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Southlake Nissan

Merrillville, IN

4.7
1,791 Reviews
Whether sales, service, parts, or financing we can answer all your needs in a matter of minutes with the click of a button. Our Southlake Nissan staff of sales and service professionals are available to you via email or phone whenever the need arises for our Nissan Merrillville customers. Our "hassle-free guarantee" assures you of an extraordinary experience at any Southlake dealership, without pressure or stress. "Drive a little - Save a lot" at Southlake Nissan of Merrillville. From all of us at the Mike Kors Southlake Auto Mall Thank you for the opportunity to be of service. We look forward to seeing you at our Nissan Merrillville dealership!
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4201 E Lincoln Hwy

Merrillville, IN

46410

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Showing 1,791 reviews

July 11, 2025

Brian is excellent! Was prompt with my service, kept me informed and explained everything when the service was complete. Brian is the reason I will continue with South L More

by robertwaselovich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2025

Bought a new car. Generally low pressure. Finance manager was somewhat rude. Another customer caused some delays which forced me to wait longer than I had to before si More

by aaron.vagelatos
Recommend Dealer
Yes
Employees Worked With
Tayler
Jun 30, 2025 -

Southlake Nissan responded

Thank you for sharing your feedback. We're glad to hear you appreciated the low-pressure experience while buying your new car. However, we're sorry to hear about the delay and that the interaction with our finance manager was not up to your expectations. We take your concerns seriously and will work to improve our service. If you'd like to share more details or discuss this further, please feel free to reach out. We appreciate your business and hope to provide a smoother experience next time

June 29, 2025

Fast service got us in and out. We didn’t even have an appointment but they still took care of us!!!!! More

by DANIELPBEWLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Deleon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2025 -

Southlake Nissan responded

Thank you for the great review! We’re happy to hear our team was able to take care of you quickly, even without an appointment. We appreciate you choosing us and look forward to serving you again!

June 19, 2025

Great place to bring my business This is the place l also bring my truck. They always do me right. More

by mikedh156
Recommend Dealer
Yes
Jun 19, 2025 -

Southlake Nissan responded

Thank you so much for your continued trust and support! We're proud to be your go-to place for service and are always here to take great care of you and your truck. We truly appreciate your business!

June 19, 2025

nice people always get in. Appointments are always available. wait time could be faster alwasy seems to ake 1 1/2 to 2 hours. More

by amyjb40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Deleon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2025 -

Southlake Nissan responded

Thank you for your feedback! We're glad to hear you appreciate our friendly team and appointment availability. We understand your concern about the wait time and will continue working to improve our service speed while maintaining quality care for your vehicle. We appreciate your patience and continued support!

June 17, 2025

For one they will honor what they say most of the time what they tells you is the problem that's what it is mostlyI had to get my transmission replaced and they put it in with no problem everything Ryan s More

by frimogene6
Recommend Dealer
Yes
Employees Worked With
Brian Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Jensen
Jun 17, 2025 -

Southlake Nissan responded

Thank you for sharing your experience! It’s great to hear that Ryan and the team stood by their word and took care of your transmission and other issues without any hassle. Keeping up with your service really makes a difference, and it sounds like they’ve been reliable and supportive throughout. We appreciate your trust and are glad you’re satisfied with the service you received!

June 16, 2025

Very courtesy young man do with their old job always asking me though I want a car wash I give them 10 More

by Valurie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken ONeal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Deleon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2025 -

Southlake Nissan responded

Thank you for your kind words! We’re glad to hear our team was courteous and attentive throughout your visit. We appreciate the 10-star rating! If you ever need anything else, just let us know.

June 15, 2025

Great customer service and quality work on vehicles. Keeps us coming back. Thorough explanation on vehicle maintenance. More

by dianalreed
Recommend Dealer
Yes
Employees Worked With
Nicholas Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Barrett
Jun 17, 2025 -

Southlake Nissan responded

Thank you so much for your kind feedback! We're thrilled to hear our customer service and quality work keep you coming back. Providing thorough explanations is important to us, and we're glad it helps. Looking forward to serving you again!

June 14, 2025

Very nice service department very comfortable area to wait for your car to be serviced. The staff is very helpful and nice And so far the work seems to be also. More

by TONYA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Maldonado
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2025 -

Southlake Nissan responded

Thank you for your positive feedback! We're glad you find our service department comfortable and our staff helpful and friendly. We appreciate your trust and look forward to continuing to provide great service for your vehicle!

June 14, 2025

Very clean and set up for easy the staff is very nice and friendly and very helpful. The hole act of buying a car was easy. More

by Dominic
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dakota Pineda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2025 -

Southlake Nissan responded

Thank you for your kind words! We're happy to hear you found our dealership clean and that our staff made your car-buying experience easy and enjoyable. We appreciate your business and hope you love your new vehicle!

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