February 14, 2025

The service center is very nice, employees are friendly and professional.The only down side is some time they are under staff and they cut corners as a result. Some time is they forget the milage sticker s More

by Sokolov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Barrett
4.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Maldonado
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2025 -

Southlake Nissan responded

We appreciate your honest feedback! We're glad to hear you find our service center welcoming and professional. We apologize for any inconsistencies in service and will work to ensure attention to detail remains a priority. Your input helps us improve, and we hope to provide you with a flawless experience next time. Thank you for your support! 🚗🔧

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