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Southlake Mitsubishi
Merrillville, IN
28 Reviews
The team at Southlake Mitsubishi would like to welcome you to our dealership in Merrillville, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Mitsubishi vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near Merrillville, you can always count on the professional technicians in our Mitsubishi service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 28 reviews
August 12, 2023
Really nice and helpful people work here. Thank you for your services! Definitely recommend this dealership! Special thanks to Michael! Thank you for your services! Definitely recommend this dealership! Special thanks to Michael! More
by zhaunbc
Employees Worked With
August 05, 2023
Michael helped me find exactly what I was looking for and made this process super easy. made this process super easy. More
by kpear62
Employees Worked With
August 05, 2023
Friendly, knowledgable, and worked extremely hard to make sure that we got everything that we asked for. Mike did a great job! Pleasurable experience all around. sure that we got everything that we asked for. Mike did a great job! Pleasurable experience all around. More
by tjk421
Employees Worked With
June 03, 2014
FABULOUS SALESMEN, WILL NEVER GO ANYWHERE ELSE BEST CAR LOT IN STATE OF INDIANA, THANKS SO MUCH FOR MY CAR AND BEST CUSTOMER CARE EVER. GREAT, GREAT PEOPLE. THANKS RICK JOE ALLEN BEST CAR LOT IN STATE OF INDIANA, THANKS SO MUCH FOR MY CAR AND BEST CUSTOMER CARE EVER. GREAT, GREAT PEOPLE. THANKS RICK JOE ALLEN More
by nanabluehome
Employees Worked With
rick behrens and allen moody
February 08, 2014
My wife and I showed up looking for an Xterra they had online. The car was being driven by the owner's sister at the time since there was a snow storm coming. The owner drove out to his sister's house t online. The car was being driven by the owner's sister at the time since there was a snow storm coming. The owner drove out to his sister's house to pick up the vehicle on Friday night for us to look it over, and eventually buy it. Our salesman Jerry was extremely helpful and friendly throughout the whole process. I would definitely recommend Southlake Automall for anyone looking for great service and fair pricing. More
by jornelas24
Employees Worked With
Jerry
January 31, 2014
Dakota was a great sales person, very good when talking to the public (i Know because i'm a manager for a retail company) he walked us though every aspect of the cars he had to offer at are price range. to the public (i Know because i'm a manager for a retail company) he walked us though every aspect of the cars he had to offer at are price range. i and my wife were very happy at how he took care of are needs. More
by kxmeyeoo
Employees Worked With
dakota
November 04, 2013
This was the best buying experience ever! Joe was so very knowledgable & friendly. He attended to each & every need of mine. I will recommend joe & Southlake Auto Mall to everyone I know. I will be a loyal c knowledgable & friendly. He attended to each & every need of mine. I will recommend joe & Southlake Auto Mall to everyone I know. I will be a loyal customer for life. More
by Jndo1002
Employees Worked With
Joseph Orosz Jr.
August 28, 2013
This is the absolute worst dealership I have ever bought and serviced a car at. I'll try to make it quick...I bought my car new from southlake and took it there for every singly service needed until my inc and serviced a car at. I'll try to make it quick...I bought my car new from southlake and took it there for every singly service needed until my incidents happened. So I like synthetic oil, I asked them to put synthetic oil in my car and they didn't. Not a big deal, the first time. After I asked the service writer to make a note on the oil, it happened a second time, right after I told him to make note of it....and then it happened 3 more times, even after asking them to add the notes I still told them to do synthetic and even telling them to their face, they couldn't get it done. After trying to reconcile the issues and getting no help from management, I called nissan directly to complain and never went back to the store. Fast forward to now, I had to go to that dealer for service, it was something my other shop couldn't do. As soon as I walk in the service magager, yes the manager starts in with me. He said, "last time you were here you said you we were xxxx and a crap place and you were never coming back". This manager acted like a teenager, he was mad because i called him out on what he did. Only a child would react that way, a man would have said, well maybe I can fix my mistakes now. Nope! So long story short, NEVER buy a car here but if you do, at least have it serviced elsewhere. If you want more details, email me at chicagoboy1980@yahoo.com, thanks and hope this saves someone a hassle! More
by dowork123
Employees Worked With
Randy - service manager
